What is up everyone.
Welcome back to my channel, the number one place for new coaches, content creators and
entrepreneurs.
Now I have a question for you guys.
Have you ever been petrified to get a hate comment or have you actually gotten a hate,
comment yourself?
Well, I'm here to tell you that I've been there.
I myself have had an experience dealing with hate comments ranging from people calling
me an impostor or a fraudster to derogatory comments to comments from people who straight
up just don't like me or like my content.
That's why as someone who's been a content creator for about a year now, I've had a good
experience dealing with these hate comments that I really want to share with you.
So if you want to learn how exactly I handle my hate comments, thank, keep on watching.
Now, first things first, I absolutely acknowledge the fact that hey, comments suck.
They sting and as much as people are going to tell you to brush it off and move on, you
are 100% entitled to feeling the pain that is associated with receiving a hate comment.
However, even though dealing with the pain of receiving a hate comment is inevitable
and it's always going to be there, how you train your mind and yourself to react to these
hate comments is what matters at the end of the day.
Let me give you an example for me.
When I was starting my journey on Youtube or in my business in general, a year ago,
I was posting a lot of videos documenting my journey about how I was leaving the nine
to five.
I was giving advice on how other people could leave their nine to five and I was also talking
about me starting my business and inevitably I've received hate comments from people calling
me an impostor, calling me a fraudster and some people thinking that I was an internet
MLM and all of that.
And even outside of the Internet I also had loved ones talk behind my back regarding my
path and my decision of starting my business and being a content creator.
And especially after leaving my nine to five without a backup plan, it seemed like a crazy
idea and a lot of people questioned whether or not I was an expert enough or if I was
good enough to be teaching what I was teaching on Youtube.
And at that point I really had two options.
I either treat these hate comments as truth and use that as an excuse to give up all the
progress that I've made so far and stop all the activities that I was doing in order to
build my business and reach my goals, or I could've taken option two and that is simply
see those hate comments and move on.
Staying in my own lane, putting my head down and getting to work and actually using these
hate comments as fuel to keep me going.
And later on in this video I'm going to talk more about the specific mindset shifts and
the specific ways to deal with these hate comments.
But for now, just know that I chose option two and now a year later I have a youtube
channel that has almost 100,000 subscribers.
I have a multiple six figure business and I have a huge tribe of people who believe
in me, who trust me, who see me as an expert and believe that I have the results that they
want for themselves.
That's why if you are someone who is petrified to ever receiving hate or you have received
hate yourself, I want you to know that anyone who has the level of success that you desire
for yourself are there for a reason because they themselves have received the same amount
of hate, but they reacted to it a lot differently.
They reacted to it in a positive way and they didn't let it impede their progress and that's
why they're at the top.
So with that pep talk out of the way, let's just dive into the first tip that I have when
dealing with hate comments.
And that is what you generally will notice is the people who leave hate comments aren't
really doing much themselves.
And what I mean by that is with my experience of dealing with hey comments time and time
again when I visit their profile, either on youtube or on Instagram or whatever social
media platform it is, they generally aren't content creators themselves or they don't
even have a business yet.
They have the most to say about how I create my content and how I run my business, which
is very ironic and what you'll eventually notice as well is the people who have the
time to even leave hate comments on your business, on your content, and all of that goes to show
that they simply have a lot of time on their hands.
And one of my favorite sayings is that losers focus on winners and winners focus on winning.
And the reason why I love this quote is really think about it.
If you are a true winner and you really want to move forward with your goals, focus on
your vision, you really don't have time to damp in someone else's success or critique
someone else's projects because you are simply so focused on your own.
That's why over time you really have to coach yourself and tell yourself that the people
who have the most to say about something generally are the ones that are taking the least amount
of action in their own lives.
This leads me to another quote that I want to mention that truly changed my mindset around
dealing with hate comments, not just online but offline as well.
And this comes from Angie Lee.
And what she says is that the person who shows up deserves to be there.
