welcome back so mom had it right right
mind your manners but what are the rules
of the job what's right what's wrong
what's acceptable what's crossing the
line there is a lot of competition in
the workforce these days that if you
want to stay ahead of the dank game you
want to make sure that you portray
yourself the right way on the job so
we're gonna talk about a little office
etiquette what's appropriate maybe in
your office that might not be
appropriate in someone else's lauren
Casta division director for office team
is here to show us the proper way to
behave in the workplace and one thing
you found very interesting is that
executives say one thing while the
workers are like this is unacceptable
but you kind of want to be in the page
with the executives if you want that
promotion yes exactly so the one thing
you know in our survey they actually
agreed upon was meetings so showing up
to meetings late not paying attention to
meetings but the main thing that the
workers found was kind of getting
involved in the rumor mill make sure you
say outside of the rumor mill executives
don't see that as much lado they don't
necessarily know it's happening right
because that usually stays on a lower
level exactly so when you're around and
executive you're gonna be on your best
behavior you're not gonna be talking
badly about someone else so that's kind
of the difference in opinions so in a
meeting if you do have to like text
maybe for work sure I find that
sometimes that's rude or if I'm on a
one-on-one and I may say you know or
even let's say you're taking notes on
your phone right and I'll say I'm taking
notes I'm not like checking emails yes
sometimes you have to verbalize that
right and you just want to let that be
known like in our office we have tablets
so we bring in our tablets and we take
notes on there so you're still engaged
and you're not distracted but just be
present you know if you're having a
conversation one-on-one or you're in a
meeting just make sure you're showing
that you're interested by you know
acting engaged and responding to
questions that may be asked of you what
are some of the other issues that people
tend to find well again the rumor mill
so stay out of that that's an ugly kind
of path to get involved in it also takes
you down to grass
yeah you know what your name to be drug
through the mud the third thing is just
be responsive so that was a big pet
peeve of managers people not responding
in a timely manner to emails or calls I
know in our office we have a role that
within the evening you have to
earned you know every voicemail on every
email by the six o'clock yeah you leave
the office or we leave we always try to
make sure we do that what about if some
come over after your home they still
they want a response right I know we're
in staffing so we're kind of an on call
so we do tend to respond but they don't
may not be necessary in every office
environment and then I would say the
last thing that's really important is
just give credit where credit is due if
you're working with someone on a project
or they're helping you with something
just make sure you thank them and if
you're you know acknowledging them
they'll do the you know save in reverse
yeah it's true I mean and if a manager
is like you know you did a good job and
be like well it was my team and yeah
they start listing some names actly
sometimes it's good if the other person
hears that because then it gives them
the confidence absolutely yes what about
a tire you know I would say that you
know obviously depending on where you
work things are appropriate or not but
I'll just say you know after I get off
there a lot of times I'll go work out
right and then I have maybe an hour and
a half of my day and I walk around my
workout clothes and some days I feel
like you know what's what am i what what
am i what image am i giving off well
you've also probably been here since
like 4:00 in the morning so it might be
a little bit different but etiquette is
you know in dress as a part of that as
well so you won't always want to present
yourself in the best light but you know
if you've been in a job where you've
been working for a long time and you're
just maybe using that for your lunch
break I know some of my co-workers and I
go on our lunch break and work out but
you know we come back dress so it just
depends on the office environment that
you're actually so it's okay yeah that's
okay what about okay I have some for you
eating at your desk that's sometimes
frowned upon just depending I know a lot
of offices do that but it's always good
to kind of take a break and you know get
away from your office environment for a
little while and de-stress cuz even when
you're at your desk eating lunch people
are asking you questions and bothering
you so you don't really get that
solitude that maybe thirty minutes or an
hour to where you can kind of unwind and
decompress what about talking on the
phone really loud I see that a lot you
always want to be conscious of your
environment and make sure that you know
if it is a more quiet environment that
you're you know speaking to that level
you just kind of time adjust yourself
according to how you work and your
office environment and if you're on the
other end of it
you do feel like someone's you know
doing something that is perpetually rude
right how should you address it is that
a one-on-one thing or should you go to a
manager and say this is my concern yeah
I mean if you feel comfortable you can
go directly to them a lot of times you
can get your manager involved and you
know the more important thing to do is
make sure they acknowledge I understand
what they did wrong and then discuss it
together make sure you get their side of
the story yeah and then if you do
something you know that hurts someone or
is inappropriate you always want to make
sure you apologize it's kind of the do
unto others as you would have them do
unto you kind of thing so it's like I
mean we especially here because we work
a lot of hours and odd hours oh Emily
yeah you know so you do try to think
about it I just want to treat a family
member but it gives you a little more
leeway because you can be a little more
honest absolutely and and again it
depends on your office and how you're
connected and how well you know you know
your you know employees and your
coworkers thank you I appreciate answer
the questions on the fly to ours all
right Nikki over to you