[Leaves rustling and birds chirping]
Speaker: Brian, what's been on your mind lately?
Brian: What's been on mine is that the whole world just changed
and the way we live is changing
To give an example
for centuries, people have been tethered
to where they work
which meant they couldn't go very far from it
They were connected to it
First it was the farm, then the factory, then the office
But then the pandemic hit
and it is really turned the world on its head
There were massive changes
and one of the really big changes is for millions of people
they have been untethered from where they have to work
They could go anywhere
and work anywhere
It's a sense of freedom that people have never had before
Today, I'm working from a new place
[water gurgling]
and I'm excited to see it
Laurel Canyon Retreat Hosted by Ekaterina
I actually like walking into a house with a wonder
like, wow, I'm discovering this whole new world
But at the same time, I like walking like it's my home
and I just immediately settle in
The first thing I do is figure out where I can put the laptop down
and start working
Technology made it possible to work from home
but what Airbnb does is allow you to work from any home
And for last year we've been thinking about this
and reimagining our service to respond to this moment
and I'm excited to share
our winter release
It has got over 50 upgrades and innovations
and I'm going to show you 4 of them
starting with I'm (even more) Flexible
In May, we launched I'm Flexible
A new way to search when you're flexible
about where or when you're travelling
Now, since launch, I'm Flexible
has been used 517 million times
This feature is so popular that today we are introducing
I'm (even more) Flexible
Let me show you
So Airbnb has a lot
of categories of unique homes
like tree houses
or A-frames
yurts
We even have entire private islands you can book
and amazing pools
Well, today, we're introducing 4 new categories
First is Ski in and Ski out
These are great for family or friends
if you want to go skiing
We have homes that are off the grid
if you really want to get away.
We now have Lux
These are some of the world's most extraordinary homes
with five star service
And finally, my favourite: offbeat homes
like this one
You can sleep in a shoe
a UFO
a snake
Look at this
Here's a potato
This is a giant russet Burbank potato
So, let's say I want to take a look at this property
and you can sleep in a potato
People are also more flexible about when they travel
and this is beyond the six-month date range we provided
So now you can search I'm Flexible
up to 12 months in advance
So, as you can see,
the date range now goes out an entire year
Now, among the big changes we're seeing is the return of international travel
Lots of people will be looking for Airbnbs
in different countries
and in different languages from the ones they speak
and we wanted to make the translations on Airbnb better
Our new technology is called Translation Engine
But before I show it to you
let me show you how the old translation technology worked
So, let's say you were looking for a place in France
and I type in Brittany
and I'd search
and you get these listings
And if you didn't speak French, you would have to tap
Translate to English
and you get your translation
And here it is
house - feet in the water
We knew we could probably do a little better than that
So, let's see how our new translation engine compares
Beach-front house
Now, that's better
Translations now happen automatically, without tapping any buttons
Translation Engine automatically translates reviews, as well
Reviews are really, really helpful when choosing your stay
And soon, over 5 million active listings
will be translated into 62 different languages
and the Translation Engine will have translated
500 million reviews
Airbnb has something for everyone
but it is important that everyone can use Airbnb
to make Airbnb homes more accessible for the disability community
we've created Accessibility Review
Let's say you or someone you are travelling with
uses a wheelchair
You're looking for a place that doesn't have steps
You want a place with an easy-to-access entrance
You just tap on filters here
go down the page to accessibility
and tap show all accessibility features
then select the features you need, like a step for guest entrance
or a wide building entry way
we offer 13 accessibility features you can search for
Now, based on your selection
you would only see homes with step-free guest entrances
and wide entryways, like this one
Not only do you see photos of the specific features
but now each and every photo is independently reviewed
by two highly trained agents
If there is any discrepancy between these reviews
a third agent is brought in
to conduct an even more detailed review
Finally, it's sent to the Airbnb Accessibility Team
for one last review
Airbnb agents have reviewed and confirmed
the accuracy of accessibility features
in 25,000 homes around the world
They include even places you wouldn't expect
like this tree house
More and more people are working from Airbnbs
so they need really good Wi-Fi
Now, we know this matters
0ur Wi-Fi search filter has been used
288 million times this year
To help our guests see how fast the Wi-Fi is
before they book
we created verified Wi-Fi
Let's say you want to check the Wi-Fi
at Nisky Business
This is my childhood home that I grew up at
in Niskayuna, New York
You just go the Nisky Business listing
right here
you see, it's got fast Wi-Fi
Now you can easily see the speed before booking
For Hosts, we've made it really easy
to verify their Wi-Fi speed
Just go to where it says Wi-Fi
and test the Wi-Fi within the App
Once I tap Add to Listing
it's verified on the listing page
and that's it
So now, you book an Airbnb
you can be sure has great Wi-Fi
I've got one last thing to tell you about and I'm really, really excited about this
Our Hosts are our partners
and they are sharing their most prized and personal possessions
their homes
We want to do everything that we can to protect them
We want to provide extra reassurance for new Hosts
before they take that first big step
Today, we are introducing Aircover
Aircover is top-to-bottom protection
for every Host
Aircover starts with the amazing benefits
that we already give every Host
a million dollars in liability insurance
a million dollars in damage protection
and income loss protection
People are staying at Airbnbs longer
and they're bringing their pets with them
So we have added pet damage protection
And we're also adding deep cleaning protection
We've extended the window
for filing damage claims to 14 days
Now you don't have to worry if you have back-to-back bookings
Finally, we're providing faster reimbursements for Hosts
We're creating an even faster fast track for Superhosts
AirCover is top-to-bottom protection
free for every Host, and only on Airbnb
So many things have just changed
the way we live has just changed
the way we work, the way we travel
As the world changes, it's our job to design for that world
and the faster the world changes
the more there's an imperative to design for that world
I think we're just starting
There's a lot to decide
and that to me, is what makes it so fun