welcome to yes another edition of expert talks by calkine tv i'm sage and today's guest is mr
sheetal of futurism technologies and one of the fastest growing companies with a
palpable presence across the globe futurism technologies is bringing 360 degree digital
transformation for businesses and enterprises of various sizes according to their website
and as well as technology providers by delivering assured business efficiency through a new set
of new age technologies such as big data data analytics artificial intelligence
machine learning internet of things and even cloud platforms plus more so very excited to bring you
live today the ceo of futurism technologies mr chittel pansari welcome to the show
hi sage how you doing today i'm well thank you thank you so much for being available for expert
talks it's a pleasure to feature you so let's get started we're keen to share your insights the
internet of things space is growing rapidly could you please tell us about how futurism technologies
enables their clients to manage their internet of things devices and transition to a smart ecosystem
right so you know you know sage everything everything is getting smarter it's not just
our phones you know um we live in a digital first era you know uh the sma the cars has to be smarter
the kitchen appliances need to be smarter the industries
the robots the covers need to be smarter and when when i talk about being smarter means basically
they everyone has sensors you know sensors which has uh super human capabilities now this sensors
you know there is there is input and output of data which needs to be given to the sensors for
the machine to operate effectively so futurism has developed a iot platform uh there is a
artificial intelligence brain called ibm watson behind it and uh using this platform you know we
are able to connect uh all the devices manage those devices create rules create policies
and help the machines talk to each other you know in a seamless way so that's one of the platform
we have futurism uh iot platform and helping a lot of customers manage their iot projects and
automation in a in a great way that sounds incredible it's great to see this esotheric
theory of um almost artificial intelligence or machine learning put into real-world practical um
examples i think it's wonderful to see the future happening before our eyes and
at quite a rapid pace so with the adoption of more internet of things or iot devices to
create smart homes and cities cyber awareness is becoming much more important now than ever and how
does futurism's end point secure offer clients protection against cyber threats please chateau
you know today everything is connected to internet and iot without security is internet of threads
right so uh you know and we can see a bill can see the doors we can see people coming people going
and cars coming cars going but when you talk about a large software infrastructure
you know there are doors also there are ports uh you know but you can't see uh
just with our eyes you know you require a very smart software suit
you know to basically manage security you know what traffic you should allow
in your network who's accessing what and who can access what from what location uh you know
with work from home security is now more of more concern because the the network is exposed so we
have futurism endpoint security we have built up a product which helps us to manage all the connected
devices uh which is because most of the hacker most of the hacking happens at the end point
on the mobile devices on on a pc because that is where when you are interacting
you're putting your credentials uh into the system so we have a product called endpoint secure to uh
secure the end endpoint security the the user end and we have a product
called eagle eye to secure the server side uh and it helps companies to manage traffic
and build a very robust security layer and uh you know allowed only authorized
traffic to come in and helps a lot to secure internal data because i believe information is
physical and has to be protected like we protect physical things absolutely information and data
is one of the most valuable assets a company has these days and just wondering about your
clients are you mainly business to business b2b clients or can retail clients also approach you
primarily futurism started with uh with business to business customers mostly enterprise
customers fortune 500 customers but then we have a suite of products such as e-commerce uh you
know tele medicine uh you know uh uh uh which which can be used by a small business as well
you know so we have package services and products can be used by small businesses paying from retail
wholesalers distributors uh clinic uh small and mid-sized clinics for a day-to-day use because
we package uh ready ready to use products for them so i would say both b2b and b2c fantastic thanks
very much and it's so important for especially those smaller businesses to have a firm grasp
over how to maintain these systems securely so i'm sure your services would be of great help to them
now on to the discussion futurism technologies is also an ibm silver business partner which you
mentioned before congratulations please tell us how ibm helps to leverage your services
well you know ibm is one of the you know uh greatest and oldest uh tech hub
corporation in the world and uh you know has the develop great products
you know uh for for each and every domain and each and every application so being ibm
partner it's it's really a great order and ibm bring to us a suite of products you know uh in
automation in cyber security in analytics and ai and you know using these solutions we create
a customized apple customized solution for our customer very telemate taylormade
solution because it's not one size fit all so we take this great technology and then we built
uh you know a custom solution for our our application which is not really uh new in
the market is very tried proven tested and with this we can head we can deliver customer delight
so very happy to be ibm partner absolutely and customer delight that's that's a fantastic mission
uh to to serve so with 18 years experience in e-commerce it's obviously not cut and paced
as you've mentioned those are solutions that have allowed your business to sustain itself
over the span of time that you've mentioned a measured type of approach and being successful in
e-commerce takes a certain amount of pre-planning and predicting future trends so how does futurism
help their clients to achieve a strong online presence and increase clicks to conversions please
uh you know e-commerce is not just like you know having a website right i mean we do a lot of stuff
like we have built a product called future dimensions futurism dimensions we have built
