CASPER QUESTIONS CAN BE EXTREMELY CHALLENGING TO TACKLE, BUT WE ARE HERE TO HELP YOU PREPARE
FOR ANY SCENARIO QUESTION THAT MAY COME YOUR WAY DURING THE TEST... ONE OF THE BEST WAYS
TO PREPARE IS TO REVIEW CASPER SCENARIO QUESTIONS AND SAMPLE EXPERT ANSWERS… LIKE THE ONES
I WILL BE SHARING WITH YOU IN THIS VIDEO… CHECK IT OUT!
HI! I’M NATALIE STOBERMAN AND I’M AN ADMISSIONS ASSOCIATE HERE AT BEMO. BEFORE WE GET STARTED,
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AND F-Y-I... CHECK OUT THE TIME STAMPS IN THE DESCRIPTION OF THIS VIDEO TO NAVIGATE
TO SPECIFIC SECTIONS THAT YOU ARE INTERESTED IN.
HERE’S WHAT WE ARE GOING TO COVER: A CASPER SCENARIO
AND OUR EXPERT RESPONSE… BY THE WAY WE'RE GIVING AWAY FIFTY-DOLLAR
AMAZON GIFT CARDS EVERY WEEK TO THE BEST COMMENTS AND QUESTIONS… SO MAKE SURE TO COMMENT BELOW
FOR A CHANCE TO WIN! ON TOP OF THAT… THERE'S THIS ONE THING THAT WILL DRAMATICALLY INCREASE
YOUR CASPER SCORE - I'LL EXPLAIN IN THE END OF THE VIDEO… SO MAKE SURE YOU KEEP WATCHING
TO FIND OUT…. LET’S GET STARTED! CASPER SCENARIO
HERE’S THE PROMPT: YOU HAVE A CO-WORKER WHO IS CLINICALLY DIAGNOSED
WITH DEPRESSION... SHE CALLS IN SICK AND UNABLE TO GET OUT OF BED VERY OFTEN... SIX MONTHS
INTO THE YEAR, SHE HAS BEEN AWAY FROM WORK A TOTAL OF TEN WEEKS... THIS IS A SMALL COMPANY
WITH FEW EMPLOYEES, RESULTING IN LESS PRODUCTIVITY IN THE WORKPLACE…. PLUS SHE HAS BECOME DIFFICULT
TO WORK WITH AND SHE IS VERY SENSITIVE AND UNABLE TO ACCEPT ANY CRITICISM.
AND HERE ARE THE QUESTIONS FOR THIS SCENARIO: 1. WHAT IS GOING THROUGH YOUR MIND?
2. IF YOU WERE THE BOSS, WHAT WOULD YOU DO? 3. TELL US ABOUT A TIME YOU HAD TO SUPPORT
A FRIEND OR COLLEAGUE DURING DIFFICULT TIMES? TAKE A MOMENT TO REFLECT ON THESE. HOW WOULD
YOU ANSWER? HERE’S OUR EXPERT RESPONSE...
THIS SCENARIO PRESENTS AN ETHICAL AND PROFESSIONAL DILEMMA. LET’S CONSIDER HOW EACH OF THE
QUESTIONS COULD BE ANSWERED. WHAT IS GOING THROUGH YOUR MIND?
FIRSTLY... NOTICE THAT THIS IS A SCENARIO QUESTION TYPE... YOU ARE ASKED TO REFLECT
ON HOW YOU WOULD REACT IN A SIMILAR SITUATION…. REMEMBER, THE NUMBER ONE RULE OF ANSWERING
CASPER SCENARIO QUESTIONS IS TO REMAIN NON-JUDGMENTAL...
YOU MUST CONSIDER ALL SIDES OF THE SITUATION,
INCLUDING YOUR CO-WORKER WITH DEPRESSION, YOUR OTHER COLLEAGUES, AND THE COMPANY...
HERE’S A SAMPLE RESPONSE. THIS IS A SENSITIVE SITUATION TO HANDLE, AS
CLINICAL DEPRESSION IS AN ILLNESS THAT REQUIRES ATTENTION, SUPPORT AND THE PROPER MEANS TO
GET TO A BETTER PLACE. HOWEVER, AT THE SAME TIME, WITH A CO-WORKER THAT IS CONSTANTLY
MISSING IN AN ALREADY SMALL COMPANY, THERE WILL BE GREATER PRESSURE ON OTHER EMPLOYEES
TO ENSURE PRODUCTIVITY REMAINS THE SAME WITH HER IN ABSENCE. WHICH MEANS MORE WORK AND
STRESS FOR THEM. IN THIS INSTANCE, I WILL ACKNOWLEDGE THAT THE CO-WORKER NEEDS HELP
AND SUPPORT, BUT THE COMPANY ALSO NEEDS TO TAKE NECESSARY STEPS TO ENSURE THERE IS NO
BURNOUT OR FRUSTRATION THAT CARRIES OVER IN THE REST OF THE TEAM.
