Hello. Welcome to the Systems Management OMIV video series. In this video we will talk about
how to export a log from the OMIV administration console, and from the plugin inside vCenter.
Once you log into the OMIV administration console
click on the 'Appliance Management', click on 'Generate Troubleshooting Bundle'.
Once the pop-up finishes loading click on 'Download Troubleshooting Bundle'.
A zip file with the logs will be automatically downloaded to
your preferred location. In this case my preferred location is 'My Downloads'.
Another way to export logs is to go into the vCenter,
select the menu option for 'OpenManage Integration',
click on 'Settings' tab,
click on the 'Support' option and click on 'Create and Download Troubleshooting Bundle'.
Once that window comes up click on 'Create'.
This option will automatically log you into the OMIV appliance, and in some instances it
might give you a certificate check window in which you will need to click 'Next'.
Once the step is done you will be able to download the zip file from this window as well.
It will also save to your browser's preferred 'Save to' location
for your reference. The OMIV appliance logs are in ZIP format.
Once you extract it will output a series of files from the OMIV appliance. The OMIV
troubleshooting bundle will have information about the appliance and its internal processes.
In order to troubleshoot most environment issues we will need to gather additional
data from the vCenter environment including vCenter logs and ESXi logs. In order to do
so we will need to log into the vCenter, click on the 'Menu' item and click on 'Hosting Clusters'.
Once that option is selected simply right click on the data center and click on 'Export System Logs'.
The wizard will provide the option of gathering ESXi
host specific logs. You can select one or multiple hosts in this view.
The main thing that we're looking for is to include vCenter Server and vSphere client logs.
Once those options are selected simply click 'Next'.
For the purposes of troubleshooting all OMIV plugin registration issues there is no
additional data that needs to be selected. Simply accept the default and click on 'Export Logs'.
It will take several minutes for VMware to gather the data for the vCenter and for the ESXi host.
Once that data is gathered a zip file will be downloaded
and will be located in your preferred download location.
In order to troubleshoot a plugin specific issue it may not be necessary to gather a full set
of logs. VMware logs all the entries for plug-in registrations under the vSphere underscore client
underscore vertical log. In order to gather the log you will need to connect by WinSCP to the
vCenter in question. The log is located under /storage/log/vmware/vsphereui for the html client,
and the logs directory. Once you're on that view simply browse for the vsphere
underscore client underscore vehicle log and then download it to your local directory.
Once that data is gathered simply upload to our ssft dropbox location or uploads at dell.com
for further review.
Thank you for watching this video. My name is Miguel and I hope you have a good day.