Hey! this is Overpass Insights my name is Eric and I
make apps now today, dude I got three App Store rejections in the last two weeks
Alright, so it is a beautiful, beautiful morning here in England it's sunny, it's gonna get
really really hot today so today is supposed to be the hottest day in English history right now it's
like nine o'clock in the morning as i film this so it's like 23 degrees a celsius or expect to
get up to about 41 degrees celsius, which I guess is like a hundred and something I'm not quite sure
I know a lot of you guys probably live in places that gets a lot warmer than this, but for England
this is a big deal there's certain some of the schools are closed and everything like that
a lot of the functions have been shut down and everything like that but you know at nine
o'clock in the morning, I'm loving it so anyway I'll go inside later and and do my code and all
that kind of stuff anyway so but today what I want to talk to you guys about was about Apple
rejections because we over the years that's one of the constant of this channel is when my apps get
rejected I tell you why what you could do about it to fix it how I've overcome those rejections
if I've been able to overcome those rejections all that kind of stuff and you get you know I've
been rejected over the years so many times by Google play and by Apple, and most of the time I
would say 90% of the time, I'm able to get it you know overturned or appealed or all this kind of
stuff, so over the last two weeks I've had three different App Store rejections on the Apple side
Google play has been fine over the last few weeks two of them were client projects and one of
them was on my own project, so the two client projects I'm not too worried about because those
were easy to fix right they were easy just you know one of them you know they got that new rule
that if you're able to create an account within the App Store, you need to be able to
delete your account right and so that was easy to to fix basically I had to explain to them that if
you know it was not the kind of thing they thought based on this client project
another one was we use the word free in the description so that was something that um you
know that we've had in it for previous versions but it's one of those things you're not allowed
to say free or put the price in the description or in the screenshots, anything like that and really
it's not really a lot of times, we think, especially as new developers come in I think it's kind of a
selling point but it isn't, but this was not my you know those are not my screenshots you know so it's
one of those things if you put your app out there you might be able to get away with putting free in
it but there's no reason to you'll get rejected for it you could get rejected for it and
you know you'd have to fix it anyway, and it's not really that big a selling point I mean everything
on the App Store and the Play Store is free so so those that those two were easy to fix right
easy fix but the other one was my own project and I got hit with a 4.3 spam guideline right
now over the years, this has been the bane of my existence with Apple App Store right I've had so
many applications and to be honest they were all very similar to each other but they had totally
different target markets they were for different language learning you know learning different
languages and stuff like that and because I had so many of them they just started you know
rejecting everything Apple just started rejecting everything I put through it said 4.3 you need to
have a container application right, so you combine everything into one application which from an ASO
and from a marketing point of view is just stupid right your all of a sudden you got something that
is for totally different markets but you gotta you gotta sell it as one product to loads of different
people and I just did not agree with that right if somebody had like a similar product but only had
like one language in it, they would do much better than me, because I had multiple languages and all
this kind of stuff so anyway Apple guidelines 4.3 sucks right so I got hit with that again
basically, I released an application this was a SAS application that I've been working on for
at least six months I mean, it's been in it's been in the works for a few years in terms of the
idea and you know one of these days I'm gonna work on this kind of stuff, so finally you know
just did it over the last six months and I've been dragging my feet a little bit you know just
putting it on the App Store, so finally when I did I wasn't expecting trouble and then I got the 4.3
and I rejected it and I got the 4.3 again which is just got me right there
now normally I'll just keep appealing you know just keep appealing and they'll start to respond
slower and slower you know because whatever so it's better if you actually just release a
new build so they could re-evaluate it so so I appealed it once, you know just said, look it's not
it's not it's different than the other applications this I don't know why you're
giving me 4.3 and they were just like you know nope right the thing is at that same time
I came down with covid so like it wasn't just the rejection I mean I just started to feel really
like really sorry for myself if you guys ever been rejected you might get this like you're like
oh what's the point why even bother I didn't know it at the time but I'd come down with covid and
I mean I tested positive you know, a few days later and it was just like my energy levels were low
so like I wasn't even bothered like doing anything with it I would just like I wrote it off like well
that was a stupid mistake how embarrassing right but you know finally when my energy levels came
back it's you know what no let's appeal again so most of the time when you get a rejection
it's well on the Google play side rejection it's usually algorithm based so you just
have to like appeal it or you know respond so you get somebody to actually review it like you know
review it but on the Apple side it's you know it's a reviewer and sometimes they just don't
have all the information so basically what I did was I just you know continue to tell them stuff
make sure I go into the developer notes or into the reviewer notes and put in like okay this may
seem similar to other applications but it's different because of this way this way this way
and eventually it was you know it was approved and it was like yes right what though the thing
I get emailed about the most from other developers is my app was rejected
I saw your video about this what can I do about it and the answer is always the same
you know you got to appeal it and you got to provide more information right and if you appeal
it and they and they're like no we still say no on the Google play side I find it better to just
resubmit a new build and just you know and if you can like if you if they'll allow you to if it's
actually rejected rejected like suspended then you need to you know you need to appeal that
but if it's just like a you know they denied the build or whatever, just release
a new one you know even if you make minor changes to it and explain to them in the developer notes
why why it's different you know because they don't have all the information based on that short time
they're able to look at your application and the same with the apple side the first time with the
apple if you get a rejection from a build you know just respond to the review most of
the time that's what all you have to do sometimes you might have to just fix something and release a
new build but most of the time you it just it goes through just fine unless you have something that's
the one time I did have something that was not salvageable with a client project where they just
they did not like the concept at all and no matter how much I appealed this thing it just wasn't
going to fly, we had to redo that thing as a PWA that was expensive for the client but you know
that's that those are the kind of things to worry about so anyway
App Store rejections they happen I mean over the years over the years I've had so so so many of
them I don't know why this time I think it was the low energy levels I just let it
get to me but these kinds of things happen anyway let me know what was the last time your
app was rejected and do you have an app that was rejected and you were never able to get it
back because sometimes you have to peel these things more than once there's like there's been
times have to appeal three-four times three four five times just to get something back on the on
the App Store the Play Store you know no doesn't always mean the final no so anyway I hope this is
helpful I hope you guys having a great day thank you for liking and subscribing and all that kind
of stuff you know it really helps the algorithm that is it for today I'll talk to you guys again