It's good to see again. In this video, we're going to talk about how to retain
employees and we're going to talk about 6 different things that you can do to help
you retain employees in your business. And some of these things that work great
for me in my business.
So, one of the most important things is creating culture. It's not a simple thing
to explain but having an amazing culture in your workplace is, it's a game changer.
And it changed the game for us in our business. It's not only helped us attract
employees, it's helped us have motivate employees. It's it helps us have
employees that want to come to work. And it helps keep employees here. So, culture
can mean a lot of different things. And you know, in our business, we've just...
We've created a fun work environment. And people tell me all the time, "You know Joe,
I just want to stop and tell you that I've just never worked in a place where
I look forward to coming to work every day." And when my staff tells me that, it's
just awesome and it's such a... It's such a good feeling. And how do you get your
business to be a place that people want to show up to everyday? People coming at
you know, your your business and they just hate what they do or it's not fun
or... So, what we do to make it fun is we celebrate people's success. We actually
celebrates failures. When they tried something and it didn't work. We give
them credit for going out and trying. We do different events inside the office
and outside of the office. We have you there a yearly picnic or yearly... The
Christmas party. You know, we do different things from different events inside
the office and outside of the office. We do a monthly raffle where you know
people get wow cards throughout the month. And if they've done something good
or gone above and beyond for an employee, another fellow employee or a customer,
they'll get a WoW card. They take that while credit goes into a raffle. At the
end of the month, they win something. We celebrate success and we make... We make
that fun. We do different themes for different holidays. And just have a
good time. And we say, you know, our business... My business is business funding
and business services. But we say that we put the fun in funding. And that's
something that we talk about here. And we just have made it a really awesome,
awesome environment. So, item number 2 is trust. You have to have trust in your
employees and really give me a bill to take the ball and run with it. If you're
constantly micromanaging people, no one likes that. If your managers are
micromanaging people, that's just a sure way to get someone to quit and leave
company. So, you got to have trust that your employees can do what you hire them
for. And give them the ability to try new things. The worst thing that they can do
is fail and most of the things that they're going to do and try are not going
to take down your organization. So, the more that we've, you know, trusted or you
know allowed our employees to go out on a limb and try different things,
sometimes we found that they were able to do things better than we thought
that they should be done. So, give your staff the ability to go out and
do things and put trust in them. They appreciate it and let them fail. If they
fail, it's all good. Trust works both ways. So, not only is it important that you
trust your employees. It's important that they trust you. You know, being
transparent with what's going on in the organization, why they're doing things. I
found over the years that when it's important if you're telling someone not
to do something that tell them why so they understand it. And it's not just you
being a dictator. And I think more your staff understands the why, the more trust
they have and everything that you're telling them to do and to not to do.
Super, super important. So, number 3. Super important is opportunity to grow.
If you want to retain your top people, your top talent, you've got to give them
the opportunity to grow. To grow personally and professionally. And
everyone today really wants to grow their personal skill sets and their
business skill sets. You really have to create an environment
where people can grow. Whether it's moving to, you know, a new position or a
new role or just develop their personal skills. Some of the things that we've
done here is we bring in different speakers or different people that can
not only help with things that will help them with inner organization but some
things that will help them out outside of the organization. So, that's
really super helpful is just provide different paths of growth. And growth
doesn't necessarily mean a position within the company. There can be a lot of
growth within the position. And I think it's important to explain that to your
employees and for you to understand that as a business owner that you can grow
within a position. And it's something we talk about a lot here. So, number 4 is
reward. You got to reward your employees. And it can be for hitting goals, for
breaking goals, for hitting their monthly numbers. It can be for
going above and beyond and doing the right thing but reward and recognition.
It's been awesome in our company and people appreciate even just a simple
note "Great job" can really... It can be a game-changer and you'd be surprised how
much your employees appreciate that. Me giving someone a simple card or getting
acknowledgment, it goes such a long way. And your staff really appreciate it and
they feel appreciated. So, reward, appreciation is super important and
there's a number of different ways that you can do that. We sometimes do prizes
or do giveaways for people that have done good. We create contests for
different things or different KPIs if we want to hit in the business. And have a
number of different words from from gift cards to night out to just a simple
trophy. There's a number of different things that you can do to to reward
people. But really just that recognition. And people want the recognition and they
really appreciate that recognition. So, what are you doing to reward good in
your business. You know, another thing that we do is is check-ins. We've pretty
much got rid of the whole year really review thing. We just found that it was
outdated. And the reality is is this newer generation. I won't say the word
millennial. But this newer generation, they want someone to be checking in with
them. They want someone to talk about areas that they're doing good in areas
to improve. So, we've just found that doing check-ins on a on someone of a
quarterly basis has been really helpful for us and really healthy. And what we're
finding is is that, you know, our employees really want the feedback. So,
you'd be surprised your employees want the feedback more than you realize. So, do
some sort of ongoing check-ins and get your management team on board with this
as well too. Number 6 is to hear your employees. And really respect. So, respect
is a mutual two-way street. You have to give respect in order to get respect. And
we respect all of our staff and we hear out everybody. Sometimes I've learned...
Some of the best things that I've learned some of the biggest changes that
we've made are people that start in the organization have only been here for a
number of weeks. I don't care what what level position you're in in my company. I
listen to everyone like hear them out. And it's the only way to keep
improving and making your business better. Times are changing in a rapid
pace faster than they've ever changed before. And if you're not ,you know,
listening to your employees and implementing changes then you are
falling behind the 8-ball. So listen to your employees, hear them out and more
importantly listen to your customers. I got a bonus for you. One of the biggest
things that we found is being able to provide amazing benefits such as health
benefits. Has been another a big deal in retaining employees. And health and
benefits in the U.S. is such a pain in the ass and it's very hard to understand.
And sometimes I find it difficult understanding a lot of it. I don't know
if you've ever heard of a PEO company but we're a PEO provider. Basically a PEO
company puts a number of businesses on its platform so employees in your
company can get the benefits of working for a Bank of America or something like
that that has a thousands and thousands of people. Really, you know, providing
benefits that are low cost has also been a really good retention tool. If you
think something like that might help you as well too, check out the link below and
we can absolutely help you with some of the different benefits and services that
we provide to help with employee retention. I hope you found this video
helpful and I hope I contributed any part of your business growth. Thanks for
tuning in.