MARIA: WELCOME BACK.
HOME YOU AWAY FROM HOME ENSEO IS
MAKING HOTEL ROOMS MORE
COMFORTABLE AND SMART.
VANESSA OGLE JOINS US RIGHT NOW.
TELL US ABOUT ENSEO, YOU FOUNDED
THE COMPANY.
>> I DID, 18 YEARS AGO.
MARIA: TELL US ABOUT THE
PLATFORM YOU CREATED.
>> THE PLATFORM PROVIDES
TECHNICAL SERVICES TO PEOPLE
PLACES, LIKE HOTELS AND SCHOOLS,
SO WE DO THINGS LIKE BRING
NETFLIX INTO HOTEL ROOMS, CREATE
WI-FI NETWORKS, THE ABILITY TO
CHANGE THE TEMPERATURE AND
THERMOSTAT IN THE ROOM, LOCATE
THINGS IN THE HOTEL.
MARIA: YOU CAN DO SO MUCH MORE
TODAY IN HOTEL ROOMS THAN YOU
EVER BEFORE COULD BECAUSE OF
TECHNOLOGY.
>> IT'S INCREDIBLE.
IT'S AMAZING THE WAY TECHNOLOGY
IN THE HOTELS GOES FOR ANY
HOTEL, WHETHER THE LUXURY
SEGMENT OR ECONOMY SEGMENT, THE
TECHNOLOGY THAT'S GOING IN IS
REALLY FUN RIGHT NOW DIS IN
TERMS OF
.ERMS OF
.DAMS OF
.DAGE OF
.DAGEN: HOW DOES THE ECONOMY
LOOK?
YOU CAN SEE THE ENTIRE HOTEL
INDUSTRY IN TERMS OF THE ROOM
SUPPLY, NEW ROOMS COMING ONLINE
AND HOW WELL BOOKED THEY ARE AND
THE KIND OF ROOM RATES THAT
THESE HOTELS ARE CHARGING.
>> WE'RE SEEING REALLY STRONG
PERFORMANCE RIGHT NOW FROM THE
HOTEL SEGMENT.
THE ADR, THE AVERAGE DAILY RATE
OF THE ROOMS IS CONTINUING TO BE
STRONG.
OCCUPANCY IN HOTELS IS
CONTINUING TO BE STRONG.
NEW BUILD CONSTRUCTION, WE HAVE
A LOT OF ROOMS COMING OUT OF THE
GROUND RIGHT NOW.
WE'RE SEEING REALLY A LOT OF
GOOD STRENGTH IN THE SEGMENT
TODAY.
>> HOW DOES ENSEO WORK?
YOU HAVE SUBSCRIBERS?
HOW DOES SOMEONE SUBSCRIBE TO
YOUR SERVICE?
>> A HOTEL WILL BUY OUR
EQUIPMENT AND PUT IT IN A HOTEL
OR PUT IT IN A SCHOOL AND SIGN A
SUBSCRIPTION TO US SO YOU CAN
WALK IN YOUR HOTEL ROOM AND USE
YOUR OWN NETFLIX OR MUSIC ON
YOUR PHONE OR WATCH YOUR
NETFLIX.
>> HOW IS IT DIFFERENT THAN
GOING INTO A HOTEL THAT HAS
REGULAR WI-FI, HOW IS THE
EXPERIENCE DIFFERENT FOR FOLKS?
>> THE EXPERIENCE CAN BE
DIFFERENT -- FIRST OF ALL, THERE
WASN'T THE ABILITY TO BRING
NETFLIX INTO THE ROOM BEFORE WE
DID IT.
IT'S SOMETHING WE PIONEERED.
NOW THE OPPORTUNITY IS TO HAVE A
PERSONALIZED ROOM WHEN YOU WALK
IN.
WHEN YOU WALK INTO THE ROOM, WE
CAN KNOW WHAT YOUR PREFERENCES
ARE AND UNDERSTAND WE WANT YOUR
PREFERENCES WITH NETFLIX AND
TEMPERATURE AND WHAT'S YOUR
FAVORITE CHANNEL SO IT'S
PRELOADED, NICE, SEAMLESS
EXPERIENCE.
MARIA: WHAT OTHER BENEFITS,
WALK US THROUGH THE BENEFITS OF
HAVING THIS TECHNOLOGY EQUIPPED
WITH ENSEO PLATFORM.
