Hi, I’m James. I’m the Design Manager here in the Robotics team here at Dyson.
Firstly, congratulations on your new Dyson 360 Vis Nav robot.
Today I’m going to take you through how to set up your machine, connect it to the app and then give you some tips for your first clean.
Opening the box *Product details and app content may vary.
Inside the box your find the robot, a charger, and the dock which comes in two parts.
To download the app scan the QR code.
The app is essential to get the most out of your robot and use all of its features.
There are also two other short guides in the box but the full manual is also available within the app.
Setting up your new robot
The first thing to do is to setup your dock correctly.
This is really important to do right, as it means your robot can automatically return to the dock to recharge.
There are a few things to consider.
Firstly make sure the dock is near a plug or a power socket so you can power the dock.
Then make sure there is at least 50cm of clear space around the dock.
This is so the robot can see the dock and automatically navigate back to it to recharge.
Then make sure the dock is flat against the wall and on a flat floor surface.
You then want to make sure the dock is in an area with a strong Wi-Fi signal.
Then check the dock isn’t underneath a piece of furniture or an area of low light.
Then also make sure the dock is not in an area of direct sunlight.
Plug the connector into the back of the dock and your see a blue light illuminate when it’s powered.
You can then adjust the length of the cable by wrapping it around the back of the dock.
Your robot tracks these fiducials in order to navigate back to the dock. So make sure they are not obscured.
If you do have any docking issues it’s a good idea to make sure those fiducials are visible to the robot.
Now place your robot on the dock.
The screen will brighten up and the Dyson logo will appear. This is the robot booting up.
Then follow the on-screen instructions. You can tap and swipe to make selections and then firmly press to confirm.
The MyDyson™ app
Next, we connect to the app.
The app is essential to get the most out of your robot.
It allows you to customise how you clean and it also enables automatic software upgrades to improve your robots performance.
To connect your robot ensure that it’s on the dock.
Then open the app and follow the on screen instructions.
Tips for your first clean
Before you clean with your robot, you need to prepare your home.
The robot can’t see things smaller than a few centimetres in size.
So you need to tidy away things like cables, loose items of clothing and other small objects.
You need to make sure there aren’t any liquid spillages in your home. Then also make sure that any loose fitting rugs or mats are tidied away.
Then make sure there aren’t any objects around the tops of stairs and that the doors are open to all of the areas of the home that you want to clean.
You can then choose a power mode for your robot, either on the screen of the robot or on the app.
I’d recommend using auto mode. In this mode the robot automatically increases suction where there are high levels of dust.
It will clean the open areas of your home which it can access, before then going around and doing the edges.
In auto mode your robot can clean for up to 50 minutes per charge. But this will vary on your dust levels, your floor type and your furniture layout.
When the robot needs to recharge it will automatically return to the dock to charge.
Then once fully charged it will go back and resume cleaning from where it left off.
If there are any areas in your home or furniture that your robot has trouble with you can then set up restriction areas in the app.
These will help the robot avoid getting stuck there in the future.
How your robot navigates
When your robot starts cleaning it will start following a spiral or oil drop cleaning pattern.
This may look slightly odd but its actually engineered to make sure your robot has great coverage around your entire home.
If your robot detects an obstacle it will carefully navigate itself around it.
However some obstacles are harder for the robot to detect. In this case it will use its bump sensors to detect the obstacle and then navigate around it.
The robot will attempt to recover itself from most issues it might see in your home.
However if there is an issue where it needs your help it will alert you both on the app and on the screen of the robot itself.
On both of these it will show you how you can fix the issue.
The app will alert you when the robot has finished cleaning.
Here you can then see a summary of where your robot has cleaned and also see dust hotspots for a scientific proof of a deep clean.
That’s all I want to run through today. In summary, set up your dock correctly for reliable docking,
connect to the app for the best robot performance,
and remember to tidy away small obstacles every time before you clean.
There are also some other features in the app, such as mapping, zoning and scheduling.
But for now I hope I’ve helped you set up your robot and I hope you enjoy cleaning with it as well.