Hi there, it's Joe from Alarm Grid,
and today, we're going to show you
how to power down your Vista security system.
Now there's a few instances where
you may need to hard reset your security system.
The most common one is if you're having trouble
getting it to connect to an ethernet network.
Resetting the security system can
reset that [INAUDIBLE] table and can get it
to start communicating again.
There's other instances where you may need to power down
if the system isn't acting correctly,
if there's an error or that errant
and doesn't make any sense.
Maybe some hardware isn't working properly
after you install it.
Resetting the system itself can sometimes
get that stuff to work, and it's usually
the first step you take when troubleshooting
the system in most instances.
It's just a good all around thing
to do sometimes on your system when you want to fix something.
Now the Vista security system is powered with a Honeywell 1361
transformer.
It provides 16.5 DAC to the panel,
and it connects on terminals 1 and 2 on the board.
That's these terminals right here.
Now that has to plug in to 120 volt power supply, which
you'll find around your house.
Any normal one will work, and it connects via wire
to the system.
We recommend if possible using an LT cable
to connect the transformer to the system itself,
as it makes the installation really easy as the cable's
already terminated.
And as you can see, you've got this convenient barrel
connector on the system.
With a Vista system there's no Switcher onboard or anything
to actually power the system down.
You have to cut power to the system completely
to hard reset it or power it down 100%.
The system gets its power from the AC input, which
is the transformer we just described,
and it also has a backup battery.
We have a external power supply on our Vista system
here, which has its own backup power supply.
But as you can see, the system itself
is connected to this 1240 amp backup battery, which
will also power the system.
So to completely kill power to the panel,
you actually have to cut the main AC power,
and you have to unplug the backup battery.
The backup battery kicks and when the AC power dies.
If the power in the home kicks off,
it will go to the backup battery,
so you will need to unplug that also to power the system off.
Now the easiest way to power down the system
would be to unplug its transformer from the wall
and then also unplug the backup battery.
Our Vista system, we have the transformer
behind this particular wall, but it just
plugs into a regular power strip.
And if I were to go back there and pick it up and unplug it,
that will cut AC power to the system.
Now you're not going to see any of that, but I did do it.
To power the Vista system off 100%,
all you're going to have to do, as we said,
is unplug the LT cable barrel connector--
that's this guy right here--
and then we have to unplug the backup battery.
Now you only need to unplug the hot leg of the backup battery.
That will turn it off.
And as you can see our Vista system is a 100% powered down.
If you want to, feel free to also unplug
the neutral leg of the backup battery,
but you really only need to unplug the hot leg.
With these two items disconnected,
the system is 100% powered down, and now it
can do whatever we have to do.
I do want to point out on the lyric transformers,
if we do have a new one, you're going
to notice that the transformer itself
is going to have this annoying screw that's right here.
What this is used for is when you install it
on an outlet that has a set screw in the middle for putting
the plate on the outlet, you can remove that screw,
and you can screw this and when you plug this into the outlet,
and that'll make sure that nobody can bump it or just
pull it off randomly.
If you don't want this screw, reason being
is that if your outlet doesn't have that screw
or you're not putting this in the right spot,
this is going to get in your way and it may even prevent you
from plugging it in 100%.
As you can see, the back of the screw,
it just has this little plastic washer that slips in
and kind of screws on to the screw threads.
If you slip this up in your fingers and just unscrew it,
you can pull it right out, and you can also remove the screw.
If that doesn't work for you, if you
have a pair of [INAUDIBLE] or pliers
and you just grab this little plastic piece from the screw
and rip it up, it will pull right up
and you'll be able to remove it.
Just a good thing to keep in mind
when you are installing the power supply for the system.
And as you can see, now we're getting a notification
that we have unplugged something on the system,
and it is working as expected.
That's how to reset power on a Vista security system.
If you do have any questions about this,
feel free to head over to the website, give us a call,
send us an email to support@alarmgrid.com.
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Have a great day and thanks for watching.