scaling can actually kill your truck shipping business
Hey I miss you here and in this video I want to talk about scaling and how to
scale responsibly cuz a lot of people they flash their numbers on Facebook
groups which is really good for motivation like those screenshots really
motivate me but at the same time they don't like they don't show you the whole
picture they don't show you like they just tell you like how it's amazing and
stuff like that but there's the second side that the
negative side of scaling and actually scaling like scaling to six figures
actually could cost me my drop shipping store so like a like a mistake that
happened to me it was that I wasn't checking on my supplier and my supplier
wasn't 100% truthful with me so he didn't really tell me that I sold out
all the inventory so there was no stop and the factory had to like they had to
produce like new like new products like new units right and the production time
with like it would take like 15 days so I had like 15 to 20 day processing time
and even even though I had 24-hour customer support through email and
messenger it's still like it still didn't help and my customer feedback
score is 1.5 so I can show you the screenshot here it's 1.5 and basically
like when your customer feedback score gets to 1 what Facebook is gonna do is
they're gonna shut down your facebook ad account and also your Facebook page and
probably what's gonna happen as well is they're not gonna allow you create new
ad accounts so basically your whole business manager is really like messed
up it's gonna be fucked so the thing is like a lot of people they don't know
like the customer feedback score it's basically like when people purchase from
you Facebook will like ask them like a post purchase surveys around few weeks
after purchasing and they'll ask them questions about shipping quality
customer service and stuff like that and your customers they're gonna put
feedback and because I had such long shipping
I had 30 to 35 day like delivery time so like 30 to 35 days was the processing
time plus shipping time so like my customers were really really pissed like
even though like my customer service was good and I'm shipping everything in a
box in my branded box and like a thank-you note like those things like
don't really help as much like you really need you really need to work on
your shipping time you really need to have like maximum like 20 days and you
really need to be careful when you're scaling so if you are at this at this
moment at around 1,000 per day doing that revenue usually really think about
like getting a third-party supplier and the mistake that you should avoid that I
made is you need to communicate with your supplier and always ask him about
always ask him about like his inventory like can he keep like can he keep up can
you scale I can he fulfill those orders what is the soft situation is it sold
out like what's happening because when it gets sold out you really need to
scale down otherwise you'll run into a lot of issues like disputes people
complaining on Facebook and giving a negative feedback so you really need to
be careful with that so this shipping time disclaimer is
mainly for people who are scaling like if you're doing less than one thousand
dollars per day you're it's totally fine if you use like tropi fied or Perillo
and Aliexpress it's solely fine but once you scale above one thousand dollars per
day you should be really looking for like a supplier in China who has faster
shipping and you really need you really need to make sure that he's shipping
within like 14 to 20 days like 14 to 20 days it's gonna take for a customer to
receive their item because if you don't do that you're gonna run into a lot of
issues so your number one priority that's gonna take that's gonna keep you
in business is your customers like there's nothing that matters more than
your customers and you really need to do everything to make them happy I thought
if my customer service is really good like 24/7 like they respond within like
10 hours to every email I thought I'm gonna be fine
but like shipping time is so important especially if you're shipping to us so
you really need to make sure that everything is fine and you need to be
communicating with your supplier and ask him like can you fulfill those orders
like can I scale can you keep up and you like every like one to two days you
should be talking to your supplier and asking about the stock situation making
sure that they don't have any problems with sourcing your products that they
don't have any problems with shipping your products so you really need to be
communicating with your suppliers all the time so like what I'm gonna do like
right now is I'm gonna be focusing on my customer feedback score so I'm gonna be
improving my shipping time right now and I'm gonna do everything to try to
fix it but still I think I'm gonna get another two to three weeks of a negative
feedback coming in because Facebook customer feedback it feels like it's
getting updated slowly and like a little bit late so I'm gonna do everything to
fix it I'm not sure if I'm gonna be able to fix it in time so let's really hope
even if they shut down my store I'm still worried I'm still gonna be working
on a new store which I plan on creating like a US LLC I'm gonna be flying there
opening up a new bank account and I'm gonna be opening a new store there will
be even more branded as well it's probably gonna be a p OD and maybe also
then later move into private labeling but at first it's gonna be like a PID
store yeah and also another thing that I'm gonna be starting is I'm gonna be
starting a demo store so like the demo store it's basically gonna be like I'm
gonna be revealing everything and I think I'm gonna be working with a
partner with that I'm gonna be revealing that later but what's the plan with that
is that I'm gonna be showing everything so you're gonna see the website from the
out I'm gonna be revealing the website name
we showing you guys the actual ads on Facebook I'm gonna be showing you inside
ads manager and basically you guys are gonna see everything and it's gonna be
like 100 percent transparent and like you guys can like like I obviously don't
recommend copying but you guys can see everything right guys and I'm gonna be
scaling that sort to like 1 to 2 K a day so you guys can see how to actually do
it and now you guys are gonna see everything like how like how we do like
product research like how to test like how to launch assets basically
everything so and it's gonna be revealed it's gonna be everything shown on my
youtube channel for free so that's also in the works I'm also starting to become
an affiliate for my for my like favorite apps like hard hook shop message albums
I'm also gonna be an affiliate for bluesnap so if someone is looking for a
payment processor or it's looking for like how to like install like better
apps it's gonna improve your profits and improve your revenue and be doing like a
affiliate with them and when you guys sign up fruit like my links I'm gonna be
giving you guys like free guides a cheat sheets and like tips on how to use them
like to the to the highest potential so I don't be really stepping up the value
that I give sorry guy said I haven't been posting so much but I've been
really really struggling you know like people think that stealing high is gonna
get really amazing that's killing high just created a lot of issues that I'm
just everyday I'm just trying to fix like every everyday I'm just fixing some
issues and like every day there is something that I'm like kind of scared
that my business will go down PayPal has like limited my accounts so many times
throughout the last few months Facebook right now so there's so many things like
endangering my business so I think I made a mistake of just scaling too fast
and not knowing everything so like not researching everything and not taking
control of everything right so I really recommend you guys to scale a little bit
slower and probably have a mint to teach you because I paid for coaching
and mentors but they like none of them told me that I should be very careful
with suppliers when scaling so yeah you guys really need to find a good mentor
that it will tell you like all the issues that you that you will run into
and they will tell you how to how to prevent those issues but anyways guys
thank you guys so much for watching this video I'm closing another one soon so
make sure to subscribe down below and see you guys in the next video