hi i'm matt from espares in this video
i'll be showing you how to remove a bra
wire or other foreign object from your
washing machine
if during or after a wash cycle your
machine starts to make a strange noise
when the drum turns it may well mean
that you have a foreign object trapped
between the inner drum and the outer
drum now it's essential you remove this
as soon as possible
as it could perforate the drum causing
flooding in your home and irreparable
damage to your machine
safety first always unplug an appliance
before carrying out any work
now as soon as you hear the noise
coming from something catching
use a torch
and look carefully at the perforations
in the inner drum
slowly turn the drum and try and
identify where the noise is coming from
you may be lucky
and spot the end of a bra wire
and using your hands very carefully or a
pair of pliers
ease the bra wire out of the
perforations
you might need to turn the drum a little
to ease it out
the next problem i'm going to look at is
a small item of clothing trapped between
the inner and outer drum
if you spin your drum
and you can see and feel a lot of
resistance in the drum
it may mean that something is trapped
between the inner drum and the outer
drum
so what you can do is pull a little gap
in the seal in between the seal and the
inner drum and turning the drum again
you may be lucky enough to see the item
that's stopping it from turning
however if you can't it's a good idea to
use a thin
flexible probe such as a cable tie
and work that
around the outside of the inner drum to
see if you can feel where the object is
ah
i can actually see it and feel that we
have
a cloth trap
between the inner and outer drum
if you can pull that out with your
fingers
great but what may well happen in that
case is the item will break in half if
it's a rag such as this
and you don't want the other half being
trapped inside the machine
so to remove this i'm going to use a
flathead screwdriver
and wedge that between the inner drum
and the door seal and then lever it back
just to give me a bit more space to
access the item inside
there we go managed to get it all out
after removing the object
give your drum a spin
to ensure that there isn't too large of
a gap between the drum and the seal
if there is you can easily knock the
drum
back into place using a wooden mallet as
you don't want a larger gap to appear
making it even easier for clothes and
objects to get trapped behind
if you've been unsuccessful in finding
the object between the inner drum and
the seal it may well be that it slipped
underneath the drum to access underneath
the drum you're going to have to remove
either the heater or the sump hose to
find the object
i've just removed the back of the
machine
and i'll take the heater out to show you
how an item could be trapped in the
heater itself
and there we can see the item if you
haven't been lucky
and find that the item isn't on the
heater it's worth taking a torch
and having a good look inside the heater
housing
to see if anything's inside there
failing that you'll want to gain access
to the sump hose from the bottom of the
machine in that instance it's better if
you put the machine onto its side so you
can access the sump hose safely
when putting the heater back in make
sure that you push it in firmly and that
it engages with the bracket
[Laughter]
i've put the machine onto its side and
removed the base plate here and here we
can see the sump hose
i've also loosened the clip so we can
ease
the hose off
and here
we can see underneath the drum
so this is another way to access
underneath the drum
you could also tilt the machine back
upright and use a torch to shine through
the perforations and then if you see an
object you could push it through
and access it via the sump opening here
on some models of washing machine it's
possible to remove the drum paddle from
inside the drum which is another way to
access underneath the drum however on
this model that's not possible if you've
looked at all the techniques in this
video and you still can't find the
offending item it may well be that you
have to dismantle the drum itself to do
that please see another espares video
how to replace the drum bearings in your
washing machine
remember spares and accessories for all
the appliances around your home can be
found on the espares website thanks for
watching