And I really wanted to share this quote with you because it is so true.
Generally, it's always the people who aren't showing up in their own lives that have the
most to say.
But if you are someone who is showing up, going after your goals, going after your dream,
you best believe that you deserve to be there.
And I really want to tie this back into my own life and into my own journey in hopes
that it will inspire you.
So in the beginning stages of my journey, some of you guys might know that I quit my
job without a backup plan.
I really had no idea what the heck I was doing.
However, once I started to do content creation and I started to declare myself as a coach,
a lot of people had a lot to say.
People who were in the nine to fives or people who are in the traditional path still had
a lot of critiques.
For me.
They didn't really understand my business model.
They didn't think that I was expert enough.
They had all these things to say.
However, fast forward a year later, I'm the one with the six figure business.
I'm the one with a thriving youtube channel versus all the people who had so many things
to say, who had so much time to focus on my stuff.
They're still where they were a year ago, and I'm not saying this to, you know, be on
my high horse or throw shade at other people, but what I'm really trying to do is illustrate
the fact that when you are focused on yourself, instead of focusing on other people's journey,
you're going to be able to 10 x the amount of progress that you can make.
That's why for me, when people have the time to leave me a hate comment, I feel bad for
them because I know that if they had spent that time building their own businesses, building
their own path to their own personal version of success, they would quickly be able to
get there, but nope, they decide to spend their days leaving.
Hey, comments on action takers, people who are actually doing the damn thing.
On top of that of what you're going to notice is you're never going to see people like Gary
V, Tony Robbins, Marie Forleo, all these big entrepreneurs leave hate on other entrepreneurs
or other content creators.
It just doesn't happen because people who are actually successful in their lives do
not have time to drag other people down and time and time again.
What you're always going to notice is that the people who have the most to say the keyboard
warriors, the trolls, when you visit their profiles or you do a little creeping on them,
they haven't even taken the first step in doing what they're critiquing you about.
That's why even though their comments may sting and it may hurt, just know that basically
they're pretty much invalid considering the fact that it's coming from someone who hasn't
even showed up for themselves.
That's why over time, what I've learned is that I never take advice from people who do
not have the results that I'm looking for or who have zero experience in doing the things
that I am doing.
Now at this point in the video, you've learned a lot regarding the mindset shifts you may
need to make when dealing with haters in general.
Now, the second portion of the video, I really want to go over some practical tips that you
can do in order to deal with these hate comments that either come through your youtube comment
session, your dms, or anywhere else.
Now when you come across a hey comment, you have the following three options.
The first is reply to it, the second one is ignore it and the third is deleted.
Now, let's first talk about when to actually reply to hate comments because if I'm going
to be a mind reader here, some of you guys might be wondering, well, some hate comments,
what if they're actually valid?
What if it's actually constructive criticism?
How do I tell the difference between hate versus feedback?
Now let me explain the difference.
For me, when something is a hate comment, it's generally something that's attacking
you as a person.
It is not objective and the way that it's delivered is straight up rude versus when
it's actual constructive feedback.
Generally it's delivered in a very loving way or at least a very objective way and it
has nothing to do with your character.
For instance, on my channel, I get a lot of feedback on my videos, particularly how fast
the videos are.
Let's say.
Now on one hand I get good constructive criticism from people who have said that my videos are
a little bit too fast and how they say it is, hey Vanessa, your videos are just a little
bit too fast for me to understand.
Next time, can you please consider slowing it down and in this case I will either leave
the comment in the comment section just to see if everyone else agrees with this person
or I also replied to this person, whether it's acknowledging them and telling them that
I'm going to try my best to slow down my speech or telling them how they can adjust their
youtube settings so that they can enjoy the video at their personal preference.
In terms of the pace.
Now, when someone is leaving feedback on your page, I personally think that as a content
creator and as a business owner, it's really important to acknowledge them and to reply
to these comments if you have capacity to, and the reason for this is because as a owner,
as a content creator, you really need to train yourself to not take things personally.
