As you collaborate with others in Zoom Chat,
discussions and ideas will start flying.
Let’s cover some of the basics so you can join the conversation.
Here is a direct chat message coming in now.
It looks like Angela is looking for some information
about a presentation I recently delivered.
Even though this is a direct message,
I’m going to send Angela a threaded response
so that I can keep the chat nice and organized.
I know exactly where the document is kept
so I’ll prepare a quick response to Angela.
I’ll be sure to use the name of the document
so that I give my message better keywords
should Anglea go searching for it in the future.
After some quick formatting and adding in the hyperlink,
I quickly send my response.
But oh goodness, I misspelled a word.
You might consider sending a follow up message like this
with the corrected spelling
but that isn’t necessary in Zoom Chat.
I’ll go ahead and delete the extra response
and simply edit my original message instead.
I’ll click on the ellipsis symbol next to my message
to edit and fix that spelling error.
Next to the timestamp,
my message will now show that it has been edited.
At the bottom of the chat,
I can see that Anglea is typing a response.
This is helpful to know so I won’t navigate away to other chats just yet.
To respond in a more dynamic
and potentially informal way,
I’ll send her a GIF back.
Zoom Chat has GIPHY integrated natively into the application
so that you can easily search for and share a GIF
when the moment calls for it.
While GIFs can be fun,
sometimes a more subtle reaction emoji is a better fit.
In this example, Morgan has announced
in a channel that a new product will be launching.
By clicking on the smiley face with a plus icon,
I can choose from my most recently used emojis
or click the ellipses for many more to choose from.
Emojis can be a great way
to react to a message without posting.
I love this news,
so I’ll give this message a heart
as other reactions pop in.
I’ll also give this post a rocket
and star reaction for good measure.
Hovering over an emoji lets you know who added which emoji reaction.
Reaction emojis are great,
but this one is a little fishy.
In this example
Sebastian is trying to troubleshoot an issue
with a third party vendor.
Sebastian has done something very smart here.
Rather than solicit message responses
that cause a lot of unnecessary noise in Chat,
Sebastian is asking others to respond with an emoji.
This will help auto-tally how many others
seem to share this issue.
Another great way to reduce noise in Zoom Chat
is to follow the message without commenting.
I’ll click on the ellipses icon
and choose to follow the message.
Now if any additional threaded responses are posted about this topic,
Zoom Chat will notify me of each of them.
In our final example,
Riley has posted some critical links to documents that need to be updated.
I’m really busy at the moment
but I definitely want to address the chat message
once I am free.
There are two great ways
to keep this message front of mind.
The first is to mark the message as unread
as if I hadn’t even seen it yet.
The second method is to bookmark the message.
This message is now dynamically added to my bookmarked messages
smart collection in the upper left corner.
Here I can quickly see all of my bookmarked messages
and jump back to the original post if necessary.