Hey guys, it's Ginny Silver with a California Edd unemployment
update for you.
The EDD's media Department has sent me over the press release
early, but I'm not allowed to post this video until the press
release actually goes live and is public.
So I wanted to to share this information with you as soon
as possible.
The Edd has stated that their wait time to receive a phone
interview has now reached up to 26 weeks in wait time.
Yes, that is over six months.
Wait time to receive a phone call for an interview with the
Edd. For those of you who are awaiting an interview and do
see a pending status on your certifications, you are entitled
to conditional payments if you have been pending for over
two weeks and you have received at least one or more payouts
on your unemployment claim previously.
So therefore this does not apply.
Unfortunately, the Edd has surpassed the September 30 deadline
from the class Action settlement agreement wherein they should
have completed pending certifications to be paid with conditional
payments. If you are still stuck in pending, the Edd does
continue to still push these out automatically.
However, I do still recommend calling into customer service
or what seems to work the fastest is contacting your assembly
member. The link on tips to do both are located in the video
description. Now, the Edd States that they are going to be
adding additional vendors here for vendor staffing of their
phone interview process.
Now, while this is good because it does mean that they are
going to begin to knock out those interviews faster and speed
up that process, I do want you guys to be advised that if
you are undergoing an interview, there's going to be a high
chance that you are receiving a call from a contractor, someone
from a staffing agency and not an actual employee of the
Edd. So while they will be able to complete that interview,
they most likely will not be able to help you with any questions
that you may have next, the Edd has stated that they are
starting a program to call claimants whenever that conversation
could resolve the issue in place of a formal interview, this
is something that is a basic level of customer service that
should have already been done with the Edd long ago.
However, it is good that they will begin to do it at this
point in time.
So please be on the lookout for a call from the Edd.
Specifically, if you are stuck in pending or see another
status that is delaying your payment, they state that they
will call you between Monday and Friday, 08:00 a.m.
To.
05:00 p.m.
And you should see State of California Edd or the EDD's phone
number listed on the caller ID.
Now, if you missed the call from the Edd, they will make
a second attempt, and if they fail to reach you at that point
in time, they will then leave you a voicemail, which will
include a specialized telephone number as well as an individualized
verification code.
And they state here that you should be able to reach an agent
using that method.
In addition to phone interviews, calls from the Edd to solve
issues. Some claimants will also be scheduled for an appointment
to meet with an employment specialist at one of the Local
America's Job Centers of California.
This is an in person meeting at the office, so please be
on the lookout.
If you are required to do this, make sure that you comply
with the requirements.
The appointments are intended to help those who are unemployed
re enter the workforce, have additional skills as well as
ensure that you are in compliance with applying for jobs
while you receive benefits.
More information on the racia program is going to be linked
in the video description.
Okay, you guys, I hope that was helpful.
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