MetroNap computer: Energy pod activated.
Enjoy your MetroNap.
[laughing]
Rachel Hosie: Getting a workout in before I fly.
Hey, it's Rachel!
And today we are at Dubai's VIP private terminal
through which the really wealthy visitors
to the Dubai Airshow would have traveled.
Jetex offers a bespoke flying experience for the superrich.
On average, the price of chartering a private jet
through Jetex is $11,000 per hour,
depending on the type of service and location.
But with a fully customizable experience
for those rich enough to afford it,
the final cost could soar.
We're gonna go and see what it's like.
Hello!
Adel Mardini: Nice meeting you.
Rachel: Hi, nice to meet you, too.
Adel: Welcome to Jetex, let me show you around.
Rachel: Thank you.
Adel: This room is a main hall for the passenger
when they arrive.
We have 1,600 square meter.
We have our concierge team take the luggage upon arrival.
Then the passenger came in, we collect the passport
for to process custom and immigration.
Rachel: That's amazing. And so great to just
hand over your passport and not have to queue.
Adel: We have our pianist playing for them,
just, like, to show the atmosphere that we have right now.
And she following the preference music
for the passenger to enjoy.
This is our entertainment lounge,
where the family members spending time
before their departure.
As you can see, everything customized to be the Jetex.
The tennis table, billiard, foosball,
all is, like, entertainment.
Rachel: Nice.
Ah! OK, you're better than me.
Adel: Usually the customer coming here to fly on time,
but depends on their schedule.
Sometimes they extend their stay here
in order just, like, to enjoy what we have.
Rachel: Waiting for a plane has never been so much fun.
This Sony Crystal LED TV is worth
a million dollars.
Not only is it huge, but the quality is amazing,
with 12K resolution.
There's only a handful of them in the world,
and it's a pretty cool thing to have here.
I would definitely want to get here in time
to watch a film before taking off.
But if that's not your thing,
you could play some FIFA on the PlayStation.
Awkward.
When special guests, such as celebrities,
come to the terminal,
they get served a cappuccino with their face on.
Which is a pretty cool touch.
Mm.
[sighs]
The terminal has two MetroNap sleep pods.
So if you're a bit tired before or after you fly,
get some shut-eye.
That is soft!
Ooh! [laughs]
Thank you.
MetroNap computer: Energy pod activated.
Enjoy your MetroNap.
Rachel: Tell me about this Bugatti.
Adel: The beauty car here is Bugatti Chiron.
It's, like, $4.5 million car. It's lent from Bugatti.
A lot of our customer like it.
Some of them ask for test drive.
Rachel: Really? Adel: Yeah. [laughs]
Rachel: Yeah. I could get used to this. Feels right.
Adel: This is our boardroom and meeting room
where our passenger spending their time for a meeting
when they're coming for this purpose only.
We have a couple of client come to Dubai only
to have a meeting, and then they fly back.
So not only for them to go to downtown,
they come to here, the boardroom, having full presentation,
it's fully equipped with the latest technology,
then have their meeting, and then they fly back.
Rachel: So they just fly here, have a meeting, fly back?
Adel: We had a couple of meetings here.
Flight coming from Africa,
another flight coming from Europe or from Russia,
meeting here, finish everything, and then came back,
flew back, without going to the hotel or the downtown.
Rachel: Wow!
Adel: We have to arrange all the service for them.
As you know, Dubai has two airports,
the international airport and the Al Maktoum Airport.
Both airport have, every year,
around 14,000 flight, in and out.
So, in our terminal,
we have more than 3,000 flight every year.
Our fees is not only using the terminal;
our fees is including how you marshal the aircraft
and to land using the aircraft queue-ment.
For this aircraft, using the fuel truck,
using the catering.
And arrange transportation for concierge for the customer
when they leave the terminal.
They're going to downtown and including, sometime,
private yacht, private villa,
helicopter, butler, security.
This is part of the service that we're arranging
for the customer when they leave our terminal.
It's not only about the terminal.
When the customer flying from, for example,
from Dubai to London,
the minute that we receive the call from BA,
office manager, flight manager,
we arrange for them the plane.
We arrange for them the air traffic clearance.
So, the whole experience,
starting from the minute the customer decided to fly.
Rachel: Well, that's that.
I think my favorite things
about it were the personalized coffee with your face on.
That is super cool.
And the ginormous screen.
I think actually what surprised me most
was that there wasn't more of a restaurant inside.
I was expecting there to be maybe a menu
that you could order from.
But I suppose, actually, it's pretty cool
that whatever you want, they will get it for you.
The terminal is, of course,
incredibly luxurious and very sleek.
But, actually, I think the biggest luxury it offers you
is the time you save.
Because even if you're traveling
in first or business class in a normal terminal
and you're spending time in a luxury lounge,
you've still got all those usual queues.
And, as they say, time is money.