Hello there, my name is Richard McMunn from the interview training company, PassMyInterview.com.
And in this tutorial, I am going to teach you how to pass a Bus Driver interview! So
it does not matter which company you are applying for to become a bus driver, please make sure
you stay tuned and watch this tutorial fully from beginning to end, because I promise to
help make you the STANDOUT CANDIDATE! To achieve that goal, this is what I'm going to cover.
I'm going to give you a list of BUS DRIVER INTERVIEW QUESTIONS that I strongly recommend
you prepare for. I will also give you brilliant sample ANSWERS to those questions that you
can't find anywhere else to help you pass your bus driver interview. I will also tell
you the QUALITIES that you have to demonstrate during your interview to pass. I will also
tell you about FURTHER RESOURCES you can get access to, including these slides to help
you succeed. There are four reasons why you should stay tuned and watch this tutorial
fully from beginning to end. Now, just very quickly, before I get into the bus driver
interview questions and answers training tutorial, a very warm welcome to this presentation.
My name is Richard McMunn. That is me there in the center of the screen. I am a former
Fire Officer of 17 years, and since then I've been helping people to pass their interviews.
And I do that by giving you TOP SCORING ANSWERS you cannot find anywhere else! On that basis,
please make sure you SUBSCRIBE TO THE CHANNEL. Please hit the SUBSCRIBE button right now.
And then you won't miss out on any of the training presentations that I'm uploading.
You can also connect to me on LinkedIn.com if you want to. I've put my LinkedIn.com link
in the description below the video, and it's always great to connect with like-minded professionals
such as yourself. Please also, this is very important… Please give the video a like!
PLEASE HIT THAT LIKE BUTTON, because that tells me you enjoy the content and I will,
therefore, create more content for you. Thank you very much. Okay. Let's get into those
Bus Driver interview questions and the top-scoring answers. The first question that I want you
to prepare for is: Tell me about yourself and why you will make a good bus driver for
our company? Now, this is going to be the very first bus driver interview question asked.
So make sure you, number one, list the qualities you have. Number two, explain what you can
bring to the role. And number three, show your understanding of the level of responsibility
that comes with the role of a bus driver. Now, here's my suggested answer to help you
prepare. “There comes a huge amount of responsibility being a Bus Driver, especially in terms of
safety, compliance, making sure you can work the hours needed and also from a punctuality
perspective. I studied the role of a Bus Driver prior to applying for this job, and I am confident
I have the necessary skills, qualities and also the aptitude to meet the demands of the
role. I am highly-safety conscious, I will always follow all road traffic regulations
and procedures and I am flexible enough to work all of the hours needed to fulfil the
demands of the bus driver position. Finally, I can also be relied upon to represent your
transportation company in a positive manner and I will act with the highest levels of
integrity and professionalism at all times when dealing with passengers who use the service.”
That is a brilliant answer! Very confident and in-depth. Most importantly, it sets you
up with confidence for the remainder of your bus driver interview. Now, you can either
pause the video if you want to and take note of these answers, or if you wait, I will tell
you where you can DOWNLOAD my full set of 23 Bus Driver interview questions and top
scoring answers, including the ones I am working through right now. The second question, why
do you want to work for our company as a bus driver? So, this is a guaranteed question
to come up during your interview, and in preparation for your answer to this interview question,
be sure to study their company and give more than one reason why you want to work for them
in the role of a bus driver. All of the other candidates will just give one reason. So to
stand out, we need to give MORE THAN ONE REASON. Here's my suggested answer. “I want to work
for your company because, having researched you prior to applying, not only do you aim
to provide a great service to your customers and passengers, but you also take the rules
and regulations surrounding the transportation of passengers seriously. I personally take
pride in doing things properly as a Bus Driver, and on that basis, I feel you will be a company
who encourages your drivers to always make sure they follow the necessary rules and safety
procedures that encompass the role. I also want to work here because I am now looking
for stable, long-term employment with one company. Based on your reputation, and the
length of time you have been operating for, I feel I can work here for a sustained period
of time.” Again, that is a very strong answer that will enable you to succeed during your
bus driver interview. The next question I want to work through is: Talk me through the
responsibilities you will have as a bus driver? Now, this bus driver interview question is
assessing whether or not you fully understand the role and also what you will be responsible
for on a daily basis in your work. And to answer this successfully, you have to read
the job description prior to applying. I have done that for you, and here is my suggested
answer. “There are many different responsibilities and daily duties I will have as a bus driver
and these include, ensuring all safety procedures and traffic regulations are adhered to at
all times; picking up and dropping off passengers at designated locations along the route; providing
great customer service at all times, and also making sure I follow my planned route reaching
all destinations on time according to the schedule. I will also need to keep passengers
updated along the route, make sure my bus is safe, clean and serviceable and also perform
any basic maintenance checks periodically in line with the transportation company’s
guidelines. There will also be other important duties and responsibilities, including assisting
disabled passengers when getting on and off the bus and also making sure my license and
competence levels are up-to-date and to the required level on a periodic basis.” That
level of answer shows that you fully understand the duties and responsibilities of a bus driver.
