Hey, guys, it's Ginny Silver.
And today I'm going to talk to those of you in the state of California
who are stuck on pending with your Edd unemployment claims.
Many of you are stuck on pending, and I want to address a
few of the major reasons why first up.
Right now, many of you have reached the end of your benefit
year. You were required to file a new claim, and if you qualified
for a new claim, you may have been able to certify for that
new claim.
Well, for the first up to three weeks, your claim is under
review. You will see your claim noted as pending if you click
on claim history and view your most recent certifications.
If you see pending on a brand new claim, either your first
time filing a claim or if you have reached the end of your
benefit year and you filed a new claim, new claims will be
pending for up to three weeks.
They can go through to paid as quickly as a few days or as
long as three weeks, and it varies from each claim.
Everyone will experience a different wait time on this review
process. Now, the Edd States on their website that new claims
can expect to wait up to three weeks to receive their first
payment. This is because during that point in time, the Edd
must send your claim out to a separate Department where they
review the details of your claim.
If you call into customer service, customer service will
not be able to help you.
They will tell you that your new claim is under review and
that you simply must wait anywhere between one and 3 weeks.
The next reason why your claim may be stuck in pending is
because you have reached the end of your benefit year for
UI, PEUC and Fed Ed claims.
When you reach the end of your benefit year, the Edd requires
that you file a new claim.
If you don't qualify for a new claim, that's okay, because
your old claim will be extended.
But the Edd is required by the Department of Labor to check
and see if you do qualify for a new claim.
Because this is a federal guideline that Edd is required
to do this.
So if you reach the end of 12 months worth of benefit benefits
on UI, Fed Ed or PEUC, then it's time to file a new claim.
Your payments may be stuck in pending because you've reached
the end of your benefit year.
Confirm that you've reached the end of your benefit year.
Go to UI online, look at your claim start date and count
12 months after that.
That's the end of your benefit year.
Even if it says on extension, the end of your benefit year
is still 12 months after your claim start date.
Now, once you reach the end of that date, some unemployment
claims, UI, PEUC or Fed Ed may be able to still certify and
be paid and if you are able to certify and be paid, that's
great. You can continue certifying, but keep in mind that
once you reach the end of your benefit year, your claims
may start to be stuck in pending.
If you are stuck in pending outside of your benefit year,
then it's time for you to file a new claim.
Next, some of you may be awaiting the next PEUC extension
if you are UI or PEUC or Fed Ed that has reached the end of
Fed Ed and next you are waiting for a PEUC extension to be
applied to your claim.
You'll be waiting up until April 17th.
The Edd recently stated that they would finish applying PEUC
extensions up by April 17th.
Now some of you are seeing a one week paid and one week pending
that could would be due to a benefit.
Your end problem, as we discussed previously, but it could
also be due to Certifying one week before the prior stimulus
bill expired and one week within the new stimulus bill.
If you certified after March 14th for claims weeks on a
PEUC extension that week will most likely be marked as pending
until the Edd has updated your own specific claim with a
new PEUC extension.
If you are pending and it is you have certified and not yet
received the PEUC extension, then you will be waiting up until
April 17th for the Edd to apply that to your claim.
Next, your claim may be pending because you have a stop payment
alert on your account with an EDD's internal computer system.
How any state auditor that audited the Edd several months
back rigid as the Edd had switched off what's known as stop
payment alerts within their computer system a while ago,
and it was allowing fraudulent claim seems to continue to
be paid.
The auditor required that Edd switch back on the stop payment
alerts in their system.
However, because we are a year into the pandemic and the
Edd still has not updated their systems to be pandemic friendly,
these systems are often tripped up by our certifications.
If you certify that you are not looking for work, that you
are not available for full time work or other various things
that you can know in your certifications.
These can often trip up the system and cause a stop payment
alert to be applied.
That doesn't mean that you don't qualify for benefits, but
it does mean that that a representative will need to clear
this alert from the system in order to get you paid.
In that case, you will need to call into customer service,
let them know that you are stuck in pending, and the representative
should be able to either help you over the phone or they
may need to schedule you a phone interview in order to clear
your pending payments and get them pushed to paid.
In some cases, these payments are pending because they need
to collect additional information from you over a phone interview.
In some cases, they may need to verify your information,
or they may need to verify your reasons for unemployment
or other important information.
Unfortunately, the Edd does not, in most cases, reach out
to you for this.
If you were stuck in pending, so in that case, you will need
to call into customer service and try to get your pending
payments moved to paid.
Lastly, your claim could be pending due to the need to do
an ID verification.
The Edd has requested you to verify your ID or verify your
income or other supporting documentation.
The Edd will not pay you until you complete that verification.
Now, some of you may have completed what you thought was
the end of the process on ID me, but Unfortunately, you did
not receive a confirmation from ID me in your email stating
that you were complete.
If you didn't receive that final confirmation email, then
it means that you did not complete the process.
Additionally, if the Edd did not send you a text message,
once they have applied the ID verification to your claim,
then it means that the process is not complete on the EDD's
end. Now, once you complete your ID verification successfully,
the Edd within about 10 days, we'll send you a text message
alert letting you know that they have applied your ID verification
to your claim.
If they don't send you that text message 10 days after your
ID has been verified successfully, then call into customer
service because some subscribers do report that their successful
ID verification was never processed on the EDD's.
And in that case, you would need to call into customer service
and make sure that your ID verification has been applied.
Okay, you guys, I hope that was helpful.
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