Hey everyone its Richard again i'm back
in Crested Butte I was just here about a
week or so ago I gave some follow-up
instructions to my cleaning team about
what I wanted to see improved and since
then a guest has checked in and checked
out I'm walking in through the front
door right now and as we did the last
time we're just going to do a real quick
live behind the scenes and see how my
cleaning team did listening and also how
I did instructing them on what I was
looking for so let me go ahead and take
my shoes off because it's really snowy
and the first thing I notice is these
windows are open and there is sun which is
just exactly what I was hoping I would
see when I came in here if you look at
the prior show you'll remember how dark
it was and you know look at this amount
of snow looking at the window and I
can't even see because there's just so
much snow but again all the shades are
up which is perfect and again look at
this back window I can't even see out
there's just so much snow it's the
biggest snowstorm I think in recorded
history here in Crested Butte that mean
Crested Butte is receive more snow than
anyone else again everything looks
really really nice so that's fantastic
this little touches in the toilet paper
and the flour and we've got the towels I
have to say that um I'm really pleased
with Franceska and her team I met
with them literally a week ago when i
was here in Crested Butte and like I
said they listened carefully I guess I
was pretty clear on what I was hoping to
see thus far it looks pretty good a
guest with hear and once again just what
I was hoping to see all the shades are
wide open and you can see what a
difference in me look how bright and
sunny and if you come out here this is
what you want to see you want to see
tons of snow and evergreens and the
Nordic trails you can see somebody
back there I think let's see if I can
zoom in a little bit people cross
country skiing right like that's what
you want to see not a dark log cabin so
I'm going to do what I think is best
practice and encourage you guys to do is
to reach out to Francesca my cleaning
team and thank you for listening and
thank you for being responsive and thank
you for doing what it is it's in my best
interest for my guests and for my
business and I'm just going to share
with you another thing I'm looking at
right now my snow team has done really
nice work as you can see it's been
cleared here and i'm going to show you
that's the town of Crested Butte down
below and that's the mountain over here
so great views and that's why we want to
show them instead of hiding them i'm
going to show you one more thing about
my snow team which i think is remarkable
because with this much snow it's a real
challenge and it's a non-stop effort and
just to show you so this proof here are
my shoes that i just left off here's my
bag i'm really doing this live, the milk's
not even in the fridge the groceries but
check out what my team is working with
here as far as like snow removal is
concerned do you see how much snow has
been cut away so that we can access it
clear and park the car and then if you
look past that you can see I don't know
it's got to be ten foot snow plowing
drifts I mean this is a full-time job so
for them to keep this clean and
available and accessible for my guests
is a high priority not only for the
guests and their experience and first
impression but also for safety there's
insurance and liability issues here too
so you want to make sure that you're
thinking about your guests comfort your
guests safety insurance and liability
you want to communicate with your team
I'm going to reach out to Francesca on
the cleaning team and thank them I'm
going to reach out to my snow team and
thank them and it
important that you stop into your homes
and communicate with your team this is a
business after all so thanks so much for
watching happy hosting and stay tuned go
ahead and subscribe the link is in the
bio share this with anybody that you
think would find this interesting in the
meantime I'm going to go ahead and load
all the groceries in the fridge get
settled in and probably hit some evening
yoga. Catch you soon and take care!