Don't go anywhere, because I still have more questions to work through with you, including
top-scoring answers! But when you're ready, if you want to CLICK THAT LINK in the top
right-hand corner of the video, it takes you through to my website. PassMyInterview.com,
where you can download my full set of 23 Bus Driver interview questions and top-scoring
answers, including the ones that I'm working through right here with you today, during
this presentation! Let's move on to the next question. How would you deal with a rude passenger?
As a bus driver, it is important you provide EXCELLENT CUSTOMER SERVICE at all times. Now,
driving a bus is not just about getting from point A to point B safely. It is also about
making sure the levels of service you provide are up to the required standard. So there
is only one way to answer this question. And here it is. “I would always be cheery, positive
and polite. Part of my responsibilities as a Bus Driver would be to always provide consistent,
strong customer service, so when dealing with a rude passenger, I would try to turn the
situation around and be polite and positive when communicating with them. If you are polite
and courteous, the passenger will hopefully start being nice and pleasant too. Whilst
I would never tolerate aggressive or confrontational behavior, sometimes passengers will be rude
because maybe they have had a bad day at work for example. You have to rise above it and
remember to not take things personally.” So that's a great way to answer that kind
of question. It shows that you understand why sometimes passengers might be rude. You
are saying I would never tolerate aggressive or confrontational behavior, but sometimes
passengers might be rude because they've had a tough day at work, for example, and you
would try and deal with it by being cheery and positive. The next question… Talk me
through the steps you would follow if you were involved in an accident? This is a tough
bus driver interview question, but it's really important you FOLLOW A SET PROCESS when answering
this question. Make sure you refer to the importance of safety throughout your answer
to this tough and challenging bus driver interview question. Here's my suggested response for
you. “There are 5 steps I would follow if I was ever involved in an accident. Step 1
would be to stop in a safe place at the scene, turn the engine off and check the safety of
my passengers. At this stage, their safety would be my priority. Step 2 would be to check
the driver of the other vehicle or vehicles involved before then calling the emergency
services to inform them of the accident, who was involved, who was injured and also the
exact location of the incident. Step 3 would be to consider the location of the passengers.
If it was safe to do so, I would leave the passengers on the bus, but if it was not,
I would move them to a safe place at the side of the road and instruct them not to move.
Step 4 would be to take down all details of the vehicles involved, including the names
of the drivers, the registration details and also their contact or insurance details. At
this stage I would also contact you, the transportation managers to inform them of the accident. Finally,
step 5 would be to speak to the emergency services once they arrived to pass on to them
a full and accurate account of what happened.” I like the answer because you are following
a set process. There are FIVE STEPS that you are going to follow if and when you were involved
in an accident. And that's the correct way to deal with that kind of situation, based
on my many years working as a firefighter, going to accidents and difficult incidents.
The next thing is, please do CLICK THAT LINK in the top right-hand corner of the video.
It will take you through to my page at PassMyInterview.com, where you can download my full set of 23 Bus
Driver Interview Questions and the Top-scoring answers, including the ones that I've worked
through with you during this presentation. I've also answered some of the common questions
asked by people applying for bus driver interviews on the page, and I've also given you SOME
STRONG TIPS to help you succeed! So make sure you check out that page by CLICKING THAT LINK
in the top right hand corner of the video. All that's left for you to do is MAKE SURE
YOU SUBSCRIBE. I genuinely would appreciate your support. We have over 300,000 subscribers
now within the community here on YouTube, and many of you are passing your job interviews
as a result. Connect with me on LinkedIn.com. And also, please MAKE SURE YOU HIT THAT LIKE
BUTTON, because that tells me you enjoy the content and I will create more for you. Thank
you very much for watching. And I wish you all the best in your pursuit to passing your
bus driver interview. Have a great day!