hello beautiful people it is Me Jazzy Mack and today I am going to talk to you about working at
Tick Tock this is going to be an awesome awesome video you guys because I have several different
roles I'm going to talk to you about and of course we're definitely going to get into the salary
because gotta get to the bag y'all and of course we're also going to do the resume demonstration
where I show you guys which words to put into your resume and I give you my actual example that I
would use on my resume yes those um templates for the resumes are going to be down below in
the description box if you're interested full disclosure please do not like just copy my resume
word for word and submit it because obviously that would be like unethical and not truthful so
let's get into our first roll um and how much it pays and let's just hop right in so if we look at
our very first role if going to be a help center content specialist now first and foremost I want
you to ignore this location of New York please let me just explain this don't get into looking
at these locations and saying well Jazzy I don't live in New York so I can't qual you know I don't
qualify I can't apply for the role let me explain something to you Tick Tock has Global offices in
La New York London Paris Berlin to buy Singapore Jakarta soul in Tokyo but they have people working
worldwide and I'm going to prove it to you we just named all of those locations but you're going to
see job openings for Chicago you're going to see job openings for Detroit Mountain View Nashville
Tennessee they're hiring for everywhere so please give the people that posted these positions some
Grace give the recruiters Grace because maybe they didn't upload the update the location to
say New York Nashville and all of those other locations that I just mentioned maybe they didn't
update it to say that it's remote and that it can be anywhere please give the recruiters a
break they're working very hard so now as a Content Center specialist it says here tick
tock's user operation teams ensures that they deliver their mission through the user-facing
communication efforts and establish Tick Tock as users favorite daily experience now what
you're going to do is work with the Help Center contact content strategist and user communication
strategy manager to ensure our users receive timely valuable communication so that is a very
fancy way of saying like oh let's say you posted a video on Tick Tock maybe they took it down maybe
they flagged it and you filed some sort of appeal if you ever notice there's like a little alert
that pops up in the app that says hey somebody's reviewing your appeal or here are the results of
it yeah this sounds similar to what that type of stuff is going to be so it says that you're going
to explain product features in a clear helpful and approachable support messaging thing that aligns
with tick tock's voice and content standards you'll probably collaborate with the product
team marketing team or design team to help create user and education content and then you'll work
with the help center content strategist as well as some other product design people to align on best
practices and manage day-to-day escalations and troubleshooting of issues now the important part
the qualifications two years of writing experience either in a support or user education content
let me break down what that means you guys so for writing experience if you've ever been a technical
writer if you have ever written for a Blog if you have ever written for copywriting such as
you know helping someone write out their website if you've ever done writing um for you know just
instructional manual writing if you've done writing for social media uh any type of writing
even if you've done writing for advertisements or if you've done it you know at your local College
maybe you wrote out all of the event information when there were events going on and you were
responsible for doing that type of writing all of that comes under the user education the writer
experience umbrella so please don't discount your experience um if you've got experience in help or
support desk design content strategy all of that stuff it it blogging it all goes under the same
umbrella and they're really not wanting you to have much outside of that besides being a great
team player which you already are and maybe having some good experience with uh working on
projects uh you know good interpersonal skills and obviously a solid understanding of how to use tick
tock which you already have so for that particular role the income for it the salary range is going
to be 56 to 90 000 annually now what I want to point out is this is just a range this is not a
definite where if you've got a ton of experience you can't go over these numbers this is just a
general range we always talk about negotiating up and I will definitely uh do like a video on
how to negotiate up even more but this is just a general range for that area now the next role that
we're going to get into is going to be the tech recruiter role this is going to be the one that
we've done the that we're going to do a resume demonstration for and as you see they put Seattle
but again there's no actual office in Seattle so what probably happened is there may have been a
recruiter that didn't update the location or the manager that sits in Seattle might have said hey
let's start with people um let's try to Target the Seattle area for you know this particular position
but again Tick Tock is global mobile they've got a pretty remotes pretty you know virtual
organization going where people are sitting all over the world so again ignore this and
I'm giving you Insider information you are welcome now for the tech recruiter somebody asked me about
doing the resume for the tech recruiter and yes I will do that demonstration um you're obviously
going to do things like work on campus recruitment initiatives that could be going to conferences it
could be Talent mapping uh interview coordination working with source sourcers and program teams
to build a strong talent pool responsible for intern conversions and full life cycle hiring
you know working with uh Talent acquisition acquisition and hrbps and being a champion
for Dei so let's talk about what that resume would look like what I would put in my resume right so
here's what I would do we heard a lot of keywords we heard things like full life cycle recruiting
that's something that we probably want to have in our resume if we were a skilled uh recruiter
looking for a job at Tick Tock we heard them mention talent mapping so that would probably be
another word sourcing interviewing coordinating those would be words that I would throw into my
resume as long as I actually have that experience because we're being ethical and so that's just
your professional summary but when it comes to the diverse placements this is what you may be
asked about in the interview have you placed in marketing in sales Finance and Accounting
I.T Tech engineering those are different places that recruiters would generally be knowledgeable
in and the recruitment tools what tools did you use job bite Zoho Greenhouse whatever and
again we always want to highlight Knowledge and Skills areas so things like employee onboarding
negotiations job post writing you know uh sourcing LinkedIn recruiting these would all
be really really great things to highlight in your resume and of course going back to the hot words
um maybe you led in-house recruiting for a university Outreach or for Dei initiatives
again hot words hot words ATS another hot word for recruiters pipeline another hot word for
recruiters and it doesn't you know hurt to throw in the name of the company that you're targeting
