working in HR we tend to discuss skills very often analyze speak about them and
their development quite frequently I'm being asked about soft skills about what
they mean why they play an important role during the job search during
interviews or at work in general believe it or not but 94% of hundreds of
recruiting professionals questioned think that an employee with stronger
soft skills has a better chance of being promoted than an employee with more
experience I'm Marat from EMMOTION and in this video
I will discuss soft skills what are those the difference between hard skills
and soft skills and why soft skills are so important for your career and for
your personal growth please hit the subscribe button below and the
notification though so you want miss out on my latest content also thumb up this
video if you feel it's been useful now before discussing soft skills let's
understand what are we referring to as skills and I'm not going to bore you
with an official definition let's just say anything that you use to complete a
task to add value to add success to your job or to your everyday life is what we
call skills now what are hard skills hard skills are those that you've
learned through a formal education or training these are the skills that you
use to complete the task without any interaction or any collaboration with
other people for example creating an Excel spreadsheet building a software
any machinery or craft work these would be required of hard skills to do so hard
skills can be demonstrated through tangible evidence such as a degree
certificate or examples of work while these skills are important they
are also easier to quantify they are usually part of the job description for
any role now we are switching to soft skills what are the soft skills soft
skills are often called people skills or emotional intelligence
you probably heard of those we are defined as someone's ability to interact
with others so soft skills are directly related to human interaction and to
communication some of the soft skills examples can be negotiation flexibility
teamwork effective communication etc why are soft skills so important they are
because everyone uses soft skills regardless of their job anytime you
interact with a colleague client or customer you have the opportunity to use
your soft skills and make your work easier better and more efficient our
soft skills can drastically increase or diminish the value of the hard skills
that we possess let me give you a quick example in the past years there has been
a huge increase in recruitment demands for IT engineers many clients I worked
with require candidates to have strong communication and negotiation skills
what do you think the reason is usually an IT engineer needs just hard skills to
do their job well it is in fact because each time there is an issue a new
software which is being developed or released it requires interaction with
front end users building a user-friendly software or fixing an existing issue
require input of other collaborators or internal clients so the use of soft
skills is inevitable and the stronger are the
skills the better are the results of their work also the ability of
explaining these technical concepts to those who don't have the same background
turns an employee into a business partner think about the management
positions I know many managers are hardly an example of soft skills but the
good managers definitely are so again a good set of soft skills definitely help
you to perform your work better to grow within your profession into a more
senior role of course hard skills are important too they are useful and
necessary for a job but they can be gained through learning with some effort
and patience however when it comes to soft skills they directly affect your
relationships with other people they stem from who you are and how you
interact with the world around you luckily these skills can also be
identified improved and developed usually people with no soft skills are
unable to effectively interact with others within the company
that's why failing to show soft skills at the job interview can cost you the
job many recruiters and hiring managers admit cutting the interview short when a
candidate doesn't demonstrate the soft skills needed for the position you might
wonder if it's also possible to improve your soft skills and how the answer is
of course yes just as you go to the gym to get more fit you can train and
exercise your soft skills in a very similar way and I will discuss how to
practice your soft skills in your everyday life in my next video thanks
for watching if you found this video useful please thumb it up and share it
with whoever you think it might be beneficial - don't forget to hit the
subscribe and see you in my next video coming up