healthy food packed in here being on the other day i'd try to be
a small business supporter lewis you know about you know that
you do as well
anytime that i can go to local business here in massachusetts if i need to buy
something or service i'd try to do it right i mean you can attest to that i've
mentioned it to you yes
the other day and and you
lightbulb
for something
and i said you know what
there's plenty of places i could get a common go to local hardware store annika
named a hardware store because
many listeners hear how local area and i don't want to want to open up the can of
worms but i went to a local hardware store
but the bull black home
okay didn't work
so to go back and i say hey this alden work i need to get a different one
and the guy running the register says to me well you know why
i don't know if you can return that i need to talk to my boss about that
because it's it's open
and i said okay i'm sure he just doesn't know their own return policy it says
very clearly
returns within thirty days with the receipt except for smoke detectors
very clearly written
make sense so far right right manager comes over he looks at it
it was one of these packages that's almost impossible to open with your bare
hands with the plastic that you need scissors to open that year familiar
papers
so obviously i had opened it the only way that you can which is by cutting and
the guy looks at it he says
i can't take that back that packages been destroyed
and i say owb
where it is it's a new return policy that you don't you don't take all those
back
and he says you know i mean we have a return policy but that the packaging is
completely destroyed
how else could have opened it asking and it says right here
returns within thirty days with the receipt in thirty minutes
except for on still protected if they're open you can't you can't return
hold on a second says walks into the back
it's very awkward
lines waiting behind me
guy comes back and he says you know what you're all set you can return it
tosses the bulb into the trash in front of me
indicating you can return it but we're just throwing it out we're losing money
thanks to you will losing money
i'm going out of my way this hardware store is not the closest to where i live
it's certainly not going to be the one sign the balls to the cheapest
and i'm going out of my way to support them and they can even put together a
reasonable return policy they have to guilt to the customers if they have to
return something i mean i could've gone to home depot
i can go to lowe's i could go to split anywhere wal-mart
right target if i want to support homophobia
i could go anywhere for the label
i'd choose to go to the small business may make it difficult for me to buy
stuff
were the only experiencing this
i have not experienced this but i i understand that there were personal or
but they are criss-crossing that guys mind
all the super cities according to small business
maybe as she just talk about
it's an area where they are not authorized a question of helping anne
rice in many cases some of the small business and get it they can absorb the
ten dollar the cost of that ten dollars lightbulb right the same way that that
one of our panorama could i get
but you've got to make it at least somewhat convenient and and even
remotely pleasurable
to shop at the small business
right after sumathi r if you act like that there's a good chance that person
may not return to the store
there are no longer in the provinces hurting yourself
well you're absolutely right i think that's going to go to the place and i
can can return it
sitting the small businesses that we we've been set up a new phone line here
in the studio we've been getting phone calls constantly from telemarketers
since we set it up the other day we happen to get a further call from a
telemarketer and i said you know what lewis let's were set up to record we
were waiting for an interview lets us record it
and here's what happened when the clipboard
the
hello
that time i think
bola pc mastercard merchant services already today and doing well
food that's good that's good
from we might call the history of your business is currently accepting the
evidence credit card
form of payment
we are not currently doing that now
focus will be held reconnection kharach pre-approved your business to start
accepting debit and credit cards
mohammed how did you get our information
what we actually get it from a chamber of commerce
or not members of the nation birth parents
all of you digester neutral policy of them
yes we just got a new phone line
and that's what it is
we got was that the naturally lecture your company information so when you
said you got it from the chamber that wasn't true right
although we do get information from the chamber of commerce is well but how
would that seem to have a number of ornaments
look at the world argue
you develop your wife and there's one of the at one of several ways we can get
the information and since i was in it
then hang up on the clue the government lewis that at that point
he proceeded up the phone for a called back and say hey this guy uh... this is
how this guy's calling people
postscript so that i started thinking you know how you always get those emails
about you know i have a two million dollar inheritance for you so on and so
forth
i said you know what time it you know when these guys and so on and interested
i'm interested in the in the inheritance from i think he said from henry pac man
he had for me
in your call
can you call the studio and the cactus couldn't get it together to call when i
was actually here
but he started leaving me voicemails this guy's persistent to take a listen
began
approach to spend a review of recovery work but a large
repair its rerun local hopeful up and you can barely understand with the guys
saying he gives us phone number which i wanted
next day same thing calls me again
before
are treated wrote but i wanted to know what time
archerd called through control
creative art
that we need to discuss the entire delis
i think i wouldn't give up on this one because it's just it's too complicated
you can't hit number one you can even here where the guy saying ready can call
me when i come to call me if we're going to try to bait
one of these internet scammers he's got a please call me on time
yes it was too much of a hassle i figure out alright i'm sure would be
well areas of the actually recorded phone call in
mode will try
we'll try new poll on the website which tea party candidate has the best shot at
winning church an angle as christine o'donnell carl power do you know
ran paul are robinson joe miller
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