by actually saying something like excited to work at Tick Tock you know on their Global
recruiting team to expand University and campus operations so that is just a really quick high
level overview of what I would say uh in a you know in my resume based on my personal experience
um or you know my employment background so yes this template is available along with all the
other templates that we've done in the other videos down in the description box so let's
get back to the next job role and that next role is oh we didn't talk about salary so salary for
a recruiter a technical recruiter this site is called levels.fyi um it kind of gives you
like a high level overview of what people make in different roles this is like User submitted
information so we're just going to compare it to like right here a university recruiter with on
average about three years it says that that person reported being offered and accepting an offer of a
hundred and three thousand for the base salary now that's at Uber and that's in Dallas Texas
um if you you know worked at Facebook that offer could be a 100K base salary and they also seem to
have gotten some stock and they also seem to have maybe gotten the sign-on bonus so
um it's it's a good way to kind of gauge how much you know Tick Tock could probably you know offer
you so that you could like mentally say oh I'm going to need a little more than that because
we always negotiate up now our next opportunity is going to be the technical project manager and
notice it says Mountain View Los Angeles New York Nashville they're looking for people all over the
U.S just all over the globe so again I wanted to emphasize that although there is no office
in Nashville there is no office in Mountain View that lets you know that they're hiring
remotely in those locations and also in those surrounding locations so again we're not going
to limit ourselves just because we don't live in Nashville we're going to apply anyway because if
we interview super well then they're they're going to like do everything they can to get us
on the team because that's how big tech companies work I should know it happened to me so with this
particular role you're going to be doing some technical project management you're going to
serve as a technology lead to multi-asspect operational practice areas you're going to
Define and drive strategic and operational initiatives you may do some operational and
substantive metrics and you're going to also do some collaboration with maybe different security
groups identity groups things of that nature it could vary but what I did want to highlight in
this particular qualification is it's going to say they want you to have a degree or higher remember
degrees are just pieces of paper in Tech if you don't have a degree it's not a big deal if you
don't have eight years of Technology experience it's not a good it's not a big deal these are
just preferred qualifications what is going to matter is how well you communicate are you an
excellent Communicator are you an excellent documenter can you operate in independently
do you have a track record of collaborating with other business groups yeah you do great
are you analytical are you a quick learner yes these are all things that you are so if you were
responsible for coordinating different projects if you were responsible for uh hiring initiatives
or you were responsible for rolling out a new deployment some new software those are all uh
considered technology experience so I don't want you to get hung up on just one type of experience
um if you even if you did you know something in the finance sector if you did something
um you know in let's say biotech sector you know something that is just totally opposite from what
they're saying here experience is experience technology is technology you know we all use
it so make sure you're not knocking yourself out of the running for things like that right so now
for a project manager I could go back and look here let's just say a project manager here in
Atlanta it looks like somebody submitted back in June they worked for VMware and they were
very new they only had two years of experience and they got around a total compensation of 82
000 for Atlanta I am thinking that it's very very low and that the person probably did
not negotiate that as well as they could because obviously if we look at other you know companies
even like Facebook in Atlanta what they were paying a project manager at that time was 135
000 base salary with stock and also with bonus so so you can see what different companies are
paying and that kind of even for instacart right um 162 base salary for project manager
so you can see we're not negotiating can you know significantly hurt you
um when it comes to base salary stock and things of that nature so I am going to just quickly show
you some of the other roles that they have they've got a tier two specialist which is going to kind
of be um it's a technical role but kind of like a support role they're only asking for two years
of experience in customer service being a clear professional Communicator being able to thrive
in a fast-paced environment and having some Microsoft Word and Excel skills right you know
this is like this stuff you already got experience in e-commerce or Marketplace platforms is a plus
so this is stuff that you guys already have again forget the low locations they are hiring
globally escalation Specialists is something that we have in um our pipeline of opportunities today
as well we've done I've done previous examples of resumes that included things like you know
trust and safety and escalations things of that nature so those are in stuff like the Pinterest
and cash app videos you can find information about those types of roles but I did want to
highlight the Creator manager role because I thought I thought this I got so excited that
I just stuttered that's weird I thought that this was such a cool freaking opportunity because as a
Creator manager what you're kind of going to be responsible for doing is you're going to manage
people that are in like the sports industry right so it says you're going to manage and
grow a portfolio of North American Sports creators personalities and athletes and ensure the overall
development and success of those Partners would it not be super cool to like manage or to help
manage like Shannon sharp LeBron you know all these people that kind of work in that Sports
industry that have tick tocks it would be so cool to be able to partner with individuals like that
and like help manage their accounts so these are opportunities that are steadily being put out here
um I would say go for it you know obviously if you've got TV or media experience great
but if you don't if you just simply have a track record of building strong relationships
um or you just you've got a right here where it says a willingness to travel and attend
meetings you know um these are things that you should still be capitalizing on a lot of
what people don't tell you is that when you go into these companies they're willing to
train you as long as you're like teachable and as long as you have that enthusiasm so
I hope that this is something that you all will take your time and do your resume for
and submit that resume negotiate that salary get that top dollar remember there are a ton
of opportunities that they're hiring for Chicago Detroit Mountain View Nashville Los Angeles uh
San Francisco like the list Seattle it goes on their hiring Nationwide and also globally so I
hope that you all get those jobs you get those coins and I will see you all in the next video
let me know if you have questions if you have any concerns if there are certain videos that
you'd like for me to do next let me know but until then I will see you guys later bye [Music]