hey everybody Don Georgevich here
with jobinterviewtools.com today I'm
going to show you how to answer the
question can you describe a difficult
problem and how you dealt with it or
what is the most difficult situation
you've ever faced okay and I'm going to
show you how to do it in a way that's
really going to knock the socks off your
interviewer see you walk away with the
job offer okay let's get started
okay what is the most difficult
situation you faced or could you
describe a difficult problem and how you
dealt with it both of these questions
they're really about the same so I kind
of just bungled them up into one video
for you and you're really gonna you're
going to give the same answer for either
question now what they're saying here is
this what is the most difficult problem
you faced this is about you this is a
problem-solving question and what they
really want to hear is how you worked
with a team of people to solve a
particular problem that's really what
this is all about and this is a great
problem to show your creative side and
show them you know the process and the
methodologies that you go through to
solve real-life problems this is what
they want to hear anyone hear how you
did it and how not just you by yourself
but how you worked with a team of other
people to reach a conclusion or
something like that and solve the
problem now they don't want to hear
little stuff they don't want to hear you
know how you got up there and you fix
the copy machine or maybe it was Jam to
fix a light bulb you know that's not
what they want to hear they want to hear
how you worked with a group of people
this is a team player question so they
want a team player example and that's
what you need to tell them okay
now the best way to answer this now is
really you're you want to talk about a
problem that you had you were put in a
tough situation they generally try to
avoid co-worker problems you don't want
to talk about you know how you broke up
an argument or something like that
I mean maybe if you had to fire someone
you could you you could tell them that
story that would probably work okay but
other than that
try to stay away from coworker problems
and get into something to get outside of
that area okay a good idea is you know
talk about you know how you were faced
with the problem and what you did about
the problem that you looked at the
problem from a whole bunch of different
angles and you analyzed that you've
thought about it and you tried to you
tried to figure out you know what you
were going to do about it
so you analyze the problem then you want
to talk about you know how you worked
with the team people to reach a
conclusion for solving the problem you
know give them the steps this is almost
like a behavioral question is really
what it is in this in this story really
needs to come from you I can't give you
a straight up example I mean I could
give you my stories but you can't use my
stories because those are my stories you
have to come up with your own story so
I'm not giving you an actual specific
example I'm telling you the methodology
that you need to go through to answer
this question to come up with your own
story and you want to keep a couple of
these in your back pocket you know so
when you are at an interview you can
whip out a couple of things you know
about a couple of great things you did
and the process that you went through to
solve these and then you know so after
you talk about how you reach the
conclusion you know and then in the end
you want to say you know it's a win-win
for everybody
you know give them the results you know
tell them what happened
you know we all sat around and ate cake
you know after you know it was all done
maybe you know sell me a cake but you
know tell it was just a win-win in the
end and everybody won stuff like that
that's really all you need to do but it
needs to come from you team player
example how you analyze the problem
reached a conclusion implementing it it
was a win-win for everybody that's all I
have for you today this is Don
Georgevich with jobinterviewtools.com
make sure you stop by my site for more
or any of you questions and answers
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that's just going to help you interview
better we'll see you next time good luck
on your interview