>> Reporter: HER ITEMS WERE STORED IN A RENTED BANK SAFETY DEPOSIT BOX HAS EXPOSED A
BANKING OUTCLAUSE FEW CONSUMERS
PAY ATTENTION TO.
>> MY ITEMS WERE NOT INSURED.
>> Reporter: YOU’RE RENTING THAT
BOX AT YOUR OWN RISK.
SHE HAS THE ORIGINAL KEY AND
RENT A LEASE WITH WASHINGTON
MUTUAL AND NOW CHASE.
THE CONTENTS OF YOUR SAFE BOX
MAY NOT BE FULLY PROTECTED
AGAINST LOSS.
>> THE PIECE OF JEWELRY I SAW GO
ACROSS THE SCREEN ON YOUR
SEGMENT WAS THE ONE PIECE OF
JEWELRY I HAD AN APPRAISAL FOR
AND HAD A PICTURE OF ME WEARING.
>> Reporter: SHE TELLS NEWS 6
SHE WAS CONVINCED THE CONTENTS
WERE INSURED UNDER THE FDIC.
>> Reporter: THE PRESIDENT AND
FOUNDER OF HOUSTON-BASED SAFE
DEPOSIT SPECIALIST SAYS THE CASE
IS NOT UNIQUE.
IN FACT RIGHT NOW HIS TEAM IS
INVESTIGATING 17 SIMILAR CASES.
>> I CAN’T NAME THE BANKS OR THE
CLIENTS, BUT I CAN TELL YOU
THEY’RE THE BIG MEGA-BANKS.
>> Reporter: IN A RECENT
"READERS DIGEST" REPORT, WHY
YOUR SAFE DEPOSIT BOX ISN’T
SAFE, THERE ARE NO ABSOLUTELY
100% SECURE OPTIONS.
>> UNFORTUNATELY, THEY’RE TAKING
THE POSITION WE DON’T REALLY
WANT THIS SERVICE, WHY WE’RE
PUTTING A WHOLE LOT OF EFFORT IN
TO TRAIN OUR PEOPLE.
>> Lisa: YOU PUT THESE THINGS IN A SAFE DEPOSIT BOX, BUT YOU RECOMMEND GETTING A RIDER ON
THOSE CONTENTS?
HOW MUCH WILL THAT COST YOU?
>> Reporter: THAT’S A GOOD
QUESTION.
NEWS 6 FOUND IT’S ACTUALLY
CHEAPER WHEN YOU HAVE THE
PROPERTY IN A BANK SAFE DEPOSIT
BOX.
THE RATES WILL VARY DEPENDING ON
THE ITEMS YOU HAVE IN THERE.
THE BANK DOESN’T COVER YOUR
PROPERTY.
THAT’S UP TO YOU.
IT’S A SAFE BOX, BUT THEM’S THE
RULES.
>> Ginger: I’M JUST GOING TO GET
A SAFE IN MY OWN HOME BECAUSE
YOUR CHANCES WILL BE BETTER THAT
WAY.
>> Reporter: YEAH, ABOUT YOU
YOUR HOME INSURANCE WILL BE
HIGHER.
>> Ginger: IT’S A CHANCE I’M
WILLING TO TAKE.
>> Reporter: OKAY.
WE’RE GETTING RESULTS TOGETHER.
>> Ginger: I’M NOT ANGRY AT YOU,
MIKE.
THANK YOU FOR TELLING US.
>> Lisa: SO THANKFUL SHE WAS