>> THE BENEFITS TO THE
TECHNOLOGY TO THE GUEST IS THEY
GET THEIR OWN CONTENT THE WAY
THEY WANT IT.
THEY HAVE A SEAMLESS EXPERIENCE
ON THEIR WI-FI WHEN THEY WALK
IN.
ALL OF THEIR DEVICES CAN
CONNECT.
THE BENEFITS TO THE OWNER OR THE
HOTEL OPERATOR IS THAT IT CAN
LOWER THEIR OPERATING EXPENSES
BECAUSE THEY HAVE TO PAY LESS
MONEY FOR CONTENT THAT COMES IN
AND THEY CAN MAKE SURE THAT THE
TEMPERATURE IS DOWN WHEN THE
ROOM ISN'T OCCUPIED.
SO THEY ACTUALLY SAVE MONEY ON
OPERATING THE PROPERTY.
DAGEN: DOES THIS SERVICE ALLOW
ME TO BYPASS THE INFOMERCIAL
THAT YOU'RE FORCED TO WATCH
EVERY TIME YOU TURN THE
TELEVISION ON IN A HOTEL ROOM
AND WHEN YOU TURN IT OFF IT'S
NEVER ON THE CHANNEL THAT YOU --
ON WHICH YOU LEFT IT.
THAT'S A HUGE PAIN IN THE NECK
IF YOU TRAVEL A LOT.
>> THIS IS ONE OF THE THINGS
THAT'S COMING IS THIS
PERSONALIZATION.
YOU GET TO HAVE YOUR EXPERIENCE,
YOUR WAY WHEN YOU WALK INTO YOUR
HOTEL ROOM, NOT JUST THE
ADVERTISEMENT THAT SOMEONE WANTS
TO THROW AT YOU.
MARIA: HOW DO YOU GROW.
>> REPORTER: YOU'VE GOT TO GET
MORE HOTELS TO SIGN UP YOU'RE
CURRENTLY AVAILABLE IN 5 MILLION
HOTELS -- A 5 MILLION HOTEL
ROOMS IN NORTH AMERICA.
>> WE ONLY HAVE 250,000 ROOMS
BUT WE HAD 50 MILLION USERS ON
OUR PLATFORM IN THE LAST 12
MONTHS.
OUR GROWTH COMES FROM SIGNING UP
NEW HOTELS, DOMESTICALLY AND
INTERLY AND ALSO OUR PLATFORM IS
GOING TO K-12 SCHOOLS.
THAT'S A BIG GROWTH SEGMENT FOR
US.
MARIA: WHAT'S THE DOWNSIDE
RISK?
WE'VE BEEN TALKING ABOUT ONE OF
THE BIG STORIES, THAT IS THE
HACK INTO MARRIOTT AND THERE'S
SPECULATION THAT CHINA WAS
BEHIND THAT HACK INTO MARRIOTT.
IF I'VE GOT MY HE NETWORK IN A
HOTEL ROOM, AM I MORE
VULNERABLE?
>> THAT'S ONE OF THE BENEFITS OF
THE TECHNOLOGY.
YOU CAN HAVE YOUR ROOM BE YOUR
NETWORK INSTEAD OF BEING ON THE
NETWORK AT LARGE.
SO IT REALLY KIND OF ISOLATES
ALL OF YOUR TECHNOLOGY INTO JUST
THAT ROOM.
SO IT'S A BIG BENEFIT FROM A
SECURITY PERSPECTIVE.
MARIA: THAT'S INTERESTING.
SO IT'S THEN YOU'RE NO LONGER ON
THE MARRIOTT SYSTEM, YOU'RE IN
YOUR OWN SYSTEM.
YOU STILL ARE ON THE MARRIOTT
SYSTEM BECAUSE YOU HAVE TO SIGN
IN THERE FOR THE HOTEL.
>> AGAIN, IF WE HAVE THE
SEAMLESS SIGN-IN, THEN YOU SHOW
UP AND YOU JUST SEAMLESSLY ARE
IN YOUR NETWORK IN YOUR ROOM.
SO THERE'S NOT ALL OF THE THINGS
THAT YOU HAVE TO DO, THE SPEED
BUMP AS IT WERE BEFORE YOU CAN
LOG ONTO THE NETWORK.
MARIA: VANESSA, GREAT TO HAVE