- I'm done. (plates crashing)
Stop fricking lying.
Look at this, for Christ sakes!
Shut it down, clean this (beep) place or I'm gone.
- Okay, you got it.
- Get on your (beep) knees!
Pick that (beep) up!
I want you to wallow in your (beep), John.
Why don't you picture your kids down there with you?
I want you to understand what's going on behind the bar.
There's a huge gap between the amount of liquor
that you sell and the amount of liquor that you use.
For every drink you sell, they're either giving away
or stealing two more drinks worth.
I believe you are the biggest thief in the room.
- No, I'm not, why I am thief?
I never get even one dollar on the cash register.
Why I am thief?
- Here's how.
She gives 'em a big drink, doesn't she?
What happens to her tip when she gives them
twice the drink that you do?
- She make good tips.
- So she makes more money
because she gives away more of your product.
- That's stealing.
- You're giving away her liquor, more than you should,
to get a bigger tip than you would.
- No, I'm pouring the right pour.
- [Jon] Then how did this happen?
- That's not my sales.
- I see you over pouring.
- If you continue to lie to me,
I'm gonna turn around and walk out of here
and not do this bar.
Have you done it before?
Have you done it, yes or no?
(intense music)
- (laughs) I'm kind of a spoiled brat.
I've probably been fired about seven times.
They have to hire two or three more people
to replace whatever I was doing.
I gave up law school for this bar.
I could run this place by myself.
- She has flip-flops on?
In the kitchen? - Kitchen.
First of all that's illegal,
not to speak of how dangerous it is.
- Yes, you have oil and you have these fryers and grills
and I mean, carrying the food.
- Oh, that's disgusting.
- Excuse me, can we order food?
- [Maggen] Yeah.
- Can we get the street tacos and the loaded nachos?
- Yeah, for sure.
- All right, let's see, the order's in.
(suspenseful music)
Microwave, oh?
So it's going from a steam table,
which is supposed to be heated.
Obviously if it's not heated, that means
that it's in a really bad temperature danger zone.
It's a problem.
All right, so now we have the food
that she just took out of the microwave.
It just does not look appetizing, the beef.
(chatter in bar)
- That does not look right. - It smells bad.
- Those are no street tacos.
(suspenseful music) (chatter in bar)
- She spit it out!
(glasses clinking) - Woo!
- [Bar Owner] You want a lemon drop?
- Guess you're done in the kitchen.
- It's obvious, it's a free for all.
- [Cheyenne] Please, let me make 'em.
- [Maggen] No, she asked me specifically.
- [Cheyenne] Yeah, but she likes mine better.
- No, she's not.
Dude, Cheyenne, on the cool, like this is what to do.
I was told to.
- How many--
- Can you move out of my way, dude?
Like this is what I was told to do.
- But I'm on the clock, not you.
- I don't care.
Like they asked me,
dude, I'm not gonna take the bar away from you.
- But they ask you because you were sitting at the table--
- No, they asked me because she,
no, I'm not gonna argue with you.
On the cool.
Like I'm doing what I was told to do.
- No, I'm gonna make 'em.
What do they want?
- Okay, then I'm going home, (beep) it.
- Bye.
- Bye, Mom, I'm leaving.
- [Tiffany] I'm mad, Mommy.
- She's acting like a six year old girl.
- Wow.
- She didn't go back there-- - [Bar Owner] Yes she did--
- Mom, just shut up.
Just shut up, you don't even (beep) know, just stop.
- This would be outrageous if it was in their living room.
Look at the customers looking right at her.
- [Maggen] She didn't go back there.
(yelling in background)
- [Female Customer] Dang, it's like dinner and a show.
(opossum squeaking)
(gasping)
- Oh my god, it's a opossum!
- [Mia] Oh my gosh, it's a opossum!
- Oh my god. (laughing)
(screaming)
- They were asking, donkey balls.
- They call it craft food.
From scratch, craft kitchen.
- Okay. - Interesting.
- That's what it says when I look them up online.
So those are the donkey balls.