in the last uh 18 years and uh is used by more than one thousand uh enterprise customers across
the across the globe now you know it's very simply when you go to a website right you know
if the search forty percent of the customer go to a website and this they don't find what they
require because the search is not art it is not uh ai it it's it does not understand multiling multi
language so 40 of the customers will go and will not find a product and you will have a bounce rate
so we have a we have powered our dimensions with ai which means uh when you go and when you type
a particular product in any language the product will appear if the similar product is not there it
will show you related products so it's never gonna happen that you know you're looking for something
you're not gonna get something or something similar so that basically like you how go you go
to a shop and really you get a salesman who really gets you the product you want so ai searches and
filters really helps you what you want uh that's one thing second thing is you know when you talk
about e-commerce uh you know the the inventory is is really a big task because it's all just in time
nowadays you you order something and you get it so you really need to have a smart ai inventory you
need to have demand demand forecasting uh you know uh uh to to in order to maintain the the
minimum inventory uh you also uh need kind of bots on the website which can help your customers
24x7 with basic to advanced questions and escalate the call to agent when it whenever required
security plays a very important role you know a lot of people goes for a lot of
uh i would say free on the net stuff which is does not have any security and you start a e-commerce
shop and you know you inaugurate it and after three months you get hacked and you know when
the e-commerce company get hacked it's a it's a big reputation on name so we have developed uh
dimensions keeping security the number one thing in mind in the the user friendliness uh omni
channel experience having given the customer the experience or not only on the web but try to be
in their mobile phones you know so they have they are connected to you whenever they want you know
whenever they wish to buy your products they're just you you write in their pockets uh marketing
is very important aspects not just e-commerce you know we require a really good tool to
do uh digital marketing because uh it's all about traffic and traffic is convergence is sales
and uh you know i can go on and on and on if you have any specific questions in e-commerce
you know we we are happy to address you but uh the product which we have created uh is really
bringing a lot is disrupting the market uh dealers wholesalers retailers are very happy that now they
have 24x7 business uh global and online all the time yes it definitely opens up more opportunities
for making some money um chateau reaching the end of the discussion now can i ask you
are you noticing any trends regarding the type of businesses that approach futures and technologies
are there any particular size or any industry that tends to approach you more than others
uh well you know um you know one of the statement you know a lot of large companies said one are
including uh ibm that you know what they could do in another 10 years now they have done in
two years because there's a huge demand of uh you know go digital for everyone so whether
it's a school you know they need to be online whether it's a hospital they need tele health
whether it's manufacturing you know they need a lot of they need lot of automation uh uh
than ever before if it's bank bank bank needs to have a customer-centric uh strategy you know
um now you know you have we never imagined that google will be a bank right now it's one of the
major bank uh you never imagine apple will be a bag it's major one of the major bank so now
every industry will need destruction to kind of uh dominate the market or basically grow and thrive
so almost all the industries i would say we have a great demand but again our size of company we have
a criteria that we do work with uh when it comes to strategic projects we do work with a fortune
1000 customers and when it's our product based uh then um you know smaller mid-sized customers
can be uh can you use our technology but yeah technology is required every everywhere telecom
supply chain banking healthcare are few of our primary domains thank you very much for sharing
that with us and what are the near-term goals for futurism technologies what should we look out for
well you know i i know a very interesting question comes to my mind all the time you know
it may i may ask you though is information physical or digital
right so maybe what's your answer is it physical or digital i would say physical
that's that's a very good answer that's a very good answer because if you would have
said non-physical then my next question would have been why do we buy storage
very true
so it's it's about it's about how we look at information now it's no more
it's no more non-physical it's a physical thing and if you see companies who have built a digital
strategy right who who has the information schema to control the maybe it's a it's a
passenger car market maybe it's a travel market maybe you know e-commerce market those who have
built a digital strategy details digital schema are basically dominating the market
right so our strategy is we are truly digital transformation company we really have innovative
product to disrupt the market uh we would like to kind of bring bring our tech our solution
to everyday businesses to empower businesses with all this digital uh technology where they
can small companies can become big and big can be become more larger right so that's that's our goal
thank you very much for sharing that and best of luck with your near-term goals
moving on into the future and chateau that's all the time we have for today's discussion
and thank you very much for being available for today's expert talks
it was lovely talking to you sage pleasure is all mine thank you very much
and would you just kindly greet our viewers who've been watching us with the holiday season's message
well happy holidays to everyone you know uh
everything you can get your everything you can buy from your smartphones so i would say you know
fulfill your wishes and be safe and enjoy your holidays and thanks for uh being a great audience
really appreciated and appreciate your time thank you thank you very much appreciate that
so viewers you heard it from the ceo of futurism technologies mr shital pansari
wishing you the best this holiday season and if you want to watch the full discussion you'll
find that at youtube via kalkine media please keep watching kalkine for further live market
updates and expert talks until the next episode stay apprised and invest wise with kalkine