this is an all-ears English podcast episode 1888 be concise confident and clear in business English
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how can you respond at work when you receive an assignment and you want to make sure the
person knows it will be taken care of today get high-level English vocabulary
to assure your colleagues in this situation to build your relationships at work [Music]
hey Michelle how's everything hey Lindsay good how are you awesome I'm feeling great today
what are we getting into today we are getting into something interesting where we talk about
something that needs to be done or saying that we are going to do something and and kind of a unique
way that it's almost a lie if you think about it it's a lie yeah because it hasn't been done yet
right yes exactly yes yeah so this actually we're doing this because it came in up in an episode
um where I said done to say that I was going to do something but I wasn't done so it went something
like this Lindsay let's do a little role play okay here we go we should do an episode on this done
but you haven't done it so why are you saying I don't no I'm a liar
um so this is this is what came up in this episode and um I I don't know why why would I say done if
it wasn't something I'm completed you literally had just said we should do an episode on it yeah
I think you're saying more than just that you've done it you obviously haven't done it right but
what you're saying is you totally agree and you're accepting that task fully right right
it's basically saying it will be done yes and and I think it's showing a level of confidence and
not only like a like you want I want to show you here that I'm confident it will be done
you should feel good that I'm like right I'm I'm right on top of it oh for sure and that's this is
really strategic for our listeners guys if you use this at work it can really reassure your manager
if your manager asks you to do something it's so valuable I can say this as a manager when you have
confidence in your team and if you can give your manager that they're going to
appreciate you so much more it's just going to be a better work environment
I mean Lindsay what about and you know we're talking about this is really in a lot of ways
good for business but do you use this do you think in your personal life would you use this yeah I
think we could definitely use this yeah in our personal life I should use it more often at home
to make sure that I'm communicating to my partner that I'll do the things I need to do sometimes I
drop the ball on my tasks I got to be honest at home yeah I know I know I gotta pick up my
game here a little bit picking out the trash you know the chores oh oh I know I feel I feel very
accomplished when I start doing any sort of chore it's like it's like a it's sick actually it's like
why it's like it gets so like oh I put on laundry and I'm amazed no but there is this is the endowed
progress effect right there's something to when we have progress on one thing then we're ready
for the next thing it's like we build this Rhythm this momentum mm-hmm exactly that's true so I mean
I think this is very useful it's kind of like saying gotcha it's it's but it's different it's
different like because gotcha is like oh I I get it like this is what I will do I think maybe we
even did an episode on this I think we have yeah and what do you mean so just to make sure our
listeners know what that means again gotcha it's like I understand like yes understood happen right
but done is just a little bit different a little bit extra yeah done and it's also showing that you
kind of in a way want to do that task or like or enthusiastic about it yes it does show that yeah
you wouldn't say that if you like yeah like if you say oh we should do an episode on this I would
say done if I if you're like the idea right so it does show some sort of enthusiasm I think yeah do
we have a few more examples here for our listeners guys we know that you love role play so we try to
do a lot of these role plays to really show you how it's done in that natural conversation here
we go you ready Michelle here we go okay can you remember mind me next week to finish that project
done all right so you have to put a reminder to remind me now right yeah right right right exactly
um or here we go here's another one can you put that in your calendar so we don't forget done all
right good good yes I love it so good yeah so as we said before I definitely think this is useful
in business in personal life and family life where it matters that the person knows that you're gonna
do that thing get it done and you're gonna feel okay about doing it right Michelle right right
right exactly so showing that confidence that enthusiasm somebody can trust you and for this yes
okay so Michelle are there other ways that we can say this sure well there's the longer way
and I think this is almost kind of you know what the what the phrase would be and that but then
a lot of people just say done but you ever hear somebody say like consider it done oh yeah that's
interesting actually I hadn't thought about how where it comes from but that makes total sense
that's probably where it comes from we just shortened it yeah right right right exactly so
so it's the same idea so let's do let's show how that would be okay can you pick up those packages
later I consider it done nice so if I decide to say this full version how's it different
um I think interesting I think Don is kind of cuter a little bit less formal um and if you
if you think about it this is more like oh you should behave as if this is done it's almost like
putting it on you a little bit too it's like you can consider this done whereas the other one is
just like it's done done right or right exactly it's just and it also like I said like you said
it feels more formal a little longer harder to say maybe something where if maybe if you don't
know your manager quite as well or whoever it is you're talking to you don't know them quite as
well you might be more formal and say consider it done right right right exactly the other situation
Michelle just real quick I thought this could I feel like this would be used a lot by like a hotel
staff if I go and I ask for something extra like room service or a little extra help with something
they're gonna let's say I check into a nice hotel and I say oh I forgot my toothbrush could you
bring me a dental kit or something I don't know right right and they'll say consider it done we'll
have it in your room by 6 PM right right right that's true that's a good very specific example
of how you I I think very likely could could hear this yeah and you actually can do that by
the way you can most hotels keep on hand kits for things like pretty much anything you would need I
didn't realize that until I forgot something once and they have everything it's amazing yeah it is