- Yes, so the donkey balls that are there,
very famous, super proud of these balls,
are cooked in the microwave.
- Let's go see, all of us.
So hit the kitchen, hit the bar,
and let's see what the hell's going on.
Nick caused Chris to invest
a half a million dollars in this bar
and then he doesn't even come in dressed professionally,
doesn't run it professionally.
This bar is failing because of the choices
and decisions that Nick made.
Nick. - Oh, hey, come on, Jon.
- Enrique, the duck that went out, do you make it?
- (stammering) I don't even know where to start here.
- This is as rookie as it gets.
When you don't know what to do, you do everything.
You don't know which beers to put in,
so you put in everything.
- Where's the dating?
Oh my god, I'm losing my mind.
- You don't know what do put on your menu, do you?
So you put on everything!
- The whole menu is available all day.
- Yeah, yeah, yeah, all the brunch,
the breakfast and everything's always--
- Breakfast, you serve breakfast?
- Craft from scratch food.
- Yeah.
- You're a (beep) liar!
- What I saw out of Brad last night
is a complete disconnection from what's going on
in his own bar,
which has lead to bad team morale, untrained staff.
So today in training, we're gonna take it back to basics.
All right, so last night you guys were asked about a gimlet,
which is a very much classic cocktail.
What's in a gimlet?
- I have no idea.
- Nobody comes in and orders a gimlet ever,
which I have never sold in 16 years, not once.
- I'll just tell you right now, Elisa,
as a bartender, you should know a gimlet.
I don't know what Elisa's deal is with the attitude,
but Jon brought me here to help
and Elisa is not helping any of that happen.
What's your drink you served last night?
- Alice. - The Alice?
- Alice.
- Would you mind maybe jumping back here and making it?
- I don't wanna play this game.
- Devin, you're the manager, man,
this is when you step up.
(upbeat music)
Are you just winging it?
I mean, are you counting, what are you doing?
- Little bit of both, I guess.
- Let's all taste it.
That watermelon still is too punchy.
And, Elisa, in no way am I knocking your drink.
I just think the proportions might be off.
(beep)
But the whole point, (beep)
the whole point of this training, Elisa,
is to improve and get better. (beeping)
I hope I didn't offend ya.
- This is exactly what I don't want.
- How 'bout some food, what's going on back there, chef?
- You like burnt meat?
- [Jon] Looks like the kitchen's on fire.
- [Ryan] Yeah, it is.
- The kitchen's on fire?
- Let's go in there and watch.
- Why is that grill burning like that?
- That grill has not been cleaned
for as long as they owned this place.
It has so much fat, that's why the grill is on fire.
- Why is the grill on fire?
- [Chef] I guess too hot.
(laughing) - You guess what?
- [Chef] It's too hot.
- I want you to help me do something.
- Sure.
- I don't believe they have enough money
in their cash register to run this bar.
Here's a $100 bill.
You order one drink and pay with that $100 bill.
- What can I get for you, baby?
- A Texas tea.
- $6.25, baby.
Out of 100.
$94.25.
- I'm out of ones!
- [Bar Owner] Walking next door.
- We have two dollars and $100 bills.
The next person who orders a drink
takes the whole damn place down.
How do you run a business like this?
Listen, folks, we can't do this.
Shut it down, there's no way we can do transactions here.
This is unbelievable.
Come back in two nights,
we'll show you how this is done, okay?
(cheering)
- Excuse me, here's the change.
Here, here, here.
- Too late, he already closed it down.
- [Bartender] He already closed it down.
- I went and got change.
- While you stopped for your Slurpee I shut your bar down.
It ran out of money.
- Okay, I ran to the store, that first store didn't have it.
- But you had enough time getting a Slurpee?
- No, she was getting the change out the bolero.
- Give me this.
Come with me!
I'd like everybody to know this.
When you guys ran out of money
in the height of your frustration,
your owner went across the street and got a Slurpee.
(bar patrons yelling)
That's how she took care of you guys.
That's how she took care of you.
Now take care of your bar, come on.
Jesus. (cheering)