This video shows you how to try, buy and install apps on the ServiceNow store.
Linked time codes for these topics appear in the YouTube description for this video.
The ServiceNow Store is the exclusive source for NOW® Certified Apps that can solve more of your business problems faster.
You can browse, try, and buy apps and integrations for every department in the enterprise...
... that extend the value of your investment in the ServiceNow platform into new use cases.
All apps on the store are developed and supported by Technology Partners...
... and are certified by ServiceNow for platform compatibility, security, and performance.
To try or buy an app, visit the ServiceNow Store at store.servicenow.com.
Trying an app is easy.
In this scenario we want to try an app called Agile Management.
To find this app we filter on this category...
... and here it is...
... let’s check it out.
When we click Try, we're prompted to login with our HI credentials.
If we don’t have HI credentials, we would ask our ServiceNow admin to install the trial app on our behalf.
Note that trials are only available for installation on sub-production instances.
We're presented with a notice screen with information about the app...
Let’s just Continue.
Here, the Terms of use and App Subscription T&C are presented.
To proceed, we accept the terms and click Try...
... and then click OK on the confirmation screen.
The application is now immediately available for installation on any of our sub-production instances under System Applications.
The system also sends an email notification that the app is available for us to install.
Trials are valid for 30 days.
We’ve tried the app and now we want to buy it.
We click Buy.
And then click Continue.
The total cost of the app, including tax, is displayed.
All apps have a minimum and default 12-month subscription.
We have the option to pay by credit card or purchase order.
If we pay by credit card, we’ll be prompted to enter our credit card information, and will be billed on a monthly basis.
If we pay by PO, we’ll be billed up front for the entire year.
Let’s look at how PO payments work.
To pay by PO, select the PO option.
The total amount due, including tax, is displayed.
We click Request Quote.
A quote is automatically generated by ServiceNow and emailed to us.
Then, we use the quote to generate a purchase order.
When our purchase order is ready, we go back to the app details page.
Now we click Purchase with PO, which takes us to the PO submission page.
We can select which instances we want to entitle the app to be installed on.
The Default is all.
Here we enter our PO number and upload the PO.
Then we accept the Terms of Use and click Purchase.
After our PO is submitted, ServiceNow verifies the PO and sends an email to inform us that our company is entitled to install the app on our ServiceNow instances.
Now we’re logged into our production instance as the ServiceNow admin responsible for installing the app here.
We navigate to System Applications, and search for the app.
To install the app, we click Install.
The Agile Management app is now ready to use on the production instance.
The ServiceNow Store makes managing application updates simple.
When a Partner releases a new version of their app, we are notified via email.
We just search for the app in our instance, and click Update.
The ServiceNow Store has hundreds of ready-to-deploy apps that enable IT...
... business units, and shared services across the enterprise to quickly extend the value of the ServiceNow platform and solve more business challenges faster.
For more information and to take an app for a free test drive, please visit Store.ServiceNow.Com