You’re hired! Two words everyone loves to hear. But before we hear those words comes
(dun dun duuuuhn!) the interview. Today’s video is part five in a five-part series that
is all about preparing for a job interview.
This is the last video in a five-part series on preparing for an interview. In the previous
videos, we’ve gone over how to prepare your answers for common interview questions. Today
we’ll discuss things like body language, humor, and expression, and how to use them
to your advantage in an interview.
First, let’s look at the complete mock interview from the series. What do you notice about
how I present myself, and the interviewer? What do our postures and facial expressions
say to you?
TK: Hello Ms. Smith, I’m Tom Kelley. Thanks so much for coming in.
RS: It’s my pleasure, thanks so much for meeting with me.
TK: Of course. Did you have any trouble finding the office?
RS: Nope. The directions on the website were great.
TK: Good. Would you like some water or coffee before we begin?
RS: I’m okay, thank you. TK: Alright. So, to get started, why don’t
you tell me a little bit about yourself. RS: Sure. I studied at the University of Florida
and graduated in 2010 with a Masters Degree in Toy Design. After graduation, I was hired
at Happy Kid’s Creative. I’ve been there for the past five years and am currently the
Director of Toy Production. During that time sales have grown steadily. It’s been a great
experience, but I’ve run out of room to grow with HKC and I’m looking for new opportunities.
I have a lot of experience leading teams in the creative process and finding new markets
for the products that we create. T: That’s great. Can you tell me how you
heard about this position? RS: Of course. A friend of mine saw the position
listed on LinkedIn and forwarded it to me, so I spent some time on your website learning
about the position and the company. I also read an article in Business Weekly about your
work that really got me interested. TK: What attracted you to our company?
RS: To be honest, what really caught my eye was your focus on growth. I was really impressed
with your ambitious goals and the clear plan you have for achieving those goals. I also
like the support you provide for your employees. I love your continuing education initiatives,
where you pay for employees to educate themselves in new techniques and skill sets. I think
that really helps to build employee satisfaction and loyalty.
TK: You’ve obviously done your homework. What would you say is your greatest strength?
RS: I would say, my greatest strength is a combination of enthusiasm and persistence.
My work ethic won’t let me settle for less than my best. I’m able to persevere through
challenges and setbacks without falling into frustration or anger. I’ve noticed that
this tends to keep those around me in good spirits as well, which is a plus.
TK: That’s very good. Can you tell me about a time where you suffered a setback and had
to maintain your enthusiasm? RS: Sure. One definitely comes to mind. Last
year a project for a new toy was in its final stages after two years of work. As we were
looking at the branding and working up a final marketing plan, a competitor launched a version
of the exact same toy that we were launching. As the leader of the project, I knew that
my reaction would set the tone for the group. I acknowledged that it was a setback, but
challenged the group to think of this as a blessing in disguise. I asked them to go out
and buy the competitor’s product and make a list of anything they wished the toy could
do that it didn’t. It turned out that the list was pretty long. We added these items
to our toy, and launched a far superior product 6 months later. So, in many ways, the competitor’s
product became the key to our success. TK: That sounds like a great victory. Now.
What would you consider your greatest weakness? RS: Chocolate. Just kidding! No, my biggest
weakness is public speaking. It’s something that I’ve spent a lot of time working on
and in which I’ve improved a great deal. I’m very comfortable in smaller meetings
with my teams. But when I present an idea or concept to a larger audience, I still experience
some stage fright. At this point, I can handle these situations professionally, but I would
like to be more comfort in these moments so I can really enjoy the experience of presenting,
rather than just survive it. TK: Fear of public speaking is a very common
fear; I’m in the same boat on that one! Where do you see yourself in five years?
RS: As I mentioned before, I’m interested in growth. In five years I would like to be
a part of a company growing its business on a regular and consistent basis. I’d like
to be in a Vice President position with a focus on development. And while I know that
would require much more public speaking, in five years I plan on being ready for it.
