Bayada Home Health Care is a multi-specialty provider
of home health services.
We deliver those services through about 250 branch locations in 23 states.
Each and every week we have about 15,000 employees that provide services
to 25,000 clients across the country.
We help clients from infants all the way through elderly hospice
in all facets of care, to help clients in the place
that they want to be taken care of, in their home.
The Bayada way is our company's mission, and it clearly
states what we need to do and how we're going to do it.
It's the most important part of our culture.
We want to serve millions of people worldwide.
We need to be the world's most trusted team of home health care professionals.
We also want to create a lasting legacy.
In some way, shape, or form every one of us connects with the work.
[DOOR HINGES SQUEAK]
Hello.
Hi.
I'm Julia, the nurse with Bayada.
How you doing today?
Well.
Hi.
I got into nursing because I have a passion for helping others.
It's really rewarding to help someone in some of their most vulnerable times.
And there's nothing more vulnerable than not understanding
what's happening to your own body.
Why don't you have a seat in the chair for me.
You are invited into someone's home, and it's
a great opportunity for us to really make
an impact on our clients' lives and their families.
I'm going to listen to your lungs.
OK?
Sure.
All right.
Now your heartbeat's a little fast.
I told you.
Because you're here.
OK.
[CHUCKLE]
I was in a severe car accident June 18, 1990.
But I don't believe in limitations.
The only limitation is the one that you put on yourself.
Can I ask you a couple of questions, Lee?
Sure.
OK.
I use the tablet for everything.
It has all my patient information.
It's where I have all my critical medication information.
It's where I get my navigation to the patient's house,
and I would literally be lost without that device all day.
[CHUCKLES]
We experimented with laptops.
We've experimented with large tablets.
With the Samsung, it was a natural fit.
It enables the clinician to practice and supports them
without getting in their way.
How's your appetite been?
When I'm working with patients, I want them
to notice that I'm focusing on them.
It's small enough that I can keep it away.
I don't have to have it right in front of me.
I can glance over to it if I need information.
It's perfect sized.
A constant focus in home health care is reducing
the incidence of rehospitalization.
Providing clinicians with the information
that they need to enable them to focus on the client's needs
so that we avert that rehospitalization event is critical.
Without technology and without the ability
to capture clinical information at the point of care in the client's home,
that wouldn't be possible.
Once I complete a visit, I can immediately give the office feedback.
I can sync in.
As soon as that sync is completed, the office
gets the information on the visit.
We have 3,000 clinicians out in the field in clients' homes today
making multiple visits.
By the end of today, all of that information
can be analyzed by any one of us in the back office environment.
And that ultimately will guide the care that we're providing tomorrow.
T-Mobile and Samsung have been great partners
because they realized from the beginning that we didn't have all the answers.
They offer a service called the no-touch hassle-free implementation, which
allowed us to deploy at a steady cadence and have T-Mobile configure our
over 2,500 devices with our software.
Never missed a rollout date.
I work in very rural areas throughout the county,
so I need to be able to have instant connection at all times.
I haven't had any problems with the network, no matter where I've been at.
The range of applications, the range of services
that are available when you bring a smartphone and tablet and data
connectivity into a client's home, it just creates endless opportunities.
It's really providing safer patient care and better quality care,
and it's making my job easier.
I think all around, they're great products.
And I think they should be used more often.
[MUSIC PLAYING]