Welcome TechnologyAdvice Viewers, to this week’s product spotlight.
Today I’m joined by Brad Slavin, the Sales Coach for LeadActivate, a software company
that developed Lumos POS, a Point of Sales System for Brick and Mortar Companies.
Brad Describe Lumos POS in one Sentence.
We help brick and mortar businesses sell more product with less effort while marketing themselves
effectively online using an easy to operate, ipad based, point of sale system that can
handle their inventory, marketing, employees, cash management, and truly the full suite
of point of sale functions.
Cool!
What differentiates your Lumos POS from your competitors?
So, our biggest differentiator is our passion for small business success.
Our goal is to provide small retailers the tools they need in order to grow their businesses.
One of the biggest places that we differentiate, is in our customer support and our service.
Unlike our competition, we are extremely hands on with our clients, and we offer free technical
support based in the USA, and we really do hand-hold a merchant all the way through,
from the most challenging part of setting up a point of sales system, which is inventory,
all the way through to setting up loyalty, gift cards, and other programs.
By the time the merchant actually has the point of sale system in their hands, we have
it configured for them with their inventory files.
It’s truly turn key before they go live.
We’ve done a lot of extensive training over the phone and a lot of hand holding.
While you can set it up to be completely self service, our goal is to make sure we are there
to hand-hold you through the entire process.
Great!
Let’s talk about your ideal customers.
Who are they?
Let me tell you who’s not a good fit for us, because we’re not a restaurant or a
quick serve point of sale system.
We’re not great at that, however our ideal customer is a retailer who has inventory,
like a clothing store, a vape shop, or some other type of retailer, somebody that wants
to track their inventory, or someone who is interested in displaying or selling their
products online.
One of the unique features about Lumos is that it incorporates a fully featured e-Commerce
system that is seamlessly incorporated linked to the in-store inventory, their customer
databases, and their customer rewards program.
The e-Commerce site is mobile responsive, and our ideal client has employees, they keep
inventory, they would like to track their sales, their customers, their loyalty, their
gift cards, and they want to do this all from one place, including their marketing and some
of their social media.
Very much an all in one system.
So what does pricing look for Lumos, and how does it work?
Our pricing is pretty straight forward.
You can call it small, medium and large.
With Large covering 2 locations with up to 5 cash registers, and each one of those locations,
someone who is doing about 5,000 transactions a month.
This option, which is our most expensive option is $120 per month for the software.
It’s an awesome value.
We also have a starter program “small” which starts at about 40 bucks per month,
and it has all of the features that a small merchant would need to run effectively.
We also have the option for businesses to lease the hardware, so that they can get a
turn-key solution all from one place.
The cost for the hardware per register is about 40 bucks per month.
A business owner can have a fully featured point of sale system with marketing automation,
cash register, and all the features they would want for about $80 per month.
Great, well let’s talk about a limitation that Lumos has.
We are great a managing inventory, email marketing, social media, selling, employee management,
credit card sales, and e-commerce.
Where we are not a good fit, a big limitation, is if someone needs to manage inventory in
multiple stores in multiple locations.
We aren’t great at that yet, but since it’s ever evolving, it’s something that we are
working on.
Another thing we aren’t good at is restaurants.
Restaurants typically don’t need to keep track of inventory, and really we solve the
need for that brick and mortar retailer who has inventory.
Our ideal merchant has a single location.
The feedback that we are getting from our customers, in those type of situations, is
that we are great fit for their business.
Great!
What kind of advice would you give to a new customer for implementing Lumos?
My one piece of advice for a merchant is to not be afraid to plug it in, and start letting
the system manage those transactions.
We have a super easy way to of getting inventory into the system, which is often the biggest
hurdle to successful point of sale deployment.
Our system caters to that with our barcode scanner.
We just want people to be able to plug it in, turn it on, and the system will learn
and help you sell more effectively.
Awesome, well Thank you Brad for joining us today.
If you would like to find out more about Lumos POS check out our website, TechnologyAdvice.com,
where we can help you find the best technology to fit the needs of your business.
Thanks for watching.