[Joe]: Good morning, good morning and welcome back to Ask The Experts on Talk Radio
1190. Last segment around but we still got Roger Wakefield. He's the Expert
Plumber of Texas Green Plumbing, (972)-442-4101
you also have got to check out his website: texasgreenplumbing.com
also with us today Jeff Lindgrin, Vice President of Happiness at Great Western
Home Loans. His website as www.gwloans.com. Try his phone number also
(972)-407-9900. Let me start with you, Jeff this time
around. I want to pick on you a little bit. [Jeff]: Sure. [Joe]: Now so we've been talking a lot
about networking, specifically a fair amount about being social media
networking and my interaction with social media sadly is kind of minimal,
especially for my generation. But do you actually enjoy using social media?
[Jeff]: I should ask you that question, Joe, you know. Sounds like you don't
enjoy it. [Joe]: Yeah I enjoy it as far as I can reach it and that's
about it. [Jeff]: So yes, I do enjoy it. When I started this position about, well a little
less than five years ago, I had 240 friends and it basically it was
family and friends from school and then I started using it for work,
alright? And I get up to five thousand and then, you know, I'll say something
political and I'll lose five friends, so. I did have to delete some friends that
died. You know, just to make room. But yeah you know, it's always right there around
5,000. So, you know, I love meeting my Facebook friends, right? It'd be great if,
you know, if I knew them all like I did Roger, okay? But I enjoy it. The thing
that I don't like about Facebook is, I do not like the narcissism and so
you know, like there's a fine line between confidence and arrogance,
you know, and ego and some of the stuff that I see on there I can't watch, you
know? It's just, I don't know, it gives me the creeps. So I try not to do
that, you know? And maybe I should do more, you know, of what I don't like. But
I just don't want to come across that way. I mean I'm not saying that everyone
that that does a selfie and a video is narcissistic. It's just there's there are
enough of them out there where it gives you this confidence. [Joe]: Only a few
rotten apples can spoil the bunch there. [Jeff]: So you know, in trying to take this
up a number of levels, you know we now have a media crew, you
know, a staff for folks they're doing the audio, the video, the social media posting,
engagement, writing, blogs, you know, articles, you know, building a new website,
you know, all of it goes together. That is a lot of fun, you know, because
the playing field is here, you know, but it's going to be here. So we're
trying to get to the next level and that's something that you have to do
all the time. When you're driving you're thinking about it, you know, when
you're fixing dinner you're thinking about it, you know? So you're working all
the time. I mean, you read at night. You're caught up in it, you know. I love to read,
I'm on my nook and I'm reading media books and camera books and these kind of
things. Some stuff I don't know anything about but I need to know
it. So that's what I enjoy about it, is the challenge of getting to the next
level. [Joe]: Absolutely. [Roger]: And instead of reading I'm doing it all
through video and don't get me wrong, I've got books that I'm reading too. But
through social media, through YouTube, through LinkedIn. "Hashtag ten
tips ten days" probably got me jump-started in LinkedIn, and it
was give us ten tips in ten days and so every morning at seven o'clock... Three
mornings a week I go in and do my youtube live, and I do that Monday,
Wednesday and Friday at seven o'clock. But the hashtag ten tips ten days was
really neat because I'm like: okay I want ten tips that I can give to people that
will help them with their plumbing. Whether its buying a house, whether
it's selling a house, whether it's fixing your own toilet, checking your water heater.
The more people are educated about their plumbing system, whether they call me or
somebody else, they know what questions to ask, they know
where to go with it and when somebody tells them "Oh by the way, you
have no leaks under your house. I ran a camera in there." They're like "Wait a
minute a camera does not find leaks" "Oh well that's what use" "Well you
know, sorry it doesn't work." But learning and learning about what we
do and like he said: the more we learn, the more we can help other people,
and when I learn more about social media and Jeff and I do. We've had lunch, we've
discussed social media, we talk at networking events, we don't just hang out
together at networking events, but we do talk and what we do, we try to feed off
each other and help each other sure and and literally, it's funny, the other day I
was talking to a flooring guy and trying to tell him: look, you're not always
trying to get stuff from people. You've just got a gift stuff away. You know,
"here's how you fix this. Thank you, bye." And he's like "No, no. I want their email
address." "Well I understand that, but you don't want it all the time." He
says "No I want this. I'm paying to put this ad out there, I want this." It's like:
listen you're not trying to build a relationship, you're advertising.
