Hi I'm Dara Khosrowshahi CEO of Uber. The world has changed a lot
in the last year and so have we. Uber's a company that helps move people,
though last March we asked you not to move, and while people around the world stayed home,
we shifted to moving what matters. We use their infrastructure to get
food to seniors, emergency relief supplies to food banks, and health care workers to hospitals
on the front line all as part of our commitment to donating 10 million rides and deliveries.
The health and safety of riders, drivers, and delivery people, it's at the heart of everything
we do. We distributed millions of supplies to help keep vehicles clean, and we became the first
company to build an innovative mass verification system to help keep everyone safe and accountable.
Through the pandemic, we've worked with over 1 million merchants to help move more than 1.5
billion orders of meals and grocery items. We expanded our offerings to what you needed most
by adding grocery, pharmacy, convenience, and alcohol options.
And as millions in the restaurant industry were hit hard by the pandemic we helped,
making donations to the restaurant employee relief fund, adding new features designed to
meet their evolving needs. And as stay-at-home orders were put in place, we found new ways
to help you stay connected to loved ones. And while we didn't know when, we did know
that one day the world will start to feel right again. So we kept innovating, we kept imagining,
and we kept building. And today I am thrilled to share what we've been working on and how we
believe we can help the world move again. The innovations and products that we're announcing
will help you go where you want and get what you need easier and faster than ever before. At Uber,
we're reimagining how the world moves as we return, not just a normal but to a better normal.
Hey all right how are you? Headed to Walgreens?
Yes absolutely
Experts agree in order to put an end to this pandemic, we need to continue safe habits,
like mask wearing, and above all we need to get vaccinated if we're able,
and that's why we're proud to partner with Walgreens,
America's go-to pharmacy to help make getting your vaccine as easy as requesting an Uber.
As head of Social Impact at Uber, I am thrilled to share with you our new in-app integration
with Walgreens. The pandemic has hit our country hard. Sadly communities of color,
seniors, and other underserved groups have experienced the devastating
impacts of covid in disproportionate ways. When it comes to accessing the vaccine,
these same communities face outside obstacles. Every year, 6 million Americans miss medical
appointments because they don't have access to transportation. Uber is providing 10 million
free or discounted rides to help underserved and communities of color get the vaccine.
We are proud to have joined forces with Walgreens, the National Urban League, the National Action
Network, the Morehouse School of Medicine, and LULAC to provide equitable access. We have held
vaccine clinics with local communities in Atlanta, Chicago, Houston, and El Paso. And together with
Walgreens and Paypal, we have teamed up with the Non-Profit Local Initiative Support Corporation
to start Vaccine Access Fund. This will allow anyone to donate free rides for those impacted
communities right from their Uber app. By making it as easy to get an appointment as it
is to get an Uber, we will help more people get vaccinated so they could go anywhere.
Good morning thank you for joining our class this morning.
I teach special education at a high school. I've spent the past year learning how to teach and
connect with my students virtually. It's just not the same at all being in the classroom together.
With the Uber app, I've been able to easily schedule my vaccination
appointment at Walgreens around my busy online school schedule. We know that if reserving an
appointment and a ride to get there is a seamless experience, more people will get vaccinated.
Hey you Maurice? Yep that's me
Headed to Walgreens huh Yup getting my vaccine today
Available today in your Uber app nationwide.
Tap a button, reserve a vaccine, and your rides to and from your appointment.
You know getting this vaccine has been amazing, I'm really counting down the
days until like our students and our faculty can be back in person again.
All right we're all set thank you
yeah thank you so much take care have a good one thank you
It's been a challenging year but definitely worth it. I think we're all excited, cautiously excited.
Once we're all vaccinated Uber, can help us travel,
go, and move again. Now renting a car is as easy as ordering an Uber.
As a mom of a five-year-old girl, I have my hands full. Covid has been unbelievably hectic,
it's been chaotic, and she has been such a champ through it all. I really want to
treat her to a fun weekend getaway. With Uber Rent, I can effortlessly rent a car with Avis,
Hertz, and dozens more directly through the Uber app in cities nationwide. And when I use Uber rent
and its convenient valet service, it gets even better. After I book, I can have the car delivered
straight to my door so we don't waste any time. No rental car counters, no lines, no schlepping.
Our goal is to bring the magic of Uber to the rental car experience.
So not only does the valet service deliver the car to your doorstep, it also picks
it up when you're done. Just schedule a convenient time and we'll get it returned.