good especially the toothbrush can be a lifesaver toothbrush yeah I know you love hotels Michelle so
you know you know this of course oh I love I love hotels do you like when you do a hotel do you like
to order room service and like really extend the whole thing and like eat in the hotel bar
or do you just like like the feeling of being in a hotel room a good question um I think I'm more out
I don't think I very rarely do room services but there has there have been a few times where I've
done it like um um so I like I actually I probably talked on this about those on the show I did like
a staycation in New York oh yeah I mean at a hotel yeah we did we ordered room service there because
it was really um freezing outside at the time oh yeah yeah yeah um in the ho and the we were trying
to be a little bit you know conscious of the crowds and so we didn't really want to eat inside
things were very crowded so we just ordered room service that's such a cool idea for something to
do with your partner just as a little staycation one night in the city and just rent a hotel room
and just had just have fun you know that sounds so fun actually yeah yeah it is it was fun it was fun
um so so but I do I love a hotel yeah love that is there something else we could say yeah and
these are a little bit different these kind of go a little bit more with the idea of kind of gotcha
right so but they're helpful too and so I wanted to bring them up it's possible we've talked about
them a little bit at some point but I want to highlight them so yeah um one is noted right and
that's it's more like like how you understand something right so if you don't want to if you
don't wanna jump off and say okay consider it done yeah it's too much right that might be too much
sometimes yeah right right you could say something like this so let's give it a shot here we go
um I need to finish this project by six if you could help that would be great noted I so this
one's good I know there are members of our team that will say this sometimes by email is that
right yeah yeah our more extended team our support team we hear them sometimes saying this by email
uh when we ask them to help us with with a task as a way to acknowledge that they have received the
task and they know what needs to be done so to me it sounds very professional and it offers us that
reassurance that we know that they are aware of that task ah interesting okay okay um so that's
good to know so you can it's like oh I've received the information and this you know it's another it
does it does show confidence I think as well it does it shows professionalism confidence fluency
and also it just puts the team at ease like whoever's assigned you that task it puts them
at ease guys this is great for email yeah at Alia for sure or here let's do another example of that
I have a meeting at two so I won't be there until four noted nice very clean simple I feel like
personally I'd be more likely to write that than say it what do you think Michelle right yeah yeah
I agree now that I think about it yeah it might be that it's a little bit less American English kind
of do you know I I'm not sure I'm not sure maybe we'll have to come back to that one yeah but you
can say it obviously but definitely writing it is great too right yeah good point Lindsay good
point and then and then the last one is just to say understood right yeah that that one's great
I love that one yeah showing more is showing that you understand right here we go Michelle we need
to leave here at four if we want to get there on time understood I'll be ready very clean very
clear right right right and I wouldn't say like done here right like like it's it's interesting um
I feel like Don is more about like an assignment yes um but you just saying we need to leave here
like it just these ones are like unnoted and understood it's less for assignments and more like
well noted could be actually like you were saying but understood I I wouldn't have said I wouldn't
have said done as a substitution here yeah I agree as a bonus for our listeners what would you say is
the difference between if I say I understand I'll be ready versus understood I'll be ready
um I think well understood is less formal um I think it's just like a short a shortcut Kinda
Yeah I think it's true yeah I think it's maybe a little friendlier too you know when you say
I understand it could be just totally Earnest it also could be like the person might think that you
are being condescending like that you know what I mean it's almost like if somebody's told you
something more than one time yes yes right like if I if I'm like Lindsay we need to leave it for and
you're like cool and then like I'm like no like oh yeah we need to live before you might be like
I understand yes that could be Snappy yeah Snappy yeah not Zippy but snappy this time so be careful
of the tone there but that could be another episode for another day that's a good point
yeah definitely yeah yeah we should do a whole thing just on like I understand and yes why like
when is it how can you use it that many different ways I have to think about that a little bit yeah
I love that idea guys if you want to make sure you don't miss that episode go ahead and hit follow on
the allers English podcast right now wherever you're listening hit follow hit subscribe so
you don't miss we could do four episodes a week on this show all right Michelle uh-huh exactly
yeah I see consider it done Lindsay consider it done on this episode nice I love it I can't wait
yeah I'm sorry guys if you can hear me typing because she's typing the ideas are coming out
right right here right now so yeah yeah exactly exactly okay good I'm I got it now um so anyway
um here we go so let's get back into it Lindsay I mean so we were talking about business all these
sorts of things I would say you know don't use these every time but they can be good especially
for quick exchanges and um because they're kind of Zippy and there comes that word again it
just keeps coming back to our episodes together Michelle Zippy here it comes Zippy and fun and
simple and clear and professional at the same time I think that's what I like about these you're not
losing any professionalism but you're shortening things and making things more clear and concise
right right exactly exactly so Lindsay what's the I mean well I guess that was kind of the
Takeover that's it I mean be concise be clear be confident these are these words will help you do
it assure your manager whoever is asking you to do something is not always a manager sometimes
it's just a co-worker assure them that they will this will get done right yeah very good love
it all right good stuff Michelle I'll see you back here very soon take care bye bye foreign
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