Just give them stuff and eventually they're going to call you and say: hey look,
I like what you're doing, can I talk to you?
[Jeff]: You know, a lot of consumers, just folks in general, they may be out on some
formal so - Facebook - let's just talk about Facebook. They could be out on it. You
know, because of the drama, the politics and all that kind of stuff. But they're
still consumers, okay? They're still buying goods and services. So as a
business, we have got to promote our business, alright?
I mean we don't care about the politics, we stay out of that. But you've
got to put it there. Now social media has they're just getting better at it,
you know, the the algorithms behind it. There's targeting. Your Google
search is now going to - something along those lines is going show up in one of
your feeds, okay? That's where the next level is right there. So how
do you get there? Can you afford to do it as a business? But it's real, alright?
People are searching... They use their phone, you know?
[Roger]: Everyday. [Jeff]: This is our computer. This is it. There's no need to have
anything else when you have one of these. So that's where they're looking
for information, goods and services, and they want to buy it, and they want it
easy. They don't have to read a bunch of junk. So they want to listen to it or
watch the YouTube video or something. [Joe]: Absolutely. So we're talking about the
YouTube videos. We mentioned it a little earlier so I want to dig in into this
now with you, Roger. This idea of - and you kind of touched on this idea a bit
earlier about, you know, giving, you know, teaching the man to fish versus
giving the man to fish sort of idea of that you really do teach people how to
fix their own plumbing on your YouTube channel and with it, like 10 tips and in
10 days. [Roger]: It helps me. If I'm working on my car and
I can get on YouTube and learn how to do something and I can do it myself,
number one I remember who I watched. Because they gave me valuable
information. You said earlier "I don't always want to subscribe, because I may
not like this or want this information or whatever." What I tell people is:
look, I'm trying to teach, you I'm trying to help you. If you want to learn how to
fix plumbing things yourself, if you want to learn what is a a slab leak? How is it
tested? What's inside of a water heater? How do you test a water heater? How do
you do anything plumbing? That's the information I want to put out there and
I tell people we've got a YouTube channel it's called: The Expert Plumber.
Go to it, like it, subscribe to it, because if you ever realize: hey I've got a
plumbing question, chances are we're answering it and that's what I want to
put out there and give people that information. [Joe]: Absolutely. So we are running
short on time, but I want to make sure that you guys can connect to everyone
listening right now. So let's start with you, Jeff. How will someone - how can
someone connect to you at Great Western Home Loans? [Jeff]: You know, go to gwloans.com.
Look me up there, click on these and send me an email, that'd be great,
jeff@gwloans.com. Give us call (972)-407-9900. [Joe]: Do you guys
have a - you do have Facebook pages, LinkedIn pages? [Jeff]: Yes! Yeah, Yeah be my
friend on Facebook, Jeff Lindigrin. [Roger]: You'll have to get rid of some to add some friends
but... [Jeff]: No, it's a lot of fun, and Joe, thank you for having me on. Roger,
really appreciate the invite as well. Roger, you do a fantastic job on your
plumbing videos. I watched them the other day. [Joe]: Awesome and how about you,
Roger? Let's talk about how somebody can get in touch with with Texans Green
Plumbing and get in touch with what you're putting out there on social media
also. [Roger]: Texas Green Plumbing they can go to the website. You've heard what that is and
there's a links, go down to the bottom it can take you to the different channels
and places that we have. We've got a YouTube channel called The Expert
Plumber and it's getting traction, it's growing. We are putting good information
out there. If you have questions go into the comments, leave a comment, leave a
question. Let us know things that you may want to learn. You can connect with me on
Facebook, Texas Green Plumbing has a Facebook page.
Linkedin look for Roger Wakefield. LinkedIn there's there's no limit on
connections, Jeff, so you can grow there. Now you don't have to wait for people to die to remove them.
Guy's LinkedIn is is going be a big deal with the video and everything they're
trying to do nowadays. [Joe]: Well thank you very much to Roger Wakefield, Expert
Plumber of Texas Green Plumbing, texasgreenplumbing.com and also Jeff
Lindagrin, the Vice President of Happiness at Great Western Home Loans.
(972)-407-9900. This is Ask The Experts. My
name is Joe Ellison, we also have Anthony running the board. Thank you for joining
us this is Ask The Experts on Talk Radio 1190.