TK: Okay, well, I have everything I need, but do you have any questions for me, about
the company or the position? RS: Yes. Imagine you're looking back on this
hiring decision in a year. The person you hired has exceeded your expectations. What
did he or she do that impressed you most? TK: That’s a great question. I think in
one year the person would have come in and spent some time learning from the team and
people that have been here a while. Then, she or he will start making changes in an
informed way. In one year I want this person’s team to be a well-oiled machine. I want them
to be bouncing ideas off each other, coming up with new designs and making headway into
new markets. RS: That’s helpful. It’s good to know
what the expectations are. Can you tell me about the team that I would be working with?
TK: Sure. I believe all of them have been with the company for over five years and know
the ropes. I would say there’s a little bit of frustration currently because of our
lack of growth. This will be the third time we’ve brought in a new team leader in four
years. RS: Do you know what’s causing that kind
of rapid turn over? T: To be honest, the last three team leaders
have been hired from within the company. And sometimes it’s hard to think outside the
box when you’ve been inside the box for awhile. We’re hoping to bring in some new
ideas and energy and get our development team back on track.
RS: That makes sense. I really appreciate that you’re considering me for the position.
I’d love to be a part of the company achieving its goals.
TK: Very good. Okay. That’s great, thanks so much for coming in, Rachel. It’s great
to meet you. I’ll give you a call in the next three days.
RS: Sounds good, I look forward to it. Thanks again.
TK: My pleasure.
First let’s talk about the handshake. A long time ago, women used to shake hands more
like this. But now, men and women alike use the same handshake, putting your right hand
forward. Make it firm but not too tight or aggressive. A firm handshake makes a good
first impression.
TK: Hello Ms. Smith, I’m Tom Kelley. Thanks so much for coming in.
RS: It’s my pleasure, thanks so much for meeting with me.
TK: Of course.
Let’s look at my posture.
It’s good to sit upright and look alert. You don’t want to slump back or slouch,
that’s a bit too casual for a job interview.
Don’t sit stiffly, but do sit upright with a good energy. Let’s look at facial expressions.
Notice that my face is very engaged. I look excited and happy. That’s the message you
want to send. It’s not unprofessional to be energized.
In some cultures, it might be professional to be more reserved, but in America, a friendly,
engaged demeanor is important. Watch my face as I listen to the interview questions.
Smiling and nodding are a way to show that you’re engaged and listening.
When watching the interview, did you notice I made a joke?
TK: Now, what would you consider your greatest weakness?
RS: Chocolate. Using humor or making a joke in an interview
can show your personality. But limit it to maybe one or two moments. Otherwise, it will
distract from the other important things you want to say.
This wraps up our interview series. I hope it helps you prepare for job or school interviews
in the US. How does this compare to your culture? Are interviews more casual, or more formal?
Let me know in the comments below.
To close, here’s the full interview one more time.
TK: Hello Ms. Smith, I’m Tom Kelley. Thanks so much for coming in.
RS: It’s my pleasure, thanks so much for meeting with me.
TK: Of course. Did you have any trouble finding the office?
RS: Nope. The directions on the website were great.
TK: Good. Would you like some water or coffee before we begin?
RS: I’m okay, thank you. TK: Alright. So, to get started, why don’t
you tell me a little bit about yourself. RS: Sure. I studied at the University of Florida
and graduated in 2010 with a Masters Degree in Toy Design. After graduation, I was hired
at Happy Kid’s Creative. I’ve been there for the past five years and am currently the
Director of Toy Production. During that time sales have grown steadily. It’s been a great
experience, but I’ve run out of room to grow with HKC and I’m looking for new opportunities.
I have a lot of experience leading teams in the creative process and finding new markets
for the products that we create. T: That’s great. Can you tell me how you
heard about this position? RS: Of course. A friend of mine saw the position
listed on LinkedIn and forwarded it to me, so I spent some time on your website learning
about the position and the company. I also read an article in Business Weekly about your
work that really got me interested. TK: What attracted you to our company?
