(cheering)
- Someone get her out of the bar.
(whistles)
(shouting)
- Hey!
(beep) you, and (beep) you too!
(whooping)
(shouting)
- Are you (beep) kidding me?
- There's Shawna, drinking behind the bar.
She's one of your bartenders.
- Okay.
- And smoking a cigarette behind the bar.
It's against health code.
There's no smoking allowed.
Right, Tony?
It's not even debatable.
A cigarette,
holding over the beer glass!
I don't give a (beep)
if the customers are allowed to smoke
in that room.
The employees are not.
- That's right.
- That's totally inappropriate.
(whooping)
So guys.
We got two locals in the members list.
Eric and Brandy will do recon for us.
I'm dying to see what happens here tonight.
- I'm in the mood for a dirty martini.
(glass clinking)
(chattering)
(beep)
- This place is a joke.
- Just keep on...
(laughs)
- You don't need no rapport
to make someone buzzed and happy.
You make 'em a good drink.
- In a pint glass, Tony. You see that?
- It's huge.
- So either there's an obscene amount of liquor in that,
or it's olive juice.
One of the two.
- She's putting her hands!
Oh, and she's been smoking...
Oh, handling money...
- Can you do it without the ice?
Just switch it to another glass.
- You don't want ice?
- No.
- Whenever I order a martini,
I expect it to be up
unless I requested to be on the rocks.
- So she just dumped that all into a glass...
- Do you want your olives?
- Yeah, I'll dig it out. That's cool.
- Now the customer has to reach in,
and get that olive out.
That's just lazy.
Ooh...
- The martini is crap.
- Oh, she doesn't like it.
- I would've walked out by now.
- Anything else you guys want,
that's not normal?
- Ugh... She's just angry and pissed.
Look at her face.
- Shawna!
Shawna!
- She's done for the night.
- Can we get two kamikaze shots?
- She's really ignoring the customer right now.
- I'll make it. You stay on over here.
- Liz jumped in.
She's not making the kamikazes.
(crowd clamoring)
- Did she just flip someone off?
- Yes she did!
- Look at them! They're in shock!
- Ooh, you can't come in!
You're obviously not...
No. You can't come in.
- I can't come in? 'Cause I'm not a member?
- Yeah...
- What's your name?
- Shawna.
- I'm John. Nice to meet you.
- Oh my God! You're...!
- You're not gonna shake my hand?
- No, you're like the big Jolly...
- Can you find my hand?
(laughs)
You've had a little to drink tonight, huh?
- Just a little bit.
- How much?
- A lot.
(shouting)
- So look at this place, guys.
- Come on girls!
(whooping)
(speaking faintly)
- You guys are having some fun tonight, huh?
(laughing)
- It looks more like a strip club
than anything else.
- I thought we were gonna do a shot?
- There's JJ.
- Hands up, pants down!
- There's Tammy.
- Yes! This is Tam-Tam!
- Wow.
- I've never worked in a bar
where you were allowed to drink.
- It's completely illegal.
- Hey, who wants a shot?
- They're violating nudity laws.
They're drinking behind the bar,
which is illegal.
- Right.
- This is a disaster.
- I was very, very thrown by all the nudity.
It was way too much for me,
on a random Tuesday to see.
- What is Tiffany doing right now?
- I don't know what I'm supposed to do.
- I'm not sure she knows how to deal with it.
Have you seen them charge anyone for a drink tonight?
No wonder they're losing so much money.
- Are you okay?
- Oh yeah. I'm absolutely okay.
- Look at how drunk she is.
- Free show!
Free show!
- Oh...
Look at this.
(beeps)
- Where are we?
(mumbles)
- The beer is terrible,
and now we're...
- Oh my God! She's coming this way!
She's coming this way!
- Oh, God.
- Hey, I think you're absolutely gorgeous.
- Oh, thank you.
- I would love to make out with you.
- No, please.
- Welcome.
- Hi.
- How you guys doing?
- Good how are you?
- Good. Are you excited?
About mic night!
- Do you guys have a...
like a beer list by chance, or something?
- We do not.
- I'll take an IPA.
- Do you have any stouts?
- One.
- Thank you.
This is not mine.
(speaks faintly)
I guess.
(laughs)
- How about the foam?
Look at this.
- Wow.
- No head on that beer at all.
- Right there is where half of their beer cost is.
- So that was probably 40% of that beer, easy.
- Mm-hmm.
I have concerns
about what we refer to as a beer clean glass
because you can tell by the way
that it was poured and the lack of standing head,
that there is some residue
from somewhere inside that glass.
- I had a beer that was old.
The characteristics of an IPA
would be the hops would be there,
and they weren't there.
So that means the beer's old.
They've fallen off.
- Okay, so what is she making there?
That's a Brewed Mary, right?
Bloody Mary mix.
Little hot sauce.
Beer.
- Little spice. Little beer. Little Bloody Mary.
- That pour was so clogged,
she had to screw it off the bottle.
(exclaiming)
Oh, no! The chunks!
It was so thick
it wouldn't even go through the pour.
And then she had to squeeze...
- If it is that chunky,
then there must be something wrong with it.
And, the fact that you would see that
as you're putting it in a drink,
and still serve that drink,
speaks to standards.
- Unbelievable right?
- According to recon last night,
you guys were only serving bottled beer?
We can't have that.
So tonight,
we're gonna introduce draft beer
into your stress test.
The great people at A Head For Profits
were kind enough to redo your beer lines for us.
So I'm gonna teach you guys
how to pour a draft beer.
- Excellent.
- You wanna start with a beer clean glass.
You're gonna start at a 45 degree angle.
Open the tap in one fluid motion.
If you pause in the middle,
you're gonna create a burp, or a bubble.
Once it gets about 2/3 of the way
straighten it up.
See the lovely effervescence
coming up from the bottom?
So, who feels confident in their beer pouring?
Wow.
We'll start with...
Lexi.
Come on down!
Show me how to pour a beer.
- You take your beer clean glass here.
With proper sanitation and drying techniques.
It's gonna go at a 45 degree angle.
(crickets chirping)
- Check.
(crickets chirping)
JD may go broke
if it takes you this long
to pour a (beep) beer, though.
You got it, you got it, you got it.
(exclaims)
- Make it stop!
- Turn it off!
- Turn it back.
- Well, you forgot to tell us how turn it off.
- Yeah, you didn't go...
(mumbles)
You didn't go through that.
- What the (beep)?
Turning off the tap handle.
If they don't do that,
JD's money's gonna go right down the drain.