you know it is easier than ever to avoid
carrying cash because apps on your phone
let you basically transfer money to
anyone anywhere with just a swipe and a
tap of a button but this new convenience
comes with a lot of risk here with this
warning and pink beads are targeting
these payment options yeah it's
happening in Detroit it's happening all
over the country and so many people are
using these cash apps now it makes it
easy we're talking about van Moselle a
cash app itself the goal is to steal
your money so here is how you can
protect yourself you don't carry cash
and many people don't carry their
checkbook around with them anymore this
is the new face of Finance PayPal venmo
zel cash app mobile payment apps that
let you send and receive money from
anyone anywhere anytime and you can shop
online split a tab or pay your bills
that's what Darnell dykes was planning
to do when she logged in to cash out I
was using cash app to receive money or
save money or to pay a bill when she had
trouble she called the cash app support
number or what she thought was the right
number and I called customer service I
was told in order to transfer the money
that I had to go to a Rite Aid store he
told me to purchase the Google car so I
purchased the Google cards and I left
the store Darnell was being targeted by
scammers
the person on the other end of the line
telling her in order to access the money
she had to buy a Google Play card and
load more money into her account
unfortunately she fell for it I gave him
the numbers on the back of the Google
cards the scammer then told her he
needed more money when she questioned
him he got verbally aggressive in
Darnell hung up losing more than $1,000
just think if that was the last dollars
that I had to eat so what happened if
you call cash app the company
acknowledges that the problem is
happening right now please be aware that
shop employees are often impersonated by
scammers while Darnell's case is still
being investigated we talked with the
Better Business Bureau scammers are
smart they know when you have a question
you may turn to Google for customer
support some scammers set up fake sites
which may have been the problem in
Darnell's case don't do that always go
to the website itself and look for a
number or email there also be careful of
imposter apps they look like the
legitimate apps they have all of the
same functionalities it's very difficult
to tell whether you're dealing with the
real thing
so it's easy to be fooled another
warning if you're using apps to accept
payment for something that you're
selling be careful sometimes it's a
scammer
and they will use a fraudulent payment
in order to purchase the items wait a
few days until the payment clears before
you send the item and remember never
link an app to your bank account use a
credit card that offers more protection
if something goes wrong and just
remember anyone who is asking you for
more money to get your money back or
asking you to send a gift card that is a
warning sign a big warning sign that it
is in fact a scam so what does cash up
say about Darnell's situation where was
bestie scammed over the phone right so
we did get a statement and I want to
share that with you we did get a
response it says in part that the cash
app team generally communicates via
email the email will come from an email
address like cash dot app or square comm
and the cash app team will never solicit
a customer's pin or signing code outside
of the app itself we have the full
statement on the help me Hank page at
clickondetroit.com but you know so many
people are using oh yeah it makes it
easier but it also is a way for scammers
we're surrounded by double-edged swords
can anything just work in one direction
is right now all right thanks well
here's a look at what we're working on
for tomorrow at six