Hi guys, David and David here from payetteforward.com, and in this video, we're going to explain
what to do when your iPhone apps are stuck waiting or not downloading.
Now the first thing to do is just tap on the app.
A lot of you have probably already tried this so if it doesn't work, we're just going to
move on to the next step but tap on the app.
Sometimes that gets it unstuck.
Sure.
Secondly, just try restarting your iPhone.
I can sometimes fix the problem earlier.
Press and hold the power button till "slide to power off" appears.
Swipe the icon across.
On iPhone X like I have, side button and volume down button.
same thing slide to power off so I have left to right.
So the reason this is happening is that your iPhone can't connect to the App Store properly
to download the apps or that little background processes or little programs that run in the
background to download the apps has crashed.
So what we need to do is take steps to get your iPhone unstuck.
So we just talked about how to turn your iPhone off and back on.
The next one is to make sure that Airplane mode is not on.
If you're on Airplane mode, you're not going to be connected to Wi-Fi or cellular data.
It's gonna get stuck, right?
Open up the Settings app.
Make sure that switch next to Airplane mode is off.
You'll know it's off when it is white and positioned to the left.
There also needs to be enough space on your iPhone to be able to download these new apps.
If there isn't, they won't download.
Sure.
How do we check it?
We're in the Settings app already.
Let's just go to General, tap iPhone storage, and make sure you have like, what, at least
a gigabyte or two available.
I've got what 44 of 64 available.
Nice.
Yep.
So the next thing we need to do is troubleshoot Wi-Fi issues.
As David said before, your iPhone needs a good connection to the internet to be able
to download apps.
Also, sometimes apps that are larger than a certain number of megabytes, like games.
I think it used to be 50 Megabytes will not download unless you're connected to Wi-Fi.
They won't download over 3G or LTE.
So let's make sure you're connected to a good Wi-Fi network.
So back to General, go back to Settings, and we'll tap on a Wi-Fi.
The number one fix is just to turn Wi-Fi off.
To turn it off, tap that switch.
It's off.
Tap the switch again to turn it back on.
That usually fixes minor issues.
If that doesn't work for you, we have a great iPhone won't connect to Wi-Fi video like that
in the card above and the description section below.
Yep.
Give that a try.
Try a different Wi-Fi network too.
So next step is we're going to delete the app download and we're going to try to download
it again.
Try to just get it unstuck.
However, we can all right.
Go back to the home screen.
Yeah, find the app you want to delete.
So what you'll do here is gently press and hold the app you want to delete.
An "X" will appear tap that X tap.
Tap Delete.
The app is now gone and we can try to redownload it again from the App Store.
Hopefully this gets the problem unstuck.
So just tap anywhere on your Home screen or those little x's on my iPhone.
It's press done and done.
There you go.
iPhones earlier, just tap anywhere on the home screen tap the Home button.
Go to the App Store.
I use the search command find the app that I want to redownload.
It's easiest way to do it.
The app will reinstall hopefully I fix your problem.
So if that doesn't work, we're going to talk about one of the number one reasons why this
happens which is there's a problem with your Apple ID now each app on your iPhone is linked
to a specific Apple ID.
If you're not signed in properly to the App Store on your iPhone the app won't download
it'll just be stuck.
So let's go to the Settings app and then down to a back to Settings in the upper left-hand
corner, right and scroll down to what is it iTunes and App Store's iTunes and App Store.
Yep.
Yep, then tap on your Apple ID.
Whatever that is at the top tap sign out.
David's not gonna do this right now because it's kind of a pain to sign back into.
Yep, but reenter your password reenter your Apple ID that might fix this problem.
If you do have a problem here, we recommend you go to Apple ID and try to sign in there
with your Apple ID.
Sometimes there's a security question that needs to be reset.
Sometimes you just don't know what the right password is.
That's where to go.
We'll stick a link to that in the description down below.
Apple ID sure, but if that doesn't work, it's time to Reset All Settings on your iPhone.
This doesn't delete your apps or any of your personal information.
It just clears out everything in the Settings app.
It's kind of a magic bullet that fixes a lot of iPhone software problems that are difficult
to troubleshoot.
So it's back to Settings in the upper left-hand corner has a general General scroll all the
way down tap reset tap Reset All Settings enter your passcode again - we'll turn off
reset all the Settings turn back on if that doesn't work.
It's time to D. If you restore your iPhone do you if you restore does take everything
off of your iPhone and puts it back on again.
That is a really good software troubleshooting step because it basically eliminates any possible
software problem.
However, make sure you have an iCloud or iTunes backup before you do this or you could lose
all your data.
So that's so fun.
And when ready to do if you restore your iPhone check out our videos, there's a link in a
card up above and the description section below.
That pretty much wraps up while your iPhone apps are stuck there waiting whether or not
down.
Yeah you guys for watching this video give it a thumbs up if you enjoyed, if you have
any questions leave us a comment down below, and don't forget to subscribe to this channel
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