CNM is in the business of working with other nonprofits
to help them get results for the community.
We do that through our strategic management and data expertise
as well as through our leading edge
technology using SAS software.
As you can imagine, with COVID there's so many more issues
to deal with in the community.
Organizations that do support COVID with the work
that they're doing, as I say, have doubled in size.
I mean, we have so many nonprofits
we're working with who are telling us
that they can't keep up with the demand.
And we've had some of them tell us
that they are running on fumes right now.
That they are living off of their operating reserves
and hoping to still be around at the end of the year.
So, you know, everybody's hurting.
Most of the people, almost all of the people, that
get involved with nonprofits they do it
because of the cause.
So here you have this situation, this pandemic
that has this huge effect on their operations
and how they run their businesses.
They're really having to think about things
in a very different way.
Several years ago, we launched our CNM-pact services
where we help nonprofits make sure they're
collecting the right data, interpreting it the right way,
acting on it the right way
So when they're hit with a pandemic,
they were much more effective and resilient and able
to, be creative and what to do and more
on top of what was going on through organization
versus those that were not.
One example I would give you is Austin street center.
It's an emergency homeless shelter here in Dallas.
And when we first started working with them.
They were serving about 1,600 people a year.
And what we found was that they were treating everyone the same
but what the data, when they were collecting
the right data, what it was saying was that, in fact,
everybody needed to be treated differently.
So they totally changed their model.
They totally changed the service they were providing, how they
were providing those services.
Today, you know, I'm pleased to report
that they have doubled in size.
They are now serving 3,000 people
with the same amount of money.
And the same amount of staff, which is really amazing.
So you put that situation and combine it with a pandemic.
And, you know, and you can imagine the kind of demand.
Well, fortunately, because they made that change,
they're able to respond and serve even more individuals
so that's an example of where a nonprofit, because we're
already operating in a way that I'm as efficient and as data
driven, they were able to take action.
And really make a difference and be responsive to those
to those needs.
Another example, I would say is Meals on Wheels.
Y'all know what they do well.
With COVID you have a lot of people
with underlying conditions, who are afraid to go to the grocery
store.
Now Meals on Wheels is not typically serve that group,
but because they couldn't get out,
a lot of people in the community we're coming to them saying,
hey, you know, you need to somehow, you know,
do something with your service and expand
and try to help these people.
So again, another CNM-pact client.
And I'm not here to make this all about CNM-pact,
but they are.
And, so they were able to really make a pretty quick change
and adapt to the situation and offer these new services
and get funding for it.
So, that's huge.
And it's interesting because they have come back to us
and said, we are due for to update our strategic plan.
And we think that we need to step back in a really big way.
And think about the future of our organization
and what do we want to be doing.
I mean, what does the world look like post-COVID> And should we
continue to provide these types of services to those underlying
conditions?
What other services should we be providing?
Another example I would give you is Concetta Catholic High
School is working with at risk youth
to help them complete their high school education.
And all of what they offered was in-classroom, in-person
classroom and curriculum.
And so they stepped back and said,
well, obviously we can't do that anymore.
Now, you know, what do we do going forward.
What's good for the kids.
So they came up with a total rewrite of their curriculum.
Where some of the content they felt
they still had to deliver in-person.
Some they move to online and some they
actually don't serve a hybrid model
in terms of what they're offering.
And then they're regularly checking back
with the kids and their parents and the community stakeholders
as well about what's working, what's not working.
So they're in a position to very quickly make changes
to that curriculum depending on what the needs are.
COVID has caused a lot of nonprofits
to step back and say, yeah, boy, I think the world's really
changing here.
How is it changing exactl?
What does that mean for us?
What do we need to do differently?
We have a lot of nonprofits coming to us right now asking
us for help with strategic planning,
asking us to do what's called an environmental scan where you
collect and analyze data with respect
to what's going on in the community.
There are a lot of things we have
to do in terms of the expertise we
bring leveraging the SAS technology.
I'm really proud of the nonprofits.
And I actually think that when we get through this,
we get on the other side of this,
that the nonprofit community is actually
going to be a lot stronger.