so today I'm gonna share with you guys three different situations that will be
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so the first difficult situation that you might encounter when working with a
graphic design client who is actually you expressing your professional opinion
on a design to a client but this actually happened to me this week which
is why I was inspired to make this video today sometimes a client might have a
really really strong idea an image in mind what they want for their design so
in my example I embarked on a loggia design for a client any very very clear
opinion what he wanted for the actual logo type itself now he expressed to me
what he wanted and I'm gonna show it on the screen now he wanted me to recreate
this exactly down to the tee with the first letter in each word being a lot
larger than the rest of the text initially I went along with this but I
had an idea in mind of how I was actually going to tackle this problem
because let's face it we're creative professionals we were in this business
because we know what we're doing and we know about creative good design
I knew this type of a fee layout was not going to be ideal for the funnel logo
design outcome so how do you deal with the situation well basically what I did
is i mocked up the final leg of design or the design symbol with his text below
and then also I used variations using my name text a Miami logo type layout I
saved it was a PDF and I sent it over to him with a message saying I used his
text and also text that I think as a graphic designer had a professional
works best now can you guess what his reply was he actually saw the contrast
between his idea and mine as a professional designer and he submitted
to the fact that mine was the better choice there was no cross words there
was a disagreement he agreed and understood what I was showing him in my
professional view so if a client is trying to push onto you a design they
have in mind and you know it doesn't work so show them what the design could
be in your opinion and with your creative flair you need to be tactful
needs to be polite and present your ideas in a visual manner that they can
understand and see for themselves the second situation are you going to get
into but is quite difficult with a graphic design client is missing a
deadline now this has happened to me a few times in the past and we all have
things that might crop up in our lives you know personal matters or anything
can happen I've had it before Adobe software has crashed on me or my
computer's broken stuff like this can always happen
a graphic designer if you can see a few days into the future I don't mean by
Camus taken away I mean you know that you're gonna miss a deadline because
you've got too much work on and you've got things going on your life email the
client in advance if you know this is gonna happen
don't leave into the last minute and then just say to them oh I'm sorry I'm
gonna send you to design in two days on the actual deadline date itself if so if
you know you're gonna be show on time and you are gonna miss a deadline let
them know in advance and if it is actually all down to you and your life
let them know they're not gonna have any extra charges on top of the agreed
budget however if you have something that crops up where you could not
prevent it and it's just completely roadblock to your life and your workflow
then you have to email the client or talk to them on the phone whatever way
you want to and you have to explain it in a situation in attack form polite
manner now this was a running theme with talking to clients you need to be
tactful you needs be polite I need to be yourself I need to be open real humans
we have life's so if something happens to prevent you from sending them the
design on the agreed date they should understand now the third difficult
situation that you might get into with a graphic design client it's the fact that
you have gone over the agreed hours on a project or design you might have charged
to fix rates for the whole design project but this applies to if you wait
to the client as per hour if you're gonna do this you need to have a
contract written up before you start any work at all so for example if I say I'm
gonna design a logo for someone I will write out the contract and I will say to
them in the contract it's gonna take an estimated 10 hours of work total but
what if you go over these 10 hours you can even do that for free and not
mention it so it depends on you and yourself as a designer but if you want
the money for this I would spend working you can have to go back to the contract
and agree on how much per hour a degree budget now if you do go over the clients
probably gonna want to know why you went over and why they're spending more money
on your project if this is the case you're gonna have to prove that their
work and the time was well spent on these extra hours so you have to build
up a kind of mini failure what's been going on in the project
and show them where that time is spent and again going back to being tactful
and polite you need to do this in a very professional manner otherwise you're not
gonna be on good terms with you which is not gonna do your craft design
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future today peace