>> In this video, we'll review the new Emergency Response template
for the Microsoft Power Platform.
Emergency Response provides a set of capabilities that
a health care organization can activate to collect
data for situational awareness of available beds,
COVID-related patients, critical equipment such as ventilators,
staffing, pending discharges, and
delivers that data into a dashboard for hospital command centers.
Emergency Response includes a mobile app designed for
data collection by a frontline worker
such as RNs and charge nurses,
a web app for hospital IT admins,
and a Power BI dashboard for health care decision makers.
The focus of Emergency Response is to enable
hospital professionals to make better decisions faster.
It's designed to be flexible.
So whether you need to configure this for a single hospital,
for a system of hospitals that
spans multiple regions or multiple systems of hospitals,
all that can be readily supported
by what's included in the template.
Once your organization is set up,
you can now enable your frontline staff to track key data points.
All that information is delivered to
a decision support dashboard that can
provide you a view of the entire organization,
just systems within your organization,
and just facilities within those organizations.
When dealing with a crisis such as COVID-19,
it's understood that there's an importance for
organizations to be able to share data about
the crisis and use that to help make
informed decisions at the regional and national level.
If you are using Emergency Response,
it can be configured to automatically feed data to
the regional and national level so it
can be used in aggregate dashboard.
That's going to assist with reporting and
resource routing across multiple providers and regions.
We also recognize that maybe not all people
will use Emergency Response and for those that aren't,
other organizations can add their own data to
a secure portal to report on metrics and needs.
When responding to an emergency,
you want to be able to quickly and
easily enable frontline workers.
With Power Apps, they can download it from the iOS, App Store,
or the Google Play Store and get started in moments.
If I click on the Power Apps application.
I'm already logged in as
Marc Mercuri using my enterprise credentials and I can
see that the Emergency Response app has been provisioned for me.
I've actually made it a favorite.
This is the first time I've used the application.
I'll be prompted to provide the hospital system,
the region, and the facility that I'll be working in.
In this case, I'll be working in facility 2.
I'm now presented with a list of
five different applications that I can engage in.
Let's take a look at each of them. In staff and
equipment for my current location,
I'm in the skilled nursing facility.
I can identify how many patients that I have and then
provide detail who I can identify my number of partners,
the numbers of requested,
I can also identify how many have been
assigned and how many are currently unassigned.
Also the ability to provide detail on
my current critical equipment in use.
In the case of COVID-19,
that's going to be my ventilator,
my paper hoods, my paper belts,
and my paper chargers.
Once I've gone ahead and identify these,
I can go ahead and click "Send" and this is provided to
our decision support dashboard.
In supplies, I can track the current number in
stock and the number used in
the past four hours of the items that I care the most about.
For example, for this duckbill with shield,
I can say that I have 25 in stock and
five used in the last hour. Why is this important?
This is going to help me understand what my burn rate is and when
I'm likely to run out of a particular item.
Having this information can drive
better and more informed decisions about how to
allocate supplies across your organization.
In staffing needs,
additional resources for a department can be requested.
First, identify your department,
enter in your location,
identifies as a clinical or non-clinical request.
In this case, we'd like to get some RNs.
We'd like to have them available on
an upcoming shift and we'd like to have two.
In COVID-19 stats, I can
track the number of patients under investigation as well
as those that have tested positive for
COVID-19 for a given location.
So in the nursing facility,
I could say that I have 25 and five have tested positive.
If I want to record multiple locations, that's also available,
and here I could say in other long-term care,
we had five and one.
I can then hit "Send" so this information is
available as part of the decision support dashboard.
In discharge planning, I can track barriers to discharge across
six distinct categories: authorization,
DME, guardianship, HCS, placement,
and skilled nursing facility.
I can also track the number of discharges in
the last 24 hours and how many I expect in the next 24 hours.
The Emergency Response template was also
designed with the understanding that some organizations
may need to share devices across RNs. To do this is easy.
At the end of a shift, a nurse simply click on
your icon and then hits 'End
shift" to make the device available to someone else.
This Power BI based decision support dashboard
is also included in Emergency Response.
I was given access to this report by a System Administrator and
I logged into this using my enterprise credentials.
The data contained on
this top-level view is the data that's most important to me.
I can see the total number of COVID patients,
those patients who are currently under investigation
for COVID as well as COVID positive.
I can look at bed management,
I can see the total available beds,
the available acute care beds,
and the total acute care occupancy percentage.
I can also look at information across acute care locations.
For staff management, I can also
see the total number of nurses requested,
total number of nurses assigned,
and the nurse variance.
Supply by days on hand gives me
insight on when they may be running out a particular items.
In equipment, I can see the total number vents I have,
the number of vents in use,
and I can also see the number of vents needed.
In terms of discharges,
I can see how many total long staying patients I have,
how many are anticipated the next 24 hours,
can also looking at what yesterday's predictions
were versus yesterday's actuals.
You can also see that there is
little information button in each of these areas.
Clicking on this can show
additional drilling detail across multiple dimensions.
This is the Admin App for Emergency Response.
You can see that it has four areas: locations,
dashboards, staffing, and administration.
Let's start with locations.
This section contains a mixture of
metadata as well as
information provided by the mobile applications.
You can define multiple hospital systems.
You can have regions those systems are attached to.
Each of the systems can have facilities, within those facilities,
you can have locations and you can also have
a number of departments.
You get metadata about
the supplies you want to track which
is provided down at the mobile app
and you have the all the information
is coming up from the mobile app in
terms of the number on hand and burn rate per day.
Then for case management, you also have the detail coming
from the mobile app related to discharge info.
In staffing, you can see a role of all the staffing
requested as well as look at the individual labor pool requests.
At administration,
you'll define the individual apps
that are deployed via Power Apps.
You get the app feedback that's coming in as well as
the census in COVID information that's being collected.
In the dashboards area,
I can see that there are five different dashboards
available to me.
I can see the one that's immediately
displayed is for bed management,
but I could also look at equipment and supply,
staff management, COVID patients, and discharges.
This dashboard breaks down
all the information that's available
to me from the mobile applications.
So whether your organization is a single hospital,
a system of hospitals or multiple systems of hospitals,
you can have confidence that these capabilities can be
delivered and configured for your organization,
and for when you do need to collaborate and share information at
the regional and national level
with your peers and with governments,
you're going to be able to do that as well.