>> Anchor: EMPLOYEE DISCOUNT
CODES OFFERED UP TO STRANGERS BY
CAR SALESMEN LOOKING TO CLOSE
DEALS.
>> YOU PEOPLE ARE USING MY
MOTHER'S ID NUMBER WITHOUT HER
PERMISSION TO PURCHASE CARS TO
PEOPLE WE DO NOT KNOW.
>> IT HAPPENED TO THIS WOMAN'S
MOTHER.
NOW WITH HIDDEN CAMERAS ROLLING
WE ARE PUTTING LOCAL DEALERS TO
THE TEST.
IS YOUR CODE USED WITHOUT YOUR
PERMISSION.
>> YOU NEED TO KNOW.
>> Anchor: WHAT WE REVEALED
LAST NIGHT AT 11:00 HAS PEOPLE
ALL OVER MOTOR CITY TALKING.
>> EVERYONE IN DETROIT KNOWS
SOMEONE THAT WORKS FOR ONE OF
THE BIG THREE.
WE EXPOSED HOW EMPLOYEE DISCOUNT
CODES WERE ILLEGALLY USED AT, AT
LEAST, ONE DEALERSHIP.
>> Anchor: HOW OFTEN DOES IT
REALLY HAPPEN?
HERE IS HANK WINCHESTER.
>> Reporter: A LOT OF YOU
SPEAKING OUT SHARING THOUGHTS
AND COMMENTS ON FACEBOOK
REGARDING CAR CONTROVERSY STORY.
BUT NEXT STEP.
HIDDEN CAMERA INVESTIGATION.
IS YOUR EMPLOYEE CODE USED
WITHOUT YOUR PERMISSION?
OUR HIDDEN CAMER ARE ROLLING.
WE VISITED SEVERAL LOCAL
DEALERSHIPS.
YOU WILL SEE HOW IT ALL PLAYS
OUT IN A MOMENT.
RIGHT NOW, HERE FROM DIANE GREG.
>> I WAS REALLY MAD.
STILL MAD.
>> Reporter: WE FIRST
INTRODUCED YOU TO DIANE MONDAY
11:00.
SHE REVEALED WHAT HAPPENED TO
HER 88-YEAR-OLD MOTHER WILMA.
PROUD RETIREE THAT PURCHASED A
CAR HERE IN 2001.
WHAT WILMA DID NOT KNOW IS AT
LEAST, TWO SALES PEOPLE HERE
HAVE BEEN USING HER CODE OVER
THE YEARS.
AND EVEN APPLYING VOUCHERS THAT
SHE WAS TAXED ON TO MAKE DEALS
FOR STRANGERS.
WILMA'S FAMILY DISCOVERED CID
CODE CONTROVERSY WHEN FAMILY
MEMBER WENT TO GET A CAR AND
TOLD ALL OF WILMA'S CODES FOR
THE YEAR WERE USED IN MONTH OF
JANUARY.
MIKE O'REILLY GENERAL MANAGER AT
PARKWAY.
>> WHEN YOU REALIZE IT IS ONE OF
YOUR OWN SALES PEOPLE.
DISAPPOINTED?
ANGRY?
>> SURE.
ABSOLUTELY.
>> Reporter: HERE IS BUSINESS
EDITOR ROD MELONI.
>> SO THERE IS ENORMOUS PRESSURE
TO MAKE SURE THAT YOU CONTINUE
TO SELL AS MUCH AS YOU CAN.
>> Reporter: ROD SAID CODE
SHARING SECRET IS NOT NEW.
>> IF THEY DO THIS THEY CAN LOSE
WHATEVER LICENSE THEY HAVE TO
SALE OR LOSE FRANCHISE, SO THEY
ARE PLAYING WITH FIRE WITH THIS.
NO DOUBT ABOUT THAT.
>> Reporter: ROD SAID
CONSUMER, THOSE ELIGIBLE FOR
THAT BENEFIT, SHOULD BE KEEPING
TRACK OF WHO IS USING THE CODE
AND WHEN.
SOME AUTO MAKERS SIMPLY SEND OUT
E-MAIL CONFIRMATION IF CODE IS
USED.
SOMEONE LIKE WILL MAP WITHOUT
E-MAIL WAS AN EASY TARGET.
>> YOU HAVE TO BE CAUTIOUS.
YOU WANT TO WATCH OUT FOR THAT
STUFF.
>> Reporter: IS THIS HAPPENING
AT OTHER DEALERSHIPS?
IS YOUR CODE USED WITHOUT YOUR
PERMISSION.
WITH CAMERAS ROLLING OUR
PRODUCERS VISITED DEALERSHIPS
AROUND METRO DETROIT.
TALKING TO SALES PEOPLE.
AT THE FIRST STOP SALESMAN MAKES
IT CLEAR.
GIVING OUT SOMEONE ELSE'S CODE
IS A DANGER TO THE DEALER.
>> NO THEY COULD LOSE THEIR
PRIVILEGES TO BUY AS AN EMPLOYEE
OR GIVE OUT DISCOUNTS OR BE
FINED.
NOT TO SAY IT DOESN'T HAPPEN.
BUT --
>> Reporter: BROTHER-IN-LAW
SCENARIO MENTIONED BY ANOTHER
SALESPERSON AT ANOTHER LOCAL
DEALERSHIP.
>> I CAN HELP YOU OUT.
MY BROTHER-IN-LAW WORKS FOR
THEM.
SO I CAN GET AUFRIENDS AND
FAMILY.
>> Reporter: FRIENDS AND
FAMILY BUT NOT ULTRA VALUABLE
EMPLOYEE CODE.
THIS IS WHAT HAPPENED AT THE
>> YOU GUYS HAVE ANY OF THOSE --
>> I CAN HELP YOU WITH FRIENDS
AND FAMILY BUT EMPLOYEE I WOULD
LOSE MY JOB.
>> Reporter: FINAL STOP.
THIS IS WHAT WE WERE TOLD.
WHEN ASKED IF WE COULD GET
EMPLOYEE PRICE.
>> YOU COULD GIVE THAT TO ME?
>> I CANNOT DO THAT.
I DON'T HAVE THEM.
ONLY PEOPLE THAT WORK THERE.
>> Reporter: DIFFERENT
DEALERSHIPS AND DIFFERENT
RESPONSES BUT DIANE WANTS YOU TO
KNOW WHAT HAPPENED TO HER.
SO IT DOESN'T HAPPEN TO YOU.
>> CALL AND SEE IF IT HAS BEEN
USED.
>> Reporter: SALESPERSON IN
QUESTION AT PARKWAY HAS BEEN
DISCIPLINED.
CHRYSLER NOW LAUNCHING FULL
INVESTIGATION.
AND FOR MUCH MORE ON THIS STORY
ALL YOU HAVE TO DO IS GO TO OUR
WEBSITE CLICKONDETROIT.COM.
I AM HANK WINCHESTER.
HELP ME HANK.
>> Anchor: PROBABLY ONUS ON