We're all dreaming of our next vacation, but when traveling it can lead to tons of
anxiety. That's why we're bringing peace of mind to that experience with the launch of
new features in Uber Reserve. We launched our Premium Reserve Experience late last year to
help you plan ahead for trips. Reserve for X still lets you book your ride up to 30 days in advance,
request a favorite driver, and accommodate extra wait time with our on-time guarantees to riders,
but at a price that better suits your budget. Reserve is also expanding globally to cities,
like London and Paris, starting with premium rides and is now available across the US.
With expanded features like flight tracking, 60 minutes of wait time,
and curbside pickup, you can step out of the terminal and into your ride.
With Uber Reserve, we were able to book our rides to and from the airport. After spending two weeks
traveling and hiking in the cascades, now that we're vaccinated it's great to be heading home.
And with Uber Reserves Flight Tracking, it's reassuring to know that our ride is waiting and
ready when we are. Our ride to SeaTac was a breeze and our Uber trip home is now waiting for us at
arrivals, so we can step off the plane and jump into the Uber ride without any of the guesswork.
With Uber's get while you go prompts, dinner is the last thing you need to worry about
after a long flight. When you're on a trip from the airport you'll be asked if you'd like to order
your favorite meal from a neighborhood spot and have it delivered to your door when you arrive.
It's so nice to just come home and see that you know Uber Eats bag sitting there on the porch and
you don't have to interact with anyone. It's very dependable
and I just love that feature. Life is just so much easier with Uber.
Prompts to help you get while you go are just some of the ways that Uber can make your daily
routine easier. And as a reimagining and even better normal, worksite announced several
delivery features that make ordering your way even more convenient. You can now pre-order
from a restaurant even if it's closed to be the first in line for delivery when it opens.
You'll also have enhanced cart flexibility so you can keep your weekly grocery list going and order
your go-to Friday night pizza order. And starting this spring in more than 20 cities, you'll even
be able to add items from a second merchant at checkout to make delivery even more effortless.
And for those moments when you're on your way on an Uber trip and hunger strikes, we're introducing
Pickup & go. As a resident physician, I work 80 hours a week so I'm always tired,
hungry, and ready to get home when my shift ends.
Hey Julian Hey Tiana how are you?
Another long shift With Pickup & go,
Tiana can see restaurants and merchants along her route or close to her destination so she can
order for pickup and make a quick pit stop on her way home. Pickup & go lets you make quick stops
without needing to request another Uber trip. Hey Julian I just put in the order to get a
quick breakfast burrito from my favorite place Papalotes,
would you mind if we made a quick stop there? Of course no problem my route's updating, what's
Papalotes? Oh it is amazing they have the best breakfast burritos in town you've got to try it.
Hey! Hi Dr T
Ah you guys are too kind thank you so much Thank you
We'll see you later Bye-bye
I love using Reserve's Favorite Driver Feature to request Julian to pick me up whenever i can.
It's just nice to have a friendly face at the end of a long day.
The challenges of the last year have made people more price conscious than
ever. With our new Savings Hub, discover how you can save on meals and deliveries. As a
one-tap destination on the Uber Eats app, the Savings Hub will compile offers, deals,
and discounts available to you and you'll be able to track your progress towards future discounts.
That's not the only way Uber is helping you save. We're adding new benefits to Eats Pass
across delivery and mobility all in one membership. Bringing together the Go and the Get,
Eats Pass offers benefits across restaurants, grocers, rides, and more making every day
even easier. With zero dollar delivery fee on restaurants and grocery stores as well
as alcohol in many states plus five percent off eats orders, we're helping you get what you need
and save on the orders you love most. And when you're ready to get moving again,
we're introducing 10 percent off three rides per month in addition to new member perks
to celebrate and reward our members. We're all ready for a better normal
and with new products like Uber and Walgreens Vaccine integration,
Reserve for Uber X, Pickup & go, Get while you go prompts, and of course Uber Rent with Valet,
plus the new Eats Pass which now combines the best of Uber across rides and eats. Wherever your
travels may take you, you can get around like a local, a boat in London, a moped in Paris, a moto
in Delhi, or a taxi in Hong Kong. And whatever you need we're here to get it delivered to you.
There's a lot on the horizon, we'll see loved ones we've missed over the past year,
we'll visit our favorite destinations again, and we'll explore new places.
Uber is here to help you go anywhere and to get anything.
Thank you Are you ready?