Hi. This is Bhupinder Tube. Welcome to my channel in this video I will show you how to
fix the problem when you try to download and have an Amazon Kindle Fire so if I now go to
the App Store and try to download Spotify as an example this applies to the other applications
and I get this error message saying there was an error while downloading Spotify music please
try again so what's the solution to this I try a lot of different things and the only thing I
can find to fix this problem is to go and reset my Kindle Fire in order to do that we need to
go to the settings so you go to settings you go to device options in the device option you see
a place called backup and restore so you have two options here to save Wi-Fi passwords to Amazon so
that Amazon will remember your Wi-Fi password so that it would automatically connect after it reset
it its device or when you buy a new device from Amazon it would automatically remember such as
Amazon echo but I will strongly recommend you to backup your data to backup all the information on
your Kindle such as files on this device settings network bookmarks install apps so I need to do is
this check here now it should back up everything it might take some time for it please note that
it says backup runs automatically once a week when the device is on standby and connected to Wi-Fi so
make sure your Wi-Fi is on and this might take as it says at least one week for it to backup so you
might have to come back to the next step a week later unfortunately there is nowhere that tells
me how many backups it has and what it already has backed up so I suggest you to at least leave
your device for two weeks to make sure everything is backed up I also suggest you to sign-in into
different applications you got and make sure those applications are linked with an online account
once you're sure everything you got is backed up and if things after resetting the Kindle will then
come back you still have them somewhere stores such as your photos music pictures anything please
keep them safe because the next step is gonna do you're gonna reset your fire Kindle to the
factory so next step would be the factory reset which would erase almost everything so when you
come back here to device options you select reset to factory defaults you can read the message here
itself actually naturally it would erase all your information so be sure you got it back up
icon emphasize on enough on that then you just select reset so to setup of our fire we need to
select the country choose your language English United States I'm okay with that you can select
the size of the text touch continue now you need to select your Wi-Fi after you touch connect you
need to register your fire by entering your Amazon email ID or mobile number and almost on
Passport once you enter them then touch continue if you don't have you have to create a new one
and then touch continue not checking for the saved backups so it's up to you to turn them
on or off but I let them to be on because some of the application that they use the record this
location they need Wi-Fi and other things to vary for you as a person such as downloading an app
but you can try it without it but I will try with it so then continue. Gives you some to tutorial!
somehow forces you to watch that video but again it wants to tell you that how useful Alexa can be
and I think it is useful I got almost an echo which I use it very regularly almost every day
so on this device also I would enable Alexa you can create a child profile I don't need
that not now not no tanks not now not now so here it is our Alexa has been reset it and
now we try to download an app and see whether now it can download Spotify or other apps and
that it will work so let's go to App Store search type in Spotify it comes up here touch get touch
download so far so good download you start it Wow the installation is complete so you click
you touch on open or get login and you know the rest I mean the purpose of this video was to show
you how you could fix this problem when you try to download an app I you can't and the solution I've
shown you was while resetting your Kindle Fire but remember it's very important to backup everything
because you can't be sure that this would work the way you want it to work that it will back
up everything and usually you're setting your device helps sort this kind of problems and it's
not a bad idea to try to reset your device every now and then every few years thanks for watching
if this video was useful please don't forget to subscribe I hope to see in my next video bye bye