hi and welcome back to my channel I'm Matt the creator of Airbnb uncovered
dot-com and Airbnb super host on this channel I uncover some of the best kept
hosting secrets as well as share with you everything that I've ever learned
after hosting over 3,000 guests today I'm gonna run through the basic
amenities required by Airbnb in your listing and I'm also going to share with
you which ones leave my guess Raving you're on the right channel if you're
brand new to hosting and haven't hosted any guests yet or you're thinking about
becoming a host but you haven't started yet or you have hosted a few guests but
you want to accelerate your bookings and revenues this channel is fully focused
on helping new hosts gain the competitive edge they need to earn more
and to host the best guess if you're new to the channel please consider
subscribing and if you're enjoying my content please give it a thumbs up now
let's get into amenities there are certain amenities that Airbnb requires
every listing to have but this list is short and there are a few commonly
overlooked ones that are relatively inexpensive that can really get your
listing to stand out and earn you solid 5-star reviews and I'll uncover those in
just a bit first the amenities required by Airbnb
toilet paper soap for hands and body one towel for guests one pillow produced and
linens for each guest bed these are all pretty obvious if you ask me if you're
having a guest stay in your home I think this list represents the most
basic things that you need I think Airbnb agrees and they took it a step
further when they created the plus category
briefly plus as a higher standard of listing to be a plus listing a rep from
Airbnb actually visits and verifies the listing the host has to meet a very
strict set of standards and currently it's invite-only
you can learn more about Plus on the Airbnb home page that's one of the first
Plus hosts in Canada and possibly the world I got to learn the exact amenities
that Airbnb considers over and above the basic ones and according to them all
plus listings must include butter and oil salt and pepper pots and pans a
coffee maker shampoo toilet paper hair dryer iron Wi-Fi TV heating and air
conditioning and a smoke or a smoke and carbon monoxide detector these are in
addition to the basic amenities that they outline for every listing sidebar
here the items that I just mentioned are the most relevant to today's topic if I
remember correctly there was well over a hundred items on the Plus list I'm sure
that you'll agree that both the basic list and the Plus list of they're still
pretty bare-bones I mean towels linens soap shampoo you'd
want these to be available in a place that you were staying in so this creates
a real opportunity to wow your guests by anticipating their needs and sometimes
they're forgotten needs way back when I first started out I began thinking about
the the travels that I take him and what I forgotten not that I forgotten to pack
that much stuff that often but you know it did happen once it was a toothpaste I
think another time deodorant but the worst one was my phone charger so I
started to look around and see if I could grab just some basic amenities or
forgotten commonly forgotten items Amazon the dollar store and Costco were
the answers have you forgotten to pack
something on a trip leave it in the comments below and perhaps together we
can uncover some new must-have amenities so let me dive into what I now include
in all of my listings and let's start in the bathroom with carry-on luggage
restrictions these days it can be so annoying to get travel sized everything
so I provide my guests with loofahs
bathroom spray shampoo body wash
conditioner baby wipes a first-aid kit a sewing kit some mousse for your hair
hairspray men's and women's deodorant
men's and women's shaving cream suntan lotion some makeup remover hand
sanitizer some bars of soap some toothbrushes toothpaste
dental floss men's and women's razors and some mouthwash and feminine hygiene
products originally I got nearly all of this stuff at the dollar store now I get
them from a hotel supply company online I'm not sure if you need to go this
route or not it really depends how many guests you get annually but for me with
the online supply company I get about a six-month supply for about $75 the basic
idea here is to provide anything a guest could get from a front desk in a hotel
and a little more to make their stay that much better in the bedroom it's
nothing crazy other than a phone charger and an alarm clock
I ordered the Chargers on Amazon and I get the ones that have the three
different tips at the end to accommodate 90% of the cell phones on the market
protip here order phone chargers in humid colors so guests don't mistake
them for their own and accidentally pack them the three connectors also helps to
avoid that helps to avoid the confusion in the kitchen it I also take things a
bit further than the Airbnb requirements I offer guests coffee tea both regular
and herbal sugar coffee mate and some snacks most guests are hungry on arrival