LET’S MOVE ON TO THE NEXT QUESTION... IF YOU WERE THE BOSS, WHAT WOULD YOU DO?
THIS IS ALSO A SCENARIO TYPE QUESTION... YOU ARE ASKED TO PUT YOURSELF IN THE PLACE OF
THE BOSS... SO HOW WOULD YOU REACT TO THIS SITUATION IF YOU WERE IN THEIR SHOES?... HERE’S
A SAMPLE RESPONSE: ALTHOUGH WHAT THE CO-WORKER IS GOING THROUGH
IS AN EXTREMELY PRIVATE MATTER... AS HER BOSS, IT IS IMPORTANT FOR ME TO REACH OUT TO HER
AND FIND OUT HOW SHE IS COPING, AS WELL, FIND OUT HOW BEST THE COMPANY CAN SUPPORT HER AND
ENSURE SHE FEELS LIKE A VALUED MEMBER OF THE TEAM AS SHE NAVIGATES HER RECOVERY. IN MY
INFORMATION GATHERING PROCESS, I WOULD REQUEST A DOCTOR’S NOTE CONFIRMING THE DIAGNOSIS
OF DEPRESSION (SIMILAR TO WHAT IS REQUIRED FOR OTHER AILMENTS). THE PURPOSE OF REQUESTING
THE NOTE WOULD BE TO VERIFY HER CLAIM IN ORDER TO ENSURE I WOULD BE ABLE TO USE THE RIGHTS
I MAY HAVE THROUGH COMPANY POLICY TO OFFER SICK LEAVE. I WOULD ASK IF SHE HAS ACCESS
TO THE RESOURCES SHE NEEDS FOR RECOVERY, FOR INSTANCE, HAS SHE BEEN ABLE TO GET MEDICAL
HELP THROUGH THE COMPANY’S HEALTH INSURANCE? IF SO, THAT IS GREAT, IF NOT, IT WILL BE MY
RESPONSIBILITY TO ENSURE SHE HAS THE SUPPORT SHE NEEDS. DURING THIS DISCUSSION, SHOULD
I LEARN THAT SHE HAS ALL THE SUPPORT SHE NEEDS BUT IS GOING THROUGH THE JOURNEY OF RECOVERY,
I WOULD OFFER HER THE OPPORTUNITY TO TAKE SOME PAID SICK LEAVE… TO ALLOW HER TO PURSUE
RECOVERY WITHOUT THE ADDITIONAL STRESS OF WORK. THAT WOULD ENABLE HER TO FOCUS ON RECOVERY,
BUT ALSO ENABLE ME TO FIND A TEMPORARY EMPLOYEE TO COVER HER POSITION IN HER ABSENCE TO ENSURE
THAT COMPANY GOALS AND OBJECTIVES ARE STILL ACHIEVED. WHEN SHE FEELS STRONG ENOUGH TO
RETURN TO WORK, I WOULD ENSURE HER JOB IS AVAILABLE FOR HER. IT IS IMPORTANT TO REALIZE
THAT MENTAL ILLNESS SHOULD BE TREATED IN THE SAME WAY AS WE WOULD A PHYSICAL ILLNESS. FOR
INSTANCE, IF SOMEONE HAD BEEN IN A CAR ACCIDENT AND REQUIRES A FEW MONTHS TO RECOVER, THEY
WOULD BE GRANTED THAT OPPORTUNITY, SO THIS EMPLOYEE STRUGGLING WITH DEPRESSION OR SIMILAR
ILLNESSES SHOULD BE GRANTED THE SAME OPPORTUNITY. NOTE THAT THIS ANSWER HIGHLIGHTS THE IMPORTANCE
OF GATHERING INFORMATION AND MAKING AN INFORMED DECISION... THAT IS A VERY IMPORTANT COMPONENT
FOR ANY CASPER QUESTION AND ANSWER! AND HERE’S THE LAST QUESTION IN THIS SCENARIO.
TELL US ABOUT A TIME YOU HAD TO SUPPORT A FRIEND OR COLLEAGUE DURING DIFFICULT TIMES?
