Hi, I'm Mat from eSpares.
In this video, I'll show you what to do
if your Samsung ecobubble washing machine
displays the error code 4E
4C or 4C2.
Error codes on a washing machine's display screen
alert you of any faults that have occurred with your appliance.
If yours is displaying 4E, 4C or 4C2
it means there is an issue with the water supply.
Not to worry though because we can show you what to do
to get to the bottom of the problem.
If this error code is displayed on your machine
you won't be able to turn the machine off
or on again for at least three minutes.
After this turn it off
and then back on
if the error code is still displayed
then this is what you should do.
Before carrying out any work
make sure your washing machine is turned off
and fully disconnected from the mains.
For this fix, you'll need a Phillips screwdriver
a pair of pliers
and a towel to catch any water spillages.
The first thing you need to do is to inspect the water inlet pipe.
This is the pipe that connects the mains to the water inlet valve.
Inspect it for any tears or kinks
if it is damaged it will need to be replaced.
Next, you need to check the small mesh inlet filter
to see if it is clogged.
This filter is used to sift out
as many impurities from the water as possible
and is particularly useful
if you live in a hard water area.
If the filter is clogged
you'll need to clean it with running water.
If you've checked your water inlet pipe
and the filter and they're both working correctly
then the problem will lie with the water inlet valve
which is located at the back of the machine here
and I'll show you how to replace that
to get your washing machine up and running again.
First, you're going to need to find the correct water inlet valve
for your make and model of washing machine.
To do this you're going to need to find the model number.
You can see our video here
for help on where to find the model number for your appliance.
There's also a link in the description below
where you can find the correct water inlet valve.
Now sometimes
the new valves do not come with this metal bracket here.
So you'd need to take it off the old one
and connect it to the new one.
Once you found the correct water inlet valve for your machine.
You'll need to turn off the water supply to the machine
and disconnect the water inlet pipe.
You may need to use a towel
to catch any water spillages.
Next, you need to remove the top of the appliance
by undoing the two screws at the top
using your Phillips screwdriver.
With the top off
you can see the water inlet valve here.
Next, unscrew the two screws
that keep the water inlet valve connected to the back panel.
Once the screws are removed
you can disconnect the electrical connections from the valve.
Before using a pair of pliers
to disconnect the pipes from the valve as well.
Put your towel down to catch any water spillages
then using your pliers
pinch the jubilee clips
move those up the hose
and then twist and pull the hose off
and do that on both sides.
Once the old inlet valve is removed
grab your new one.
Fit the hoses
onto the ends
and then using your pliers
reattach the jubilee clips
at the end of the hose.
Connect your electrical connections
and then screw it into the back of the machine.
Replace the top panel
onto the machine and refit the two screws.
We hope this video has been useful
in helping to replace the water inlet valve in your washing machine
and to make sure the error code on your display is no longer showing.
Now that your washing machine is up and running again
why not make it as eco-friendly as possible
by using these brilliant Ecoegg Laundry Eggs
in your next wash instead of your normal detergent.
These are made from plastic
so they're reusable and great for the environment.
They are great for your skin
and they come in three different fragrances
and they'll save you a heap of money as well.
You can find out more
by watching our video down here.
You can find out more about fixing
and maintaining your household and garden appliances
by subscribing to our channel.
Thanks for watching.