in this video we will show you how to submit a listing update request as a hauseit assisted
fsbo seller the first step is to hover over the account tab and click on submit listing
update you can also access this page directly by typing in the url above into your browser
once you're on the page you will start by filling out the name associated with your
listing your email address associated with your property as well as the address of your home
you'll then want to specify which change you'd like to make
the most common change is to add an open house so when you click on the open house
drop down you'll be allowed to submit the date the start time as well as the end time
it's also important to decide whether or not you'd like the open house to be by appointment only keep
in mind some buildings have certain rules about open houses and in some cases they do not permit
general open houses so you'll want to actually select yes here if that scenario applies to you
you'll also be able to schedule an additional open house by selecting yes in this drop down
another change you can make is to edit your listing description
now what we do when you want to submit a description update is we basically delete
your existing description and we completely replace it with the description in this box
this is designed to minimize the risk of errors when making updates
so please actually resubmit your entire listing description if you'd like to make an update to it
keep in mind a couple of things fair housing laws in new york are strict you are not allowed
to use any language that might be construed as discriminatory and there are many types of things
that could potentially be construed as such this includes words such as good schools school zone
family friendly kid friendly as we outline here mls rules also prohibit the inclusion
of contact information like phone numbers email or website addresses from being included in your
listing description it's also not allowed to include status updates in the description such as
accepted offer no longer showing or anything of that sort anything we determine which may be a
violation of these rules will be automatically removed while we process the description update
another type of update would be to edit your photos now the way we do this is you would submit
a link to a cloud storage folder that has all of your photos again with whatever changes you'd like
to make whether you've reordered the photos added photos removed photos whatever it might be so when
we receive the update request our support team will delete every single photo for your listing
and we will replace with the photos in this new link that you send us very important as well when
you submit photos that you affirm that you possess the usage rights to all of the media which you've
submitted keep in mind that the unauthorized use of third party photos floor plans music or
video without permission from the content owner may subject you to serious legal ramifications
including possible monetary liability so it's very important to know for sure that you have
the rights to photos before you submit them it's really not allowed to just go on google and find
a bunch of photos or take photos from another listing in your building and submit them as your
own that will land you in hot water so a few other changes update listing price very straightforward
you submit your new price update listing status we ask you to do this in a timely manner whenever
you sign the contract when you close your sale or of course if you decide to go off market
now when you sign the contract there are a couple of required fields that we need to update in the
mls which we asked for here contract price buyer name and did the buyer have an agent
if the buyer did have an agent we need the name and firm of that buyer's agent
similarly when you close the sale we need the sale price as well as that same information we asked
for before keep in mind this is not us asking this is required by the mls in order for us to close
the listing or update the status to and contract now failure to make timely listing updates does
subject us and by extension you to possible fines from the mls for non-compliance so please be sure
to make listing update status requests as often as possible and as quickly as possible one final note
if you're choosing to take your listing off the market we want to make it very clear
that it is not possible to de-list and re-list and de-list and re-list your property
once you take your listing off the market you will need to purchase a new listing package
through hauseit and resubmit your listing details in order to reactivate the listing
a few other updates raise the buyer agent commission so here if you want to offer more
to buyers brokers you input the appropriate number you'd remind us of your listing price
and then you'd make the following affirmation you understand that the higher buyer agent commission
percentage you're now offering shall apply to all buyers agents including those who inquired
on and or showed your home prior to the adjustment now on the next page after you
hit submit you'll be required to sign a new flat fee mls listing agreement which will confirm
contractually speaking the fact that you're offering more commission to the buyer's agent
now another update request is a listing syndication issue now keep in mind that
when we syndicate a property we are updating a data feed and that feed is being sent to
and received by third party websites from time to time third party websites might have issues
in receiving the feed reading the feed or they may have other pre-populated data in their own
database which might be incorrect and which you might want to update so on this submission form
you can essentially identify which sites you're having an issue with and you can explain the issue
that you are having now as a courtesy we will submit this request to third party websites
but keep in mind that we have no control over third-party websites we cannot determine whether
or not they will read the request whether or not they'll respond how quickly they'll respond so
really all we can do here is submit your initial request you are free to follow up by emailing
third party websites directly to see if they will honor your request finally we want to reiterate
once more that we do not have direct control over how third-party websites choose to display listing
data or any other facets of your property we do the best we can but ultimately these are different
companies and we have no ability to directly change things that appear on third-party websites
now the final type of update request is a street easy featured listing
so streety z is one of several websites where you can as a home owner pay additional money to
have a premium placement on the website so the street easy featured listing essentially will
put your property at the top of the search results and it will rotate
your property along with other featured listings based on the street easy algorithm
so the idea is to give you slightly more views and more hits and more traffic on your listing
so we can certainly relay this request to street easy so what you would do is on the
next page after you've acknowledged the terms and conditions here you would select a street easy
featured listing package and complete the payment now keep in mind that the fee is non-refundable
because street easy does not provide refunds once the service is purchased so even if you decide to
use street easy featured listing you pay for three months and after a week you decide not to sell
the money is not refundable because street easy does not refund the money
now once we've completed the confirmation of featuring your listing we will actually email
you that same confirmation through our house and support team once the listing is featured
now finally with respect to any update requests we don't actually charge for them so you are
in theory allowed to make an unlimited number of requests
however in order to prevent abuse from customers we do reserve the right to charge 10 per listing
update after 10 listing updates have been submitted at house it's sold discretion and
once again this is to prevent abuse from customers who submit an excessive number of requests
for example if a client decides to update the listing description once a day for 15 days in a
row changing a word or two at a time we would deem that to be an abuse of the system and we would
reserve the right to charge in that instance so please help us keep the service free by limiting
the number of requests that you submit we hope you found this video helpful and if you did please
like subscribe leave us a comment we'd greatly appreciate it and we'll see you on the next video