And if it's feedback and it's constructive on your content or on your customer service
or own any process that you have within your business, it's really important that you listen
and you take this feedback and you implement it.
If you agree with it.
For example, I truly believe that my content and my videos have gotten better and better.
Thanks to the feedback that you guys leave in the comment section below.
However, if this feedback is delivered to me in a very rude way, I then either delete
it or block the person depending on how savage that comment is.
Let me give you an example.
Giving me constructive and objective feedback on my audio, let's say is one thing, but feeling
the need to call me a bitch, a stupid person, an annoying person or whatever else is another,
because that no longer has anything to do with the audio.
You are now attacking me as a person and that has nothing to do with the content that's
being presented and that's when I classify it as a hey comment and that's where I will
actually delete the comment or block the person.
Now, some of you guys might be wondering, why would you delete it?
Why would you block them?
You're giving them exactly what they want.
You know you're losing by doing this.
They're winning, you know, don't you want to reply to their comment?
Put them in their place and argue, well, trust me, my friend, I've gone that route.
In the beginning of my journey, I used to reply to all of my hate comments so that I
could prove my point so that I could publicly defend myself.
But what I realized over time is that it never works that way.
And the reason why I say this is because what I noticed is that the people who take the
time to leave a very rude hate comment, their intention from the get go was to hurt you.
It was never to have a one on one friendly conversation or debate.
They are not looking for their opinion to be changed and no matter how friendly you
are with them, no matter how much you try to reason with them, no matter what type of
points that you make, whether they're valid or invalid, you're never going to change their
opinion because at the end of the day, they're number one.
Intention was never to have that conversation and it was simply there to hurt you.
That's why as someone who's gone that route of playing whack-a-mole with hate comments,
I'm here to tell you that it's not a good use of your time to engage in these conversations
in the first place with people who are dead set in stone with their opinion.
And the reason why I choose to delete these comments and even block people like this is
because I need to protect my energy.
And as a content creator and as a business owner, your energy is the most important thing
that you have.
You need to be able to protect it.
And if someone is spewing negativity your way, simply delete it.
Block them.
This is your page.
It's your business.
You are the owner of your content.
And if you don't want to see those things, then you don't have to see those things.
You don't have to put yourself through that.
Now, of course, if it is a comment that is complaining about your products or your services
or true feedback on your customer service or anything related to your business, do not
block this person.
Do not delete the comment.
You're much better off replying it in a cordial way or directing this person to move the conversation
privately because from a PR standpoint, you don't want to be that business owner that's
just blocking people who give you feedback, so definitely don't go that route.
But what I'm trying to say is that if it is hate, comment, true hate comments that is
attacking you as a person that is making you feel like crap that is making your audience
members feel like crap, it is your duty to be in control and remove that type of negativity
from your space, not just for you but for your community as well.
That being said, I do have a bonus tip for you.
If you're at the level where you have a team or you have an intern or someone to help you
monitor your comment section, make sure your team is removing these comment sections before
they even get to you.
In my case, I don't even see 80% of the hate that I get, whether it's coming through emails
or coming through my youtube comment section because my team is really good at removing
them.
The moment that they catch them.
And therefore my energy as a business owner and as a content creator is truly protected.
Now, speaking of protecting your energy so that you can show up for your audience and
create consistent content, make sure you hit the notification bell because in the next
video, I'm actually gonna take you behind the scenes on how I batch create my videos.
Specifically, I've challenged myself to batch create 24 videos, Aka three months worth of
content in just two weeks only.
So make sure you hit the notification bell because in the next video I'm going to show
you step by step how I'm going to plan for it.
In the meantime, while you wait for that video, I post a lot of videos on business and social
media, so make sure you check out these two videos that I have right here.
As always, I appreciate you.
I hope you guys have a great day, a great week, and a great life, and I'll see you in
the next one.
Bye guys.