I provide veggie chips for the healthy ones from regular chips for a treat some
nuts a hot couple breakfast bars some granola bars and a couple of chocolates
again for a treat in the fridge there's filtered water a
Brita and some soft drinks I generally also leave any food that guests have
left behind that are not easily contaminated so things like condiments
salad dressing uncooked pasta spices and unopened individualists sized food items
like porridge or granola bars or boxes of cereal those are all perfect for a
future guest I grab most of the food items I provide at Costco particularly
the snacks that you just saw the goal here is to provide some snacks and a
light breakfast without having to worry that the food has expired or not look I
know it's not the most healthy or delicious but I do want to provide my
guests with a back-up plan just in case they didn't have time to pick up
anything from the grocery store again it's really just the basics but these
basics have truly wowed my guests I'd say around 20 to 30 percent of guests
note in their review that they've never seen an Airbnb so well equipped these
reviews go a long way in attracting future guests guests like to know that
their needs are going to be attended to and this is a huge part of my success I
cannot stress the importance of meeting guests needs enough of course some hosts
take this a step further and they offer locally sourced items so breads fruits
and other perishable items and no doubt this will truly delight your guests the
danger here is setting an expectation that is not always attainable perhaps
you have time to grab local and fresh items for some of your guests but not
all of them if your listing carries a review about local and fresh items and
then a subsequent guest arrives to find none that second guest will probably
feel disappointed and undervalued that disappointment could overshadow all of
the other wonderful things that you've done for the
guests may be wondering about costs for all this and I can assure you that
picking up a few toiletries and snacks will not break the bank as I mentioned
earlier I can stock my bathroom for about $75 and that's gonna last about
six months on a per reservation basis the cost is almost negligible since only
a small percentage of guests actually use these items most remember to bring
them as for the snacks if a guest completely cleans me out it's maybe five
to seven dollars but that might happen only a couple times across all of my
listings on a yearly basis honestly investing in meeting guest needs is
probably the highest return on investment of anything you can do for
your listing that's right for less than $100 in simple amenities
you will get the greatest return over anything else you will buy for your
Airbnb and that's because your guests will likely write reviews both the
wonderful amenities that you're providing for them and they'll probably
rate you five stars which is gonna lead to more future reservations and higher
profits every host is going to approach amenities in their own unique way that's
what makes Airbnb so special every host has the opportunity to create their own
experience the main point here is you want to be prepared for the guests
unexpected not only is it a nice thing to do but it will sure wow your guests
wowing your guests leads to more five-star reviews 5 star reviews lead to
more bookings at a higher rate and a chance at super ho status more bookings
and a higher rate is the goal but we also want to create a community of
welcoming and responsible hosts let me do a quick quick summary to wrap things
up today we went over the Airbnb mandatory requirements for every listing
and Airbnb really just wants the basics linens
and pillows Airbnb took it took things a bit further when they created the Plus
program and required that hosts provide basic cooking items and some baseline
items like heating and cooling Wi-Fi an iron and a coffee maker but I hope that
we all agree that even the plus requirements should be the bare minimum
I tried to impress upon you to take this up a few notches and try to anticipate
your guests needs I think that you should have some basic toiletries some
food and drink and a phone charger I showed you what my guests were saying
about these items in my listing and hopefully I've convinced you that some
simple that some simple amenities is one of the best expenditures that you can
make if you're on board with me please give this video a thumbs up and if you
haven't already please subscribe to my channel and click on the notification
bell so you won't miss out on any upcoming videos all three of these
actions go a long way in hoping the channel grow within the YouTube
algorithm and also to allow us to reach more new hosts as always if you have a
specific question I'm happy to help please leave it in the comments below
and chances are I've either encountered the encountered your issue or I've done
some research on it already so I'm very happy to help thanks again
for watching and until next week bye for now
you