TONIGHT A NEW WARNING FOR ANYONE HOPING TO ADD A PET TO
THE FAMILY
THE FAMILY >> Woman: DURING THE DAY I WENT
TO TAKE HIM OUT AND I PUT THEM
DOWN.
DOWN. HE KEPT SOMETHING OVER.
>> Kimberly: HEALTH CONCERNS
AND SUNDAY LOCAL PET STORE HAS
VETERINARIANS GIVING CRITICAL
ADVICE.
ADVICE. WHAT YOU NEED TO KNOW BEFORE
YOU ADOPT OR PURCHASE A NEW
PUPPY.
PUPPY. >> Man: DON’T COMMIT HAVE A
PUPPY TARGET YOUR HEARTSTRINGS
TAKE IT AND GO.
DO YOUR HOMEWORK.
>> THEY DO TUG ON YOUR
HEARTSTRINGS.
HEARTSTRINGS. >> SPECIALIST.
>> SPECIALIST. >> HANK WINCHESTER EXPOSED THE
ISSUES OF LOCAL CUSTOMER WAS
HAVING AFTER PURCHASING A DOCK
AT PENTLAND.
AT PENTLAND. >> Devin: WE TALKED TO A LOCAL
VETERINARIAN WHO WAS IMPORTANT
INFORMATION.
INFORMATION. TONIGHT HELP ME HANK
INVESTIGATES DOG PROBLEM.
>> Man: YOUR DOG IS A MEMBER OF
THE FAMILY THAT IS WHY YOU WANT
TO MAKE SURE THEY ARE HEALTHY
AND WELL CARED FOR BEFORE YOU
BRING THEM TO YOUR HOME.
BEFORE HE DEVELOPED A SPECIAL
BOND.
BOND. TONIGHT YOU WILL SEE WHAT GOES
WRONG AND WHAT YOU SHOULD DO TO
PREVENT ANY HEARTBREAK.
QUICK JOEY BLANKENSHIP IS STILL
UPSET.
UPSET. >> Woman: GOT EVERYTHING READY
AND I HELD HIM IN MY ARMS.
AS THEY GAVE HIM THE INJECTION.
AND HE ASSED AWAY.
SO, THAT WAS THE MOST
UPSETTING.
UPSETTING. >> Reporter: IT ALL HAS TO DO
WITH THE DOCS YOU PURCHASED
HERE AT PENTLAND, A DOG SHE
SAID SHE DID NOT KNOW WAS
TERRIBLY ILL.
TERRIBLY ILL. >> Woman: DURING THE DAY I WENT
PTO TAKE HIM OUT AND I PUT HIM
DOWN.
DOWN. AND HE KEPT SLUMPING OVER. >
Reporter: THE ISSUE LIVER
DISEASE.
DISEASE. A SHORT TIME LATER THE DOG HAD
TO BE PUT DOWN.
JODY WAS TOLD SHE WOULD BE
GIVEN A STORE CREDIT AND THAT
MONEY HAD TO BE USED TO BUY NEW
PETS AT THE STORE.
SHE GOT TWO DOCS WHO THEMSELVES
HAVE HAD HEALTH ISSUES.
BUT NOTHING AS SEVERE AS HER
FIRST EXPERIENCE.
FIRST EXPERIENCE. JODY LEARNED AFTER THE FACT
THAT THIS PARTICULAR STORE WAS
PART OF A LARGER HUMANE SOCIETY
INVESTIGATION.
INVESTIGATION. >> Man: PENTLAND IS THE ONLY
NATIONAL CHAIN THAT STILL SELLS
THESE PUPPIES.
THESE PUPPIES. BETTER IN HIGH VOLUME PRINTING
CHANNELS.
CHANNELS. >> JOHN GOODMAN FROM THE HUMANE
SOCIETY THAT CUSTOMERS CALLED
WITH COMPLAINTS OF SICK
PUPPIES.
PUPPIES. THIS REPORT SAID THAT THEY
FOUND PENTLAND EMPLOYEE TALKING
TO THREE PEOPLE WHO CALLED
ABOUT SICK PUPPIES DURING A
SINGLE SHIFT.
SINGLE SHIFT. WHAT CAN YOU DO TO MAKE SURE
THE PUPPY YOU BRING HOME IS
OKAY?
OKAY? >> Man: I DON’T RECOMMEND
BUYING ONLINE.
BUYING ONLINE. >> Reporter: DOCTOR MICHAEL
PETTY A LOCAL VETERINARIAN SAID
WHETHER A PET STORE, BREEDER OR
LOCAL SHELTER GO AND SEE HOW
THE ANIMAL IS BEING CARED FOR
IN THAT ENVIRONMENT.
>> Man: IF IT IS A PUREBRED
BREEDER THERE IS OFTEN A CLUB
LIKE A GOLDEN RETRIEVER CLUB OR
SOMETHING LIKE THAT.
CALL AND SEE IF THEY HAD
COMPLAINTS ABOUT THIS PERSON.
CALL THE BETTER BUSINESS BUREAU
SEE IF THEY HAVE COMPLAINTS.
BUT ALSO GO AND TAKE A LOOK.
>> Reporter: AND DON’T BE
AFRAID TO BE CAUTIOUS.
>> Man: I ALWAYS SAY IF YOU GET
A PUPPY WHETHER A PET STORE OR
PRIVATE BREEDER YOU WANT TWO
BUSINESS DAYS TO TAKE THIS
PUPPY TO TAKE TO THE
VETERINARIAN AND GET IT CHECKED
OUT.
OUT. AND IF FOR ANY REASON HE FEELS
THERE IS AN ISSUE.
WHETHER A HEALTH ISSUE OR A
BEHAVIORAL ISSUE, TAKE IT BACK.
>> Reporter: ASK FOR
REFERENCES.
REFERENCES. HEALTH RECORDS AND TALK TO
PEOPLE WHO GOT DOCS FROM THAT
FACILITY.
FACILITY. IT MAY TAKE A BIT OF WORK BUT
CAN SAVE YOU LOTS OF HEARTACHE
AND BIG MONEY IN THE FUTURE.
>> Man: DON’T GO IN, HAVE A
PUPPY TALK AT YOUR
HEARTSTRINGS, TAKE IT AND DIE.
DO YOUR HOMEWORK.
>> Reporter: I REACHED OUT TO
PENTLAND RECEIVED A STATEMENT.
THE HEALTH AND WELL-BEING OF
PETS ARE NUMBER ONE.
WE DETERMINED THE PROTOCOLS IN
THE KENNELS.
THE KENNELS. PUPPIES LIKE HUMANS SOMETIMES
GET SICK WHICH IS WHY THERE IS
AN EXTENSIVE WARRANTY. GIVE
CONSUMER INVESTIGATOR HANK
WINCHESTER, HELP ME HANK.
>> Devin: YOU SEE SOME THINGS
AT A STORE.