If you have paid for Pro plan successfully,
but your account is still Basic on eJOY extension
or you can't add new words to your word book,
please follow one of these ways, or do them all to get your account updated.
1. On the Game center screen, click on Sync button down below
2. Log out your extension and log in again with your Pro account.
3. Quit Chrome browser and reopen it.
If none of these works, please chat with us or email us at support@ejoy-english.com
with some details like your account email,
your payment infomation including when you paid and how you paid
It's best if you send us the success payment screen.
We will fix it as soon as possible.