RS: To be honest, what really caught my eye was your focus on growth. I was really impressed
with your ambitious goals and the clear plan you have for achieving those goals. I also
like the support you provide for your employees. I love your continuing education initiatives,
where you pay for employees to educate themselves in new techniques and skill sets. I think
that really helps to build employee satisfaction and loyalty.
TK: You’ve obviously done your homework. What would you say is your greatest strength?
RS: I would say, my greatest strength is a combination of enthusiasm and persistence.
My work ethic won’t let me settle for less than my best. I’m able to persevere through
challenges and setbacks without falling into frustration or anger. I’ve noticed that
this tends to keep those around me in good spirits as well, which is a plus.
TK: That’s very good. Can you tell me about a time where you suffered a setback and had
to maintain your enthusiasm? RS: Sure. One definitely comes to mind. Last
year a project for a new toy was in its final stages after two years of work. As we were
looking at the branding and working up a final marketing plan, a competitor launched a version
of the exact same toy that we were launching. As the leader of the project, I knew that
my reaction would set the tone for the group. I acknowledged that it was a setback, but
challenged the group to think of this as a blessing in disguise. I asked them to go out
and buy the competitor’s product and make a list of anything they wished the toy could
do that it didn’t. It turned out that the list was pretty long. We added these items
to our toy, and launched a far superior product 6 months later. So, in many ways, the competitor’s
product became the key to our success. TK: That sounds like a great victory. Now.
What would you consider your greatest weakness? RS: Chocolate. Just kidding! No, my biggest
weakness is public speaking. It’s something that I’ve spent a lot of time working on
and in which I’ve improved a great deal. I’m very comfortable in smaller meetings
with my teams. But when I present an idea or concept to a larger audience, I still experience
some stage fright. At this point, I can handle these situations professionally, but I would
like to be more comfort in these moments so I can really enjoy the experience of presenting,
rather than just survive it. TK: Fear of public speaking is a very common
fear; I’m in the same boat on that one! Where do you see yourself in five years?
RS: As I mentioned before, I’m interested in growth. In five years I would like to be
a part of a company growing its business on a regular and consistent basis. I’d like
to be in a Vice President position with a focus on development. And while I know that
would require much more public speaking, in five years I plan on being ready for it.
TK: Okay, well, I have everything I need, but do you have any questions for me, about
the company or the position? RS: Yes. Imagine you're looking back on this
hiring decision in a year. The person you hired has exceeded your expectations. What
did he or she do that impressed you most? TK: That’s a great question. I think in
one year the person would have come in and spent some time learning from the team and
people that have been here a while. Then, she or he will start making changes in an
informed way. In one year I want this person’s team to be a well-oiled machine. I want them
to be bouncing ideas off each other, coming up with new designs and making headway into
new markets. RS: That’s helpful. It’s good to know
what the expectations are. Can you tell me about the team that I would be working with?
TK: Sure. I believe all of them have been with the company for over five years and know
the ropes. I would say there’s a little bit of frustration currently because of our
lack of growth. This will be the third time we’ve brought in a new team leader in four
years. RS: Do you know what’s causing that kind
of rapid turn over? T: To be honest, the last three team leaders
have been hired from within the company. And sometimes it’s hard to think outside the
box when you’ve been inside the box for awhile. We’re hoping to bring in some new
ideas and energy and get our development team back on track.
RS: That makes sense. I really appreciate that you’re considering me for the position.
I’d love to be a part of the company achieving its goals.
TK: Very good. Okay. That’s great, thanks so much for coming in, Rachel. It’s great
to meet you. I’ll give you a call in the next three days.
RS: Sounds good, I look forward to it. Thanks again.
TK: My pleasure.
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That’s it, and thanks so much for using Rachel’s English.