hey guys it is paul from wondershare mobile trans and today's video we're going to be
helping out one of you because we had a comment saying that when someone was setting up their
whatsapp they accidentally clicked skip on that restore whatsapp data and chats button and now
they can't get that back because their icloud already overwrote their old whatsapp backup
with the new empty whatsapp backup and now you want to know how you can get that
or if you can get that on your whatsapp and in today's video what we want to show you
is how you can actually go and then restore your whatsapp chat if you ended up skipping
that restore button and we will talk you through exactly what restoring the data from a whatsapp is
all about and that is the simple message of this video but before we get into that simple
message of today's video if you're new here to mobile trans then why don't you subscribe to
the channel so you don't miss any videos that we do and of course turn on that notification bell
and if you like the video you can then also give it a like as well so let's get into today's video
if you've ever had a new phone or what you've done is how to restore your phone to its factory
settings and then you want you to get whatsapp sometimes it's a really easy step to miss when
setting up that whatsapp that you select that skip restore button and then that means there's
a massive gap in your chat history where you lose some really cool videos photos and chats
with people you've had on your old version of your whatsapp and this happens whether you're
using normal whatsapp or whatsapp business but if you want to know how you can restore those chats
just sit back and enjoy this video and then we will tell you exactly how you can do that
before we get started what you'll need to do is make sure of a few things on your new or
restored iphone you need to make sure that you're signed in with the exact same apple id that you're
signed in with with your old whatsapp because that will give us access to the icloud data
you then also need to make sure that you have the same phone number for the new whatsapp so when
you log into that whatsapp it has to be the exact same phone number as you use on your old whatsapp
account you then need to make sure that you have almost twice the size of space free on your iphone
that the whatsapp data will take so for example if that whatsapp data is 2gig
you then need to make sure that you have at least four gig free on your phone
so if you've done that let me tell you exactly what you do to use icloud so you need to first of
all uninstall and then reinstall whatsapp so you can uninstall it from the home screen and then go
to the app store and that's where you can then redownload the app you then just need to enter
your phone number which is the same as the old phone number and then to get your chat history
back you need to just click restore chat and then after a couple of seconds or minutes
your chat history from your whatsapp backup on icloud would have been downloaded
before wanting to get those forgotten chats back on an android device you need to make
sure of a few things you need to make sure that you're signed into your google account
and then your google drive which was signed in with the old whatsapp of course again that
phone number has to be the same on the new whatsapp app that it was on the old whatsapp
so all you need to do is follow these next steps the first thing you need to do is remove whatsapp
from your android phone and then install the app again from the google play store this is
where you then fill out your contact information and double check your account information when
your whatsapp application prompts you to do so you need to select the restore button after that your
chat and media will start to restore themselves after the restoration is complete click the next
button to begin the initialization process and that is how easy it is to make sure that those
whatsapp chats you forgot about are now restored onto your new downloaded version of whatsapp
one of the simplest ways to restore your whatsapp data on android or iphone
would be using a piece of software called mobile trans mobile trans makes it possible in one click
and you can restore things such as messages images videos and other attachments and if
you want to download it you can find a link in the description below and if you've downloaded it and
want to give it a try then let me show you exactly how simple and easy it is to use mobile trends
first of all use a cable to connect your phone to your computer then you need to open mobile
trans and select the backup and restore module and then once you've done that click the backup
button from the app backup and restore then select backup whatsapp and then select the
start button to begin the process after a few minutes mobile trans will complete that process
then the next step is to show you exactly what you would do to restore that data you then need
to use a usb cable and connect that to your phone and computer and then on your pc or mac
open mobile trends select the backup and restore feature and then this time you would click restore
then select to restore the most recent whatsapp backup on your iphone and there you go it is as
simple as that some really good useful methods there to help you restore your whatsapp data
on your iphone or on your android device and of course mobile trans you saw was so simple
easy and user-friendly so that's the method that we would recommend and again you can
download that piece of software by clicking the link in the description if you enjoyed
this video then why not give it a like and of course subscribe to the mobile trans
youtube channel and then make sure you select the notifications as well so if you do that
you then don't miss a single video that we upload if you need any help with anything just comment
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having but if you subscribe then what we'll do is we'll see you in the next video