Hi, I'm Amy from eSpares.
In this video, I'll be showing you
how to check for blockages in a Dyson Big Ball cylinder vacuum cleaner.
If your vacuum's lacking in suction
or is not picking things up as well as it used to
this could be due to blockages.
There are a few places that can get blocked in your vacuum
preventing it from working correctly.
The vacuum is also fitted with an automatically resetting thermal cut out.
If any part of the appliance becomes blocked
it may overheat and cut out.
So if your vacuum stopped working all of a sudden
this could be the problem.
Safety first
make sure you turn off your vacuum cleaner
and fully disconnect it from the mains.
If you've just been using your vacuum
it's also best to let it cool down for one to two hours
before you start looking for blockages.
So let's get to it.
The first thing to check is the bin.
If the bin is too full then the cyclone can become blocked
which will prevent your machine from working properly.
To empty the bin
remove it from the vacuum by pressing the release button at the side.
Then hold it over your bin
and press the red catch at the side
as you're pulling the top carry handle
to release the lid and empty.
If the bin is empty and your suction still hasn't improved
you'll need to check the vacuum for blockages.
First step we'll check the motor heads.
Remove this by pressing the release button
that connects the motor head to the wand
pressing it in and gently pulling it away.
Then you can check inside for any debris
including fluff, hair or larger items.
If there's anything that could be blocking the motor head
you can just remove this with your hands.
Next you'll want to check the neck of the motor head
where it connects to the wand
to see if anything's got stuck in there instead.
Remove this with your fingers if you can
or use a tool to help you
but be careful not to damage your vacuum when doing this.
Whilst you have the motor head to hand
it's worth also checking the brush bar for any debris
such as hair and string that may have got tangled in.
You can remove this either using your fingers
some small scissors or seam rippers to remove the debris.
If you need to remove the brush bar to get to the blockage
you can do this by using either a coin or a flathead screwdriver.
You can just place the coin into the panel at the side
twist it
and lift the brush bar out.
A dirty or clogged filter can also affect your vacuum cleaners performance.
So be sure to clean your filter and replace it if it's damaged
and if you're not sure how to do this take a look at our video up here.
If the motorhead and the brushbar seem to be fine.
The next thing to do is to check the wand.
The wand should already be disconnected from the motorhead
so you'll just need to disconnect the wand from the handle.
To do this again simply press the red button
and pull to disconnect.
Take a look at both ends of the wand and check for blockages.
You'll want to make sure that you can see all the way through to the other side of the wand.
If any blockages are hard to reach
try using an unravelled wire coat hanger to help you.
Just be careful not to damage the hose when you do this.
The next thing to check is the wand handle.
Disconnect it from the hose too
and check both entrances for blockages.
Now your hose is disconnected from the wand handle
you can also disconnect it from the vacuum itself
so you can check this too.
Disconnect it by pressing down on the release button
and gently pulling it away.
You can then check both ends for any blockages
and remove any that you find.
After performing all of these checks
and removing any blockages found
it's now time to reassemble your vacuum cleaner
by simply reconnecting all of the parts.
We hope that this video has helped you remove
any blockages from your vacuum cleaner
and that it's working again as it should.
Whilst you're here you can also
check out our video on safety checks for your vacuum cleaner
and before you go make sure to subscribe to our channel
for plenty more appliance repairs and maintenance videos.
Thanks for watching.