WHEN SHE OPENED HER MAILBOX TUESDAY EVENING, IT WAS STUFFED >> PULLING OUT ALL THESE MALES -- THIS MAIL.
GOING THROUGH THEM, I CITY EDD -- SEE EDD.
REALIZING THERE WERE AT LEAST 12 DIFFERENT NAMES IN THESE ENVELOPES.
ALL WITH OUR ADDRESS.
>> I SAID, LET’S THINK ABOUT HOW WE GET THESE BACK TO THESE PEOPLE.
MY FIRST THOUGHT WAS KCRA 3 INVESTIGATES.
>> THEY SHOWED US A STACK OF 30 LETTERS MADE OUT TO 12 DIFFERENT PEOPLE.
MOST OF THE NAMES APPEARED ON MULTIPLE ENVELOPES.
THEY CAME FROM VARIOUS OFFICES INCLUDING THE OVERPAYMENT CENTER.
ALL WERE MARKED TIME SENSITIVE.
>> GOING THROUGH THAT PROCESS, WITH MY HUSBAND BEING IN EDD -- UNEMPLOYMENT, WE KNOW HOW IMPORTANT IT IS TO RECEIVE THE INFORMATION IN A TIMELY MANNER.
>> THERE ARE A LOT OF PEOPLE WHO REALLY NEED THESE DOCUMENTS OR CHECKS.
TO SEE THIS HAPPEN, IT IS FRUSTRATING.
WE PAY INTO THIS EVERY DAY WHEN WE GO TO WORK SO WHEN TIMES OF NEED, WE CAN BE TAKEN CARE OF READ >> IT IS NOT JUST THEM WONDERING.
WE WERE CONTACTED BY THREE OTHER PEOPLE WHO HAD THE SAME EXPERIENCES.
ONE OF THEM SENT THIS PHOTO OF ALL THE LETTERS SHE FOUND.
WE STARTED TRYING TO GET A HOLD OF EDD TO GET SOME ANSWERS.
WHAT WERE THESE LETTERS?
WHY WERE THEY SENT TO THE SAME INCORRECT ADDRESS?
WE ASKED REPEATEDLY FOR AN ON CAMERA INTERVIEW AND DID NOT GET ONE.
THEY DID SEND US A STATEMENT CONFIRMING A FEDERAL FRAUD INVESTIGATION.
IT SAYS IN PART, THE INVESTIGATION DIVISION IS ACTIVELY LOOKING INTO THE DETAILS OF THIS AND OTHER TROUBLING INCIDENTS.
THE ID IS AWARE THAT PEOPLE ARE RECEIVING MULTIPLE PIECES OF MAIL.
>> NOW WE KNOW WHERE THE CHECKS ARE GOING.
THIS IS JUST YET ANOTHER EXAMPLE OF WHAT HAS BEEN BROKEN WITH THE SYSTEM.
>> BAY AREA ASSEMBLYMAN DAVID CHIU SAID THIS IS NO LAUGHING MATTER.
>> WHERE IS THE ACCOUNTABILITY FOR EDD?
>> IS A QUESTION WE HAVE BEEN ASKING FOR MANY MONTHS READ FROM OUR PERSPECTIVE, THEY HAVE NOT BEEN ACCOUNTABLE.
WHEN YOU HAVE LITERALLY OVER ONE MILLION CALIFORNIANS IN RECENT WEEKS WHO HAVE NOT RECEIVED THE CLAIMS THEY ARE OWED, AND UNABLE TO GET AN ANSWER FOR WHERE THE BENEFITS ARE, THIS IS A
DEPARTMENT THAT HAS NOT AND ACCOUNTABLE.
-- BEEN ACCOUNTABLE.
>> I THOUGHT OF EVERY POSSIBILITY HOW OUR ADDRESS WOULD HAVE BEEN CHOSEN AND I DO NOT KNOW.
>> THEY HOPE WHATEVER’S GOING ON IS NOT KEEPING ANYONE FROM GETTING UNEMPLOYMENT BENEFITS.
>> WE HAVE ALL THESE TAX DOLLARS.
WHEREVER WE GO, WE PAY TAXES.
WHY IS THIS STUFF NOT UP-TO-DATE?
I THINK WE KEEP FILLING POLITICIANS’ [POCKETS AND NOT TAKING CARE OF THE STUFF THAT TAKES CARE OF THE PEOPLE.
>> THE EDD DEPARTMENT SAYS YOU CAN FILE A FRAUD OR ON THE WEBSITE.
THEY HAVE NOT GIVEN US A SPECIFIC NUMBER OF HOW MANY OF THESE LETTERS ARE OUT THERE SO WE HAVE NO WIDESPREAD THIS FRAUD IS OR HOW MUCH MONEY HAS BEEN LOST.
>> WHAT DOES THE GOVERNOR’S OFFICE HAVE TO SAY?
>> NOTHING.
JUST TO GIVE YOU THE SHORT ANSWER.
I REACHED OUT TO TWO OF THE TOP PEOPLE.
THEY HELPED ME IN.
THEY DID NOT ANSWER ANY OF MY SPECIFIC QUESTIONS SUCH AS DOES THE GOVERNOR EVEN KNOW ABOUT THESE LETTERS?
>> GREAT REPORTI