THIS QUESTION CAN BE CATEGORIZED AS A PERSONAL CASPER QUESTION TYPE... YOU ARE ASKED ABOUT
YOUR PERSONAL EXPERIENCE AND TO EXPLAIN HOW YOU DEALT WITH A SIMILAR SITUATION... WITH
THESE QUESTIONS, TRY TO GIVE A BRIEF BACKGROUND OF THE SITUATION... A COUPLE OF SENTENCES
DESCRIBING HOW YOU DEALT WITH THE ISSUE OR THE SITUATION... AND CONCLUDE WITH A BRIEF
SENTENCE ON WHAT YOU LEARNED FROM THE EXPERIENCE… LET’S HAVE A LOOK AT A SAMPLE ANSWER.
MY FRIEND’S MOTHER WAS DIAGNOSED WITH CANCER AND UNDERWENT SURGERY FOLLOWED BY MONTHS OF
CHEMOTHERAPY. THIS WAS A DIFFICULT TIME FOR MY FRIEND AND HER FAMILY. THOUGH I COULD NOT
DO ANYTHING TO CHANGE THE DIAGNOSIS, I DID EVERYTHING I COULD TO SUPPORT MY FRIEND AND
HER FAMILY. I WOULD MAKE MEALS ONCE A WEEK THAT I DELIVERED TO THEIR HOME, GO TO HOSPITAL
VISITS WITH THEM WHENEVER I COULD, AND I INVITED MY FRIEND OUT TO FUN EVENTS OCCASIONALLY TO
HELP HER FIND THE OPPORTUNITY TO RELAX.
EVENTUALLY, HER MOTHER RECOVERED AND IS NOW DOING WELL
AND MY BOND WITH MY FRIEND IS STRONGER THAN EVER. THIS SITUATION TAUGHT ME THE VALUE OF
SUPPORTING OTHERS DURING DIFFICULT TIMES, AND THE BIG IMPACT OF SMALL ACTS OF KINDNESS.
THESE ARE LESSONS I WILL USE TO CONTINUE TO SERVE MY COMMUNITY.
NOTICE THAT THIS SAMPLE CASPER SCENARIO INCLUDED BOTH SCENARIO AND PERSONAL FOLLOW-UP QUESTIONS.
YOU SHOULD KEEP THIS IN MIND: A CASPER SCENARIO
CAN INCLUDE TWO OR EVEN THREE QUESTION CATEGORIES….
AFTER YOU ARE GIVEN THE SCENARIO... THE FOLLOW-UP QUESTIONS MAY INCLUDE SCENARIO, POLICY AND
PERSONAL INQUIRIES… AND IT IS POSSIBLE TO SEE ALL THREE QUESTION CATEGORIES IN ONE OF
THE TWELVE SCENARIOS YOU FACE ON TEST DAY… TO KNOW HOW TO PROVIDE AN ANSWER FOR CASPER
QUESTIONS FROM EACH CATEGORY, YOU MUST HAVE SPECIFIC STRATEGIES…. HAVING ANSWER STRATEGIES
FOR EACH QUESTION CATEGORY GUARANTEES THAT WHEN YOU READ ANY GIVEN PROMPT AND READ THE
FOLLOW-UP QUESTIONS, YOU WILL KNOW HOW TO STRUCTURE YOUR ANSWER ACCORDINGLY... THIS
IS THE KEY TO SUCCESSFUL CASPER PREP!* THOSE ARE OUR TIPS TO HELP YOU ACE YOUR CASPER
TEST… YOU CAN CHECK OUT OUR BLOG TO LEARN
MORE ABOUT CASPER QUESTIONS AND ANSWER STRATEGIES...
I HAVE INCLUDED THE LINK IN THE DESCRIPTION OF THIS VIDEO FOR EASY ACCESS... IF YOU WOULD
LIKE US TO HELP YOU GET A HIGH CASPER SCORE... VISIT CASPERTESTPREP.COM TO SCHEDULE YOUR
FREE INITIAL CONSULTATION…. HOPEFULLY YOU ENJOYED THE VIDEO SO PLEASE SUBSCRIBE, LIKE
AND LEAVE A COMMENT. IF YOU HAVE ANY QUESTIONS ABOUT THIS VIDEO THAT I DIDN’T COVER...
LET ME KNOW IN THE COMMENT SECTION AND I WILL GET BACK TO YOU AS SOON AS POSSIBLE…. DON’T
FORGET THAT WE'RE GIVING AWAY FIFTY-DOLLAR AMAZON GIFT CARDS EVERY WEEK TO THE BEST COMMENTS
AND QUESTIONS… SO LEAVE YOUR COMMENT BELOW FOR A CHANCE TO WIN! THANKS FOR WATCHING...
SEE YOU NEXT TIME.