Hi, I'm Mat from eSpares.
In this video, I'll be showing you what to do
if your Samsung ecobubble washing machine
is displaying the error code DC, DC1 or DC2.
Error codes usually appear on your washing machine's display screen
and indicate that there is a fault with your appliance.
These three error codes usually mean
that the door on the washing machine is not locking correctly.
Here we will show you what to check and how to fix the issue.
Before carrying out any work
make sure your washing machine is turned off
and fully disconnected from the mains.
To complete this repair
you will need a Phillips screwdriver
a flat blade screwdriver
and a pair of pliers.
This may be an obvious one
but it's worth checking that the door is closed properly
and is locked into position.
If the door is slightly ajar
this could be the reason for the error code appearing.
If the door is closed fully but is not locking in position
then it could mean that the door lock is faulty.
When you shut the door fully
and start up a cycle on the machine
you should hear the sound of the door locking.
If you hear no click or you hear two clicks
this could be an issue with the door lock.
Now, I'm going to show you
how to replace the door lock on your washing machine.
First, open the washing machine door and remove the clamp.
The clamp is a circular wire
that's wrapped around the outer door seal.
You can remove it by finding the spring
and using a flat-headed screwdriver
pulling the clamp free.
Next reach under the door seal
where the door lock is located.
Take hold of the door lock assembly
and remove the two screws that hold it in place
using your Phillips screwdriver.
You will then be able to push the door lock back into the appliance
and pull it out through the side of the door seal.
The electrical connections will still be attached
to the door lock after you do this.
You will need to disconnect them in order to free it entirely.
Before you do this make a mental note or take a picture of the connections
so you can remember where to fit them into the new door lock later.
When disconnecting the electrical connections
they can be a little tricky due to their awkward positioning.
If so you may need to use a pair of pliers
or a flat head screwdriver to help work them free.
Before you begin
you'll need to purchase a replacement door lock
that is suitable for your washing machine.
To do this you're going to need to find the model number.
You can watch our video here
on how to find the model number of your washing machine.
You'll also find a link
to replacement door locks in the description below.
To fit the new door lock.
First, reconnect the electrical connections
if you took a photo earlier
you can use that for reference.
Reposition the door lock inside the machine
then using your Phillips screwdriver
screw the door lock back into place with the two screws, you removed earlier.
Once the new door lock is secure
make sure you readjust the seal.
So that it is positioned back around the door frame
finally, refit the clamp
by pulling it around the front of the door seal.
Again if you have any problems refitting it
you can use a flat-headed screwdriver to help you.
We hope this video has helped you
to remove the error codes from your washing machine
and that your door is now locking correctly.
Now your washing machine is working correctly
you can make the most of it
by getting to know your washing machine settings.
Our video here
takes you through the different settings on your washing machine
to make sure you're using it correctly
and that your laundry stays fresher for longer.
For more videos on fixing
and maintaining your household and garden appliances
subscribe to our channel.
Thanks for watching.