I didn't realize but I've actually been training my whole life to be in hospitality
I didn't train to be in hospitality it was just I happened to know someone who knew someone who got
me an interview and the rest they say is history. I've trained in a variety of fields
but I should have been doing this my whole life it's the one thing that makes me happy
My name is Gillian Delport and we are in Kensington Place Hotel
A good guest house would be a guest house that makes you feel welcome it makes you feel like
this is your home, a place that knows your name that knows where you come from, that knows your
favorite drink that knows the type of activities that you're interested in
that would be a place that I would call it a good guest house
For many years it was the larger hotels that caught the interest of international travelers
because of their, the opulence but it we found that over the last couple of years
people are looking at more intimate places to stay places where they can learn a bit
more about the neighborhood about the staff members and their history and their background
and being a boutique hotel with only eight rooms I think that is definitely a box that we tick
A good experience for me would be getting my teeth into the city finding out from the locals
where the good places are to go not just the touristy places the places the bars that have
got you know well well-priced cocktails and wine places that are a little bit off the beaten track
not necessarily your Michelin star restaurants you want places that that the locals go to
that would be the type of experience that I would look for if I was traveling internationally
People don't realize what it takes to keep an establishment like this on the top of their game
it's our duty to ensure that the people staying with us have an oasis to come home to
after a day of hustle and bustle touring and activities
they want to be able to relax and almost feel like they're at home
next time you plan a visit to the mother city consider your location consider the type of
experience the type of intimacy that you want to gain from the establishment that you book at you
want to look at places that offer a personalized service that is able to give you hands-on
tips and ideas about the neighborhood and about the tourist attraction maybe don't
stick to the top 10 tourist attractions have a look at the smaller interesting cultural
off the beaten track places those are the places that are going to make your
experience different to the last time and you'll